1. The Past, Present and Future of Connectivity in Shropshire and Beyond.
Presented by David Hayward (MD)

2. Agenda What is connectivity? Connectivity Explained
Where we are now in Shropshire and the UK as a whole?
Increased Demands on Connectivity?
What’s next? – Trends and 5 year forecast
Key questions and summary
How we can help

3. What is Connectivity?
A term describing the connection of devices in order to transfer data and voice back and forth.
Customer service plays a massive part in each of these objectives.

4. It’s at the heart of your business
Business Connectivity
It’s at the heart of your business
Connectivity is key to business operations.
Challenges with connectivity lead to frustration for both employees and customers – something that all companies want to avoid.
Every modern business needs to have strong connectivity to effectively communicate with customers, clients and employees. It is key to the day to day running of most software, and determines how well you can deliver your service.
Customer service plays a massive part in each of these objectives.

5. Connectivity – Explained
EXCHANGE
STREET CABINET
YOUR BUSINESS
ADSL BROADBAND
COPPER LINE
COPPER LINE
FTTC BROADBAND
FIBRE OPTIC LINE
COPPER LINE
FTTH BROADBAND
FIBRE OPTIC LINE
FIBRE OPTIC LINE

6. Connectivity in the UK
UK finally makes it onto Europe’s list of the top countries in fibre broadband.
Mobile –
Business Apps – Office 365, Mobile Device Management,

7. Many Options

8. Connectivity in Shropshire
Mobile –
Business Apps – Office 365, Mobile Device Management,

9. 50% 60% 12 minutes 67% 1hour 40 Changing World
of the UK workforce expected to work remotely by 2020.
60%
of UK workers say that the tech provided by their employer is failing to do its job and stopping them being productive.
12 minutes
People in the UK are checking their smartphone every 12 minutes.
67%
of employees use personal devices at work
1hour
The amount of time mobile employees can save by using Office 365 40
One in five people spend more than 40 hours a week online
Mobile –
Business Apps – Office 365, Mobile Device Management,

10. The adoption of new technology38
years
The number of
years taken to gain
50 million users 13
years 4
years 3
years 1
year 9
months 4
months
If we go back and look at major launches of new technology, it is absolutely clear that the adoption of new technology is quicker than ever and the mobile infrastructure needs to support this activity. If you compare the time it has taken for 50 million users to adopt a TV, compared to how long it has taken the same amount of users to adopt to WeChat it clearly shows change. It took over 50 years for 50 million users to adopt the original telephone, now a days whilst I don’t think there a many users in the room, Pokemon Go took 19 days to have 50 million users.

11. Traditional voice is rapidly migrating to IP Voice
UK B2B fixed voice revenues
£bn 5G
M2M Sims
£2bn UK market
Overall fixed voice market
will fall at -3% CAGR
Traditional voice
will fall at -9% CAGR
IP voice
will grow at +10% CAGR
Mobile –
Business Apps – Office 365, Mobile Device Management,

12. The Next 5 Years Mobile & IoT IoT market will grow from £18m to £181m
in next 5 years
VoIP Telephony
Over 5m users will move to VoIP Telephony in next 5 years as ISDN is retired
Business Apps
54% of all businesses will adopt
Software as a Service Apps
Connectivity
Over 1.5m companies will move to fibre connectivity in next 5 years
Cloud Services
21.7% growth expected in next 5 years

13. Shape of a Business Set Up
Public Cloud
CONNECTIVITY
Telephony
Business Applications
Private Cloud
Wi-Fi
Mobile –
Business Apps – Office 365, Mobile Device Management,

14. Key Questions
Have you reviewed you connectivity pricing in the last 2-3 years?
Does the speed of your connectivity allow your business to function?
Do you have a plan in place for your phone system once ISDN is switched off in 2025?
Do your employees have the tools in place to work collaboratively across teams?
If your internet went down or your server went offline, would you have the tools in place to continue as normal?

15. Summary
Connectivity is of the utmost importance in modern day businesses.
Businesses must embrace technology for increased productivity and resilience.
As more time is spent online accessing company data, security is paramount.
VoIP telephony is a major opportunity for small businesses.
Although the roll out of connectivity has been slow up to now, a shift is expected in the next 5 years.

16. Connecting Businesses for Smarter Results
How we can help
Mobile
Managed Services
Telephony
Connecting Businesses for Smarter Results
Business Apps
Cloud
Connectivity
Mobile –
Business Apps – Office 365, Mobile Device Management,

17. Thank you Arrange your personalised telecoms review today
We can perform a free review of your mobile, telephony, internet connectivity and IT services.
We will help you identify ways to save money while improving security and productivity in your business.
To find out more call or
Mobile
Telephony
Connectivity
Cloud
Business
Apps
Managed
Services
Connecting Businesses for Smarter Results