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16. Automation B737 Max 8
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WHY AUTOMATE?
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STAGES AND LEVELS OF AUTOMATION
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Stages of human information processing that automation replaces (Parasuraman et al., 2000)
Information acquisition, selection and filtering Information integration Action selection and choice Control and action execution
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Levels of automation – the amount of cognitive or motor work that automation replaces (Sheridan, 2002)
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PROBLEMS IN AUTOMATION
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Automation Reliability
Trust: Calibration and Mistrust
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Overtrust and Complacency
Detection Situation awareness Skill loss
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Workload and Situation Awareness
Training and Certification Loss of Human Cooperation Job Satisfaction
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FUNCTION ALLOCATION BETWEEN THE PERSON AND AUTOMATION
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Human-centered automation
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Keeping the human informed
Keeping the human trained Keeping the operator in the loop
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Selecting appropriate stages and levels when automation is imperfect
Making the automation flexible and adaptive Maintaining a positive management philosophy
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SUPERVISORY CONTROL AND AUTOMATION-BASED COMPLEX SYSTEMS
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