1. The Potential for Chatbots

2. In Institutional Information
Providing:
A different web presence
Conversational/natural language access to information systems
An alternate in-library assistant
An alternative for accessibility
Benefits:
A distinctive interface
A less threatening interface
A more engaging interface

3. Who Else Can Chatbots Help?

4. For Chatbots.... More Context More Semantic knowledge More Connections
More Autonomy
More Learning
More Ubiquity
More Human-ness

5. More Context

6. For Chatbots.... More Context More Semantic knowledge More Connections
More Autonomy
More Learning
More Ubiquity
More Human-ness

7. The Potential for Chatbots