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Basic HR Staffing Training & Development Performance & Rewards 10pt
Labor Relations 10pt 10 pt 10 pt 10pt 10 pt 20 pt 20 pt 20pt 20pt 20 pt 30 pt 30 pt 30 pt 30 pt 30 pt 40 pt 40 pt 40pt 40 pt 40pt 50pt 50 pt 50 pt 50 pt 50 pt
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a personnel system that creates value, is rare,
SHRM, a personnel system that creates value, is rare, is difficult to imitate, and is organized
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What is strategic human
resources management?
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Knowledge, skills, and abilities of employees that have economic value
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What is human capital?
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Planning, programming, and evaluating
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What are the three stages of the HR Planning Process?
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An estimate of how many and what types of employees are available
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What is a labor supply forecast?
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Job description + job specification = ____
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What is job analysis?
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Recruitment, selection, and outplacement comprise the _____function
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What is the staffing function?
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Developing a pool of candidates
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What is recruiting?
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qualified applicants to hire into an organization
Choosing from among qualified applicants to hire into an organization
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What is selection?
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2 types of interviews
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What are structured and unstructured?
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Two major requirements for testing methods
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What are reliability and validity?
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The difference between training and development
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What is learning to do your present job versus learning broader skills
for future jobs?
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The difference between
Orientation training, Team training, and Diversity training
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What are organizational familiarization, learning to work with others,
and learning to build awareness of workforce differences?
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MBO
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What is Management By Objectives?
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Anonymously asking superiors, colleagues, and subordinates
about your own performance
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What is a 360 degree appraisal?
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Administrative purposes and developmental purposes
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performance improvement) to give performance appraisals?
What are two reasons (e.g. salary, promotion, & performance improvement) to give performance appraisals?
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Deciding to be a high-, medium-, or low-paying company
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What is pay level?
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Example of an individual incentive plan
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piece-work, or merit pay?
What is piece-work, or merit pay?
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Example of group incentive plan
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Gain-sharing, or profit-sharing?
What is Gain-sharing, or profit-sharing?
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The ability to buy a stock at a future time at a specified price
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What is a stock option?
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The difference between cafeteria and flexible benefit plans
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What is choosing from a menu of options to create a package versus
spending credits for desired benefits?
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The system of relations between workers and management
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What is labor relations?
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Conflict resolution where a neutral third party resolves
a labor dispute
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What is arbitration?
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the company can fire you at any
You can quit, or the company can fire you at any time for any reason
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What is right-to-work?
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Name for an organization where you have to join a union
if you want to keep working there
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What is a union shop?
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dissatisfaction with employer, beliefs in union power, and union image
Economic reasons, dissatisfaction with employer, beliefs in union power, and union image
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What are 4 reasons workers
vote for unionization?
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