1. Photonet Dashboard Workshop 23 May 2019 Facilitated by Mike Gunn & Mhairi Gallacher

2. Workshop Objectives
• Dashboard Basics - Obtaining login and password details • Review of various screens - including newly published screens • Finding and using your own data • Availability of Quick Guide • Using the dashboard for improvement • Audit reporting going forward • Questions from delegates

3. Logging in and receiving your password
Already got a user name:
Search “Directory Information Service” and find
Log in here:

4. Forgot your password or having trouble with your account?
Who to contact?
NSS Customer Support Desk
Phone:
What to ask for:
“LDAP password/username for Tableau” – they will know where to send this request
Don’t ask for:
“Password/username for Photonet dashboard” – Photonet is one of many dashboards and the IT teams don’t know anything about them!

5. Dashboard Pages
National Views – data overview and traffic light system against Photonet standards

6. Dashboard Pages
Health Board Outcomes – how are well are Health Boards meeting the Photonet standards?

7. Dashboard Pages
Treatment Centre Benchmarking – how well are we performing throughout the year?

8. Dashboard Pages
Self Audit of Patient Records Using 10 patients records against photonet standards.

9. Dashboard Pages
Self Audit Multiple Questions – ensuring that units are complying with Photonet standards.

10. Photonet Standards

11. Quick Guide

12. Using the dashboard for improvement
If you identify an area for improvement– what improvement measures can be taken?
Using Improvement Methodology to implement changes - PDSA cycles
Revisiting the dashboard to show that changes have resulted in improvement.

13. Using the dashboard for improvement
Example: Waiting Times
Health Boards using Photonet data to improve the photophototherapy service in their areas:
Increased opening hours
Increased number of cabinets
Additional staff
New treatment centres
Eventually showing reduction in waiting times.

14. Using the dashboard for improvement
Example
Increased Localised Erythema rates
-Reviewing your own data
Understanding the issue (eg. new members of staff grading erythema rates slightly differently)
Education provided on grading erythema episodes.
Reviewing outcome data
OR reviewing units treatment protocols/regimens.

15. Using the dashboard for improvement
Example
Decreased in number of patients receiving PUVA.
-Reviewing your data.
Understanding the issue – why there have been changes in the way phototherapy has been prescribing?
Identify improvement measures
Implementing changes
Reviewing dashboard outcome data.

16. Future plans… Visualise patient experience returns
Annual reporting to treatment centres

17. Feedback & questions