1. Introduction to the IT Facilities at Queen’s
2019/2020

2. Printing, copying & scanning Queen’s Online and Email
Study facilities
Logging in
Saving your Work
Your Smart Card
Printing, copying & scanning
Queen’s Online and
WiFi and laptops
Free Office 365/OneDrive
Getting help

3. The Peter Froggatt Centre The Medical Biology Centre
Study facilities
The McClay Library
The Peter Froggatt Centre
The Medical Biology Centre
The Medical Library
You can use any of these Student Computing Areas
There may be additional facilities available within your School

4. The McClay Library – Main Site
PCs on every floor
A range of study areas
Café and student lounge
Over 850 PCs
30 Group Study Rooms plus 3 individual study rooms – book via Queen’s Online
Open 24 hours around exam periods

5. The Peter Froggatt Centre (PFC) – Main Site
Over 70 PCs in teaching rooms on 3rd Floor
Teaching rooms can be used for study when not being used for class

6. The Medical Biology Centre (MBC) – Lisburn Road
Teaching rooms can be used for study when not being used for class
You can take a break from studying in the café or student lounge area
Currently 300 PCs (360+ in Semester 2)
Open Access area & teaching room in Anatomy Wing
Computer Teaching rooms

7. The Medical Library – Mulhouse Building, RVH
46 PCs
3 Group Study Room (no PC) – book via Queen’s Online

8. Your Student Card
Your Student Card (smart card) is also your Library card and you need to have it with you at all times
You will need it to access some buildings, borrow items from the Library and to take your exams
You can upload money to it to pay for printing/copying or to purchase items in selected cafes and shops on- campus
For more information:

9. Logging in Only login using your own username & password
NEVER allow someone else to use your Smart Card or password
Change your password regularly via Queen’s Online (should be personally memorable but difficult for others to guess).
Important – familiarise yourself with IT policies including the Acceptable Use Guide

10. Key features of Queen’s Online (QOL)
Secure access – range of apps

11. Canvas
Canvas, is a brand new University-wide Virtual Learning Environment (VLE) to on-campus and online distance learning students.
Canvas is a modern VLE, similar to other VLEs such as Moodle or Blackboard and is used to support learning and teaching activities.
Your tutors will refer to it. There are drop-in sessions run by other students and you can view many online resources at
Use Canvas on your phone or any other device
Watch this useful video

12. Office 365 – office365.qub.ac.uk
Free access to Word, Excel, PowerPoint, OneDrive (where you can save your work)
Can download five copies of Office 365.
Works across devices (Windows, Android, Apple).
Can easily share documents/folders with others – see

13. Saving your work: Microsoft OneDrive
All students have secure personal storage on OneDrive in the Office 365 Cloud
You can access OneDrive from any device, share your files and synchronise OneDrive with your laptop or home PC
Students also have personal space on the Queen’s Q :Drive
Save regularly – computers logout automatically if left unattended!
Please note Files stored in the C: drive or Downloads folder will be deleted as soon as the computer logs out and any work not saved will be lost!

14. Printing, copying and scanning
Need to add money to your Smart Card using QOL or cash upload machines
Can print from all PCs in the Student Computer Centres and Library laptops
Can print from your own laptop or off-campus
Collect black & white printouts from any MFD (multi- functional device)

15. Printing using the MFDs

16. Your account
Check your account regularly to make sure that you don’t miss any important communications relating to your studies
Use your Queen’s account to communicate with staff
Be professional – use Dear Prof or Dear Dr not Hiya!!!
You will find information on how to access your through your smartphone on our web pages

17. We NEVER send emails asking you to ‘verify’ your account or requesting login details
DELETE –
DON’T CLICK!!!!
Look out for grammar and punctuation mistakes and inconsistent addresses or URLs!

18. WiFi and laptops
Easy to connect – look for _QUB_WiFi on your device and follow the instructions on-screen
If you have problems, Service Desk staff can help
Don’t give others access to your device – you are responsible for any activity on your account!
Password protect your device!!!
If you don’t have a laptop, you can borrow one to use in the Library

19. 3 WiFi Steps Select _QUB_WiFi (from the list of available networks)
Enter your student number and password iPad/iPhone may ask you to trust a certificate
Open an Internet browser and type in Complete your sign on

20. Find it by searching for “Queen’s University Belfast”
Log in with your University username and password

21. Getting help
The Computer Assistants in the Student Computing Areas can help with any IT, printing or WiFi problems
Call at the IT Services Desk in The McClay Library
Or check out the Getting Help and Advice web page

22. Acquire an British Computer Society qualification ECDL/ECDL Advanced
An internationally recognised qualification accredited by BCS
Self study approach
Test sessions held approximately every fortnight
Will entitle you to the Degree Plus award
Ordinary ECDL (7 modules) £110
Advanced ECDL £40 for each module (you get a certificate for each of the 4 Advanced modules)
For more information, check our web pages: or

23. Social Media can help promote your skills – what does your online profile say about you?
Please show respect for staff and your fellow students
Do not take pictures of others without their permission
Posting offensive comments or inappropriate content on social media could result in disciplinary proceedings!
And read the University's social media policy -

24. Get regular updates and stay connected with the IT facilities at Queen’s on social media!
Follow us on
Like our /QUBLibrary Facebook page
@ITQUB

25. You’ll find lots more information on our website
qub.ac.uk/student

26. Any questions? We hope you enjoy your time at Queen’s