1. How to Achieve & Improve Yelp Reviews
Optimizing free items to increase your online status

2. Yelp’s audience Many use it for restaurants but why not for other things?

3. Mobile friendly Yelp is mobile even if your website is not
Lots of information can be added to your listing on Yelp

4. Several tools that you can use
Activity Feed
Business Information
Meet the owner (Our Beliefs)
Business Recommendations
Respond to Reviews
Photos
Map
Link to Your Website

5. Activity Feed

6. What do People See?

8. Thank Reviewers Publicly for good

9. Good listening skills encourages more

10. 1 star reviews Follow up privately Acknowledge publicly
Do not want to get into a he said she said public debate
Simmer on your response before you post it publicly. Drop the pride, defense and look at the comment objectively.
Acceptance – In the end, you cannot control opinions of others. Attempt to mend any valid issues presented.

11. Review Management
Confirm Flag allows you to remove reviews that are not legitimate

12. Same goes for other type of review oriented sites
Google+
Youtube
Yellowpages.com
Yahoo
Local directories