1. Smart Meter Update Oregon Public Utility Commission
August 14, 2018

2. Background and timing
Smart Grid reports analysis culminated with a proposal
Aug
Pacific Power began installing 590,000 smart meters
Week of Jan
Advice No. 17-
001 was filed to modify tariffs
January 4,
2017
Installations
Complete
Summer 2019
Sep 28, 2016 &
Dec 13, 2017
Informal workshops were held
March 23,
2017
Advice No. 17-
001 was approved.
July 30, 2018
202,787 meters installed (~35%)
1,538 opt-outs
.76% of installed
meters; .26% of all meters

3. Smart meter benefits Benefits to customers
Access detailed information about daily
energy consumption
Remote reconnect and disconnect
Faster, more efficient outage restoration
Ability to project future bill amount
Text or alerts to customers who establish a bill threshold
Empowering customers identify ways to reduce power use
Reduction in vehicle emissions
Safer environment for our employees
Newer technology incorporates lessons learned from first generation
Established ANSI standards, FCC guidelines, and UL testing
Newer meters outperform
standards
Advancements in communication and data encryption
Heat sensors to detect changes in
temperature

4. Opting out Basis of Fees Benefits of Opt-Out Options
Opt-out options recognize that not all customers want a smart meters
Opt-out options are a common component of smart meter installations
The opt-out option must be carefully balanced against the benefits of smart meters for all customers
To prevent degradation of smart meter benefits, opt-out fees are cost-based and assessed to the customers electing to opt- out
Basis of Fees
Recover costs of two meter exchange fees:
Recover the costs to remove a previously installed smart meter and install a nonstandard meter. Labor plus costs of nonstandard meter.
$169.
Recover the future cost to remove the nonstandard meter and install a smart meter. Labor only $137.
Recover costs of monthly meter reading:
Average time of like work and labor costs of
employee reading meter. $36 per month.

5. Customer Communications
INSTALLATION
days prior: Installation postcard
days prior: Letter
days prior: Phone call
Upon installation: Door knock and door hanger
6 to 8 weeks after: 2nd postcard
OPT-OUT
Customer requests opt-out pre-deployment:
Letter confirming election and fees
2nd letter reaffirming election during local deployment
Customer declines smart meter on day of installation:
Letter mailed confirming election and fees
Note: Opt-out customers are not charged fees until the area is fully connected to the network or 6 to 8 weeks after installation. Customers are allowed to retain current meter as long as it operational.