1. January 2020 Proposed Service Changes Public Comment Meetings
September 12 & 17, 2019

2. MEETING PURPOSE
Thank you for joining us and participating in this community discussion. The purpose of this meeting is to take public comments on proposed service changes that will take effect on: Monday January 6, 2020 No final decisions have been made.

3. MEETING FORMAT
Be considerate of meeting attendees and COTA staff. Please silence cell phones and other technology. Participants are encouraged to complete comment cards. Please print clearly. Following the presentation, staff will be available at each table to take your comments or feedback.

4. SERVICE CHANGE SCHEDULE
COTA modifies service three times per year – the first Monday of:
January
May
September
Again, January 2020 changes will begin on:
Monday, January 6, 2020

5. January 2020 Proposed Service Changes
TRAVEL TIMES Changes

6. Schedule adjustments
Goal: Improve on-time service by adjusting the scheduled stop departure and arrival times
Standard Lines
32 N. Broadway (Sunday)
Night Owl (Saturday)
102 Polaris Pkwy/ N. High
Rush Hour (Weekdays)
51 Reynoldsburg due to construction reroute
Frequent Lines
2 E. Main/ N. High (Weekday)
23 James/Stelzer (All days due to construction detour)
CMAX (All Days)
Tentative: Lines may be added or removed as on-time performance information becomes available. 6

7. January 2020 Proposed Service Changes
Route changes

8. Long-Term Detour: Line 51 Reynoldsburg
Goal: Maintain outbound/eastbound service quality when Ohio DOT closes downtown 3rd Street ramp to I-70 for a highway expansion project. Nearest I-70 entrance to downtown will be Miller-Kelton during construction.
Possible alternative routing:
From 3rd Street turn right on Rich and then left on S. High St.
Continue on S. High Street to SR 104. Use 104 eastbound.
Exit 104 at James Road to access I-70 and continue over regular route.
Reserve direction in downtown serving COTA Transit Terminal first, and Spring Street terminal last. Take N. 4th Street to I-670. Use southbound ramp to I-71 and eastbound ramp to I-70 to continue on regular route. 8

9. Long-Term Detour: Line 23 at James & Livingston
Goal: Maintain northbound Line 23 service between E. Livingston & E. Main during construction project beginning fall Southbound buses will stay on James Road.
Temporary Northbound Routing:
Westbound on E. Livingston Ave.
Right on Eastmoor Blvd.
Right on E. Main St.
Left on James Road and continue on regular route. 9

10. January 2020 Proposed Service Changes
Trip changes

11. Add trips to reduce overcrowding
Goal: Reduce overcrowding on Rush hour-only lines and maintain safety for passengers.
Lines to watch:
Line 72 Tuttle
Line 73 Dublin 11

12. January 2020 Proposed Service Changes
COTA Connector Card

13. COTA Connector payment system
Target Date for Launch: October 1
Customers will be able to create an account, add funds, and then use either a smart card or a mobile phone app to pay at the farebox.
Both Connector Card and mobile app will be full fare “pay-as-you go” - each tap at the fare box will deduct $2.00 or $2.75 (local or express).
Connector card and mobile will be offered in addition to existing products like paper passes or trip tickets.
Customers will be able to replenish their accounts in person, online at COTA.com, or from the mobile app directly (for mobile users). 13

14. construction-Related
January 2020 Proposed Service Changes
construction-Related

15. Short North Streetscape Construction
Goal: Maintain service during construction on N. High Street from Starr Avenue to 9th Avenue through 2020.
Expect delays and temporary stop closures
For more information on the project: columbus.gov/highstreet
Lines affected:
CBUS
Line 1 Kenny/Livingston
Line 2 E. Main/N. High
Line 5 W. 5th Ave./Refugee
Night Owl
Line 102 Polaris Pkwy/ N. High (formerly Line 2L) 15

16. Short North Streetscape Construction
Project Status, as of Spring 2019 16

17. Ongoing construction impacts
Goal: Maintain bus service during regional construction projects.
E. Livingston Ave. between S. High St. and Parsons Ave. (Line 1, Line 4, Line 8)
Cleveland Ave. from E. Long St. to Mt. Vernon – Creative Campus Project (Line 6, Line 9, CMAX)
North Broadway & Olentangy River Road roadway & freeway improvements (Line 32, Line 72)
Polaris Parkway from I-71 to Westerville Rd. improvements (Line 102 (formerly 2L), CMAX)
N. High St. & E. 15th Ave. redevelopment (Line 1, Line 2, Line 102 (formerly 2L), Line 31, Night Owl)
Riverside Dr. & Nottingham Rd. ODOT paving, crosswalk, and ramp improvements from April 11th through late (Line 32, Line 73)
E Main St & McNaughten (Line 2, Line 25) 17

18. Upcoming Major Construction impacts
Goal: Inform customers of expected upcoming construction delays.
Cleveland Ave and 161 intersection improvement project (CMAX, Line 35)
Expected October 2019
Refugee Rd from Winchester Pike to Hamilton Rd Pedestrian Improvements (Line 5)
Expected March 2020
James Rd & E Livingston Intersection Safety Improvements (Line 1, Line 24)
Expected April 2020
Livingston Ave Phase B between High & Front two-way conversion (Line 1, Line 4)
Expected January 2020 18

19. Other Upcoming Construction Impacts
Goal: Inform customers of expected upcoming construction delays.
Agler Rd from Cassidy & Corban Commons Dr. Sidewalk Project (Line 7)
Expected October 2019
3rd Ave Sidewalk Project between Northwest & Edgehill (Line 3)
Morse Roadway Improvements between Seward & Stygler (Line 24, Line 25)
Expected December 2019
Norton Rd. from Camp Chase RXR to Hall Rd. Shared Use Path Installation (Line 9)
Expected January 2020
Hamilton Road from 161 to Morse Road street widening (Line 24) 19

20. Follow us
@COTABus