1. OBJECTIVE:
A single data repository with all accounts has been created to provide services to the different requesters and ensure supplier invoices are processed with the proper account codes and PO . Geodis OMS team support to consolidate and manage these data.
Vendors are able to request a transport service using the current valid account codes , in the exceptional case in which the freight has to be payed by IBM.
Any new account request from Vendors/IBM must be processed through Geodis OMS team.
The  general process consists of the following steps:
Vendor / IBM requester will complete attached format with all necessary fields
Send the request to Geodis OMS generic
OMS team will request the account to the GSP supplier
OMS will provide the new account to IBM requester and update the repository

2. Process Flow Chart:

3. Escalation Channel:
If NO RESPONSE from Geodis FOC Team after 48 hs, please escalate to the following:
Channel
Role
Add
Geodis (general question)
GEODIS OMS Team
Geodis
GEODIS OMS Mng
* Back Up
For supplier contact name info contact your IBM commercial rep
IBM
AP GL Procurement
For contact name info contact your IBM commercial rep
UPS (AP)
AP UPS KAM,
Except ISA
UPS (ISA)
ISA UPS KAM
Fedex (APAC)
AP Fedex KAM
EMEA & NA international GL Procurement
UPS (NA)
NA UPS KAM
Fedex (NA)
NA Fedex KAM
Fedex (EMEA)
EMEA Fedex KAM