1. Computer Tips
November 2018

2. Desktop Cleanup Move all user-added files to the recycle bin Pictures
Documents
Etc.

3. Windows 10 Mail Application
Do not use this on FHC computers!
Closing the application leaves your settings and still active
Instead, use a browser to access your

4. Google Accounts and Google Chrome
When you sign into your Google Account using Google Chrome, that sign-in remains active until you sign-out. Closing the browser does not automatically sign you out.

5. Google Chrome Sync
Google Chrome has a default profile that contains settings for bookmarks, webpages that load on startup, passwords, etc.
These profiles are called “People”; a specific profile is a “Person”
If you sign into your Google account, you have the option to overwrite this default profile using a feature called “Sync”, which copies settings from your home computer to your current computer
Even after you log out, the overwritten settings remain
Do not do this on FHC computers!

6. Pop-up vs Message Box vs System Modal
Pop-up: an entire webpage that is launched as a new tab or window
Some pop-ups are not blocked if they are launched by a direct user action
Message Box: A box that hovers above a webpage, usually alerting the user to something
System Modal Box: A box that hovers above a webpage, usually surrounded by a grey-ed out background that prevents you from interacting with the webpage beneath until the user completes and action

7. Pop-ups To access Google Chrome Pop-up settings:
Click on the 3 vertical dots in the upper-right of the browser
Settings
Advanced
Privacy and security
Content settings
Pop-ups and redirects

8. Family Tree – Details Page Launching Ancestry
When launching an Ancestry record search from within the Family Tree details page, sometimes nothing happens
Normal process:
Click on Ancestry (or Ancestry Institution)
System modal box appears (only the first time)
Click on “OK”
A pop-up windows appears as a new tab with the search results for Ancestry

9. Family Tree – Details Page Launching Ancestry
If the system modal box doesn’t appear, try hard refreshing the page
PC: Ctrl + F5 or Ctrl + click refresh button
Mac: Command + Shift + R or Shift + click refresh button
If that doesn’t work, look for a pop-up warning in the upper-right of the browser, and allow popups

10. PuzZilla – Launching Multiple Tabs

11. PuzZilla – Launching Multiple Tabs
If only one new tab is launched (and you are sure there is more than one hint):
Look back at the original Puzzilla tab, and look for the “Pop-up blocked” icon
If you see the icon, click on it and select “Always allow…”
Click on the orange “Search 10 Hints” button again

12. Using Split / Multiple Screens

13. If any of this went over your head…
You’re probably not alone!