1. AgilityHealth® ScrumMaster Training

2. Purpose & Agenda Purpose
To understand the ScrumMaster role and the activities to be completed before, during and after the AgilityHealth® Retrospective.
Agenda
Demonstration / Purpose of the AgilityHealth® Retrospective
ScrumMaster Role and Responsibilities
AgilityHealth® Actions
Action Items for the Team Admin
Managing Growth Items
Leveraging the Growth Portal

3. TeamHealth Demo Retrospective Questions Radar Growth Item Team Roll Up
Timeline
Viewing Data

4. Moving Towards a Growth Mindset
Fixed
Growth
We’re doing the best we can and have no time for growth
We can continuously improve our way of working
Inspect and Adapt helps a team adopt a Growth Mindset
In order to have a Growth Mindset, the team must make time and space for Intentional Growth
Copyright(c) Agile Transformation Inc. | Enabling Business Agility |

5. AgilityHealth® Growth drives Organizational Growth
AgilityHealth® enables a continuous improvement program at every level of the organization.
‘If you want teams to align and achieve outcomes, you’ll need to hear their voices and remove obstacles.” – Sally Elatta

6. AgilityHealth® Radar Retrospective
STRATEGIC RETROSPECTIVE: A retrospective that aims to help teams reflect on their last quarter or release and improve the next one. Facilitated by certified AgilityHealth® facilitators.
Analyze real-time
radar and textual responses. Have “real” conversations
STEP 2
Team members
complete the assessment on their phone or laptop
STEP 1
Build actionable
growth plan for
the team and for
their leaders
STEP 3
Duration: ~ 2.5 hrs Repeat: Every quarter/release

7. AgilityHealth ® Facilitator
Roles & Jobs to Be Done
Org Leaders
Remove Enterprise obstacles
Analyze organization health
Define business outcomes
Agile Coaches
Multi-team roll up analysis
Coaching the target teams
Measure coaching impact
Managers
Complete team assessment
Own removal of organizational growth items
Measure growth
ScrumMasters
Schedule and attend retrospectives
Manage team growth plan
Answer quantitative questions
AgilityHealth ® Facilitator
Facilitator and Scrum Master Prep, Conduct and Close Assessment
Engages with Scrum Master to Manage Teams
The Team
Complete assessments
Analyze results
Build and execute growth plans

8. Analyze assessment results
ScrumMaster Journey
Goals
Learn the AgilityHealth® Retrospective process
Collaborate with AHF on logistics and provide team background
Help foster growth mindset and healthy conversations
Support Center - ScrumMaster Journey
Analyze assessment results

9. ScrumMaster Responsibilities1
Learn about the AgilityHealth® Retrospective & meet with the Facilitator to discuss the team & stakeholders
Prepare to answer ScrumMaster specific quantitative questions in assessment – bring the answers with you when taking the assessment 2
Confirm Team set up is accurate in AH. Collaborate with the AHF on support of the AH session 3 4
Help capture/refine Growth Plan items during the Retro session 5
Review, prioritize and manage the growth plan backlog each sprint with the team
Copyright(c) Agile Transformation Inc. | Enabling Business Agility |

10. Support Center - ScrumMaster Journey

11. Team Agility | Qualitative vs Quantitative
Performance metrics are quantitative questions answered by the ScrumMaster or Product Owner.
Performance
Metric
Predictable Delivery
- Predictability
Time to Market
- Deployment Frequency
- Lead time to Deploy
Value Delivered
- Throughput * - Business outcome achieved % * - Customer & employee satisfaction
Quality
- MTTR
- Change failure rate - Quality satisfaction - Test automation %
- Defect density *
Responsiveness
- Story lead time - Feature lead time
Notes:
Throughput is measured by choosing one of the following: 1- Measure increase in team velocity over their first 3 months baseline (% increase in velocity). – Recommended 2- Measure increase in # of stories (or features) delivered over their first 3 months baseline (% increase in story/feature delivery). 3- Measure count of stories (or features) delivered over past quarter.
Business outcome achieved % assumes teams have started to align their work against outcomes using OKRs.
Defect density is calculated as a percentage of # defects / # stories delivered (example, if we deliver 10 story points and generate 5 pts in defects our defect density is 50%).
Copyright(c) Agile Transformation Inc. | Building Lean High Performing Teams! |

12. Which Roles Receives Which Performance Questions*?
Product Owner Confidence
Only the Product Owner receives the Product Owner confidence question.
Stakeholder Confidence
Only the Stakeholder(s) receive the Stakeholder confidence questions.
Performance Quantitative Questions Only ScrumMaster or Product Owners answer the 15 quantitative questions for Performance.
* Team Types [Software Delivery] and [Services and Support]
Copyright(c) Agile Transformation Inc. | Building Lean High Performing Teams! |

13. Questions Specifically for ScrumMasters and/or Product Owners
The TeamHealth and DevOps Health Radars include questions specifically for ScrumMasters to answer
If you are taking the assessment in advance of the retrospective session, gather the data before you begin the assessment and bring it with you.
View the questions here:
TeamHealth quantitative questions
DevOps quantitative questions

14. Growth Plan Grow Each Quarter – Kanban View
Copyright(c) Agile Transformation Inc. | Enabling Business Agility |

15. Good Growth Items are Like Good Stories
Specific
Measurable
Achievable
Realistic
Time-Bound

16. What makes a Good Growth Item?
Not Good
Good

17. TeamHealth Growth Portal
Copyright(c) Agile Transformation Inc. | Enabling Business Agility |

18. Thank You!