1. RESEARCH General Principles - Examine what you know
-Work from the general to specific
-Take accurate notes
-Use research time effectively
-Learn the available sources of information
-Critically evaluate the research

2. RESEARCH Sources: - Experts - Book catalogs - Encyclopedias
- Biographical material
- Newspaper, magazine, etc.
- the internet

3. RESEARCH How to conduct interviews - select person
- secure appointment
- prepare questions
- arrive on time
- establish rapport
- ask permission to record
- ask open-ended questions
- close interview with a note of appreciation
- follow up on the interview