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Published byΒοανηργες Δημητρακόπουλος Modified over 5 years ago
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Traveling on the Public Sector Journey to Lean
Lean Systems Summit Kate McGovern, MPA, Ph.D. August 8, 2019
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A Public Sector Journey to Lean: Fighting Muda in times of Muri is dedicated to Sam McKeeman who started us on our Lean journey.
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Fighting Muda in Times of Muri
Muda: Waste Mura: unevenness or variability Muri: strain and overburden xv
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Cumulative Muri “Ravaged by years of budget cuts, reorganizations, and half-finished technology projects, the systems of government simply don’t have the capacity to keep up.” - Ken Miller
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Countermeasures to Muri: Drive out fear
Former DOS Commissioner Barthelmes addressing the 2013 Lean Summit
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Countermeasure to Muri: Wrap Around Services
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Countermeasure to Muri: Recognition & Celebration
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Countermeasure to Muri: An Executive Champion
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Countermeasure to Muri: Build a Movement of Change Agents
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Countermeasure to Muri: Train Supervisors
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Assessment forms – examples of criteria
Executive Order Office of Operational Excellence LEC Training program White Belt/Lean 101 required for all employees Lean for Leaders required for all management teams YB and GB according to ratios. Ex) 2 GBs per 100 employees?
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Assessment Forms
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