1. Email, Calendar, Task Manager, Contact Manager, etc.
Microsoft Outlook
, Calendar, Task Manager, Contact Manager, etc.

2. Outlook
Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an application, it also includes a calendar, task manager, contact manager, note taking, journal, and web browsing features. Outlook is SMU’s and calendar platform. All SMU faculty and staff are expected to populate their Outlook calendar with their current schedule/availability to aid in meeting scheduling.

3. Accessing Outlook
Your SMU Outlook account can be accessed in multiple ways:
From the Outlook client (software application) on your laptop/desktop.
Via the SMU Outlook webmail link:
From your mobile device. (See the FAQs link on the following page for information on accessing your SMU Outlook account from your personal or SMU issued mobile device.)

4. Distribution Lists
There are several University distribution lists available in Outlook. To access them:
From your draft message click on “To…,” “Cc…,” or “Bcc…” in the top left hand corner of the message. The following dialog box will pop up. Simply scroll through the list to find your desired distribution list or search for it by name in the Search field.
Note: Use of some distribution lists is by permission only. Contact ITS if you need to request permission for a specific list.

5. Out of Office Messages
Outlook allows you to set an “out of office” message. To set your out of office message go to the File menu, select “Automatic Replies,” and follow the prompts to set your message.

6. Task Manager & Contact Manager
In addition to its and calendar functions, Outlook also includes task manager and contact manager features.

7. Frequently Asked Questions
Answers to many frequently asked questions about Outlook and other IT issues can be found here:

8. Support
The SMU Helpdesk has partnered with Vitalyst to provide 24/7 support for Outlook and other commonly used applications. For more information, click here:

9. Microsoft Lync
Microsoft Lync 2010, a standard SMU employee application, is the University’s enterprise instant messaging platform.

10. Online Directory
SMU’s online directory can be accessed at:

11. Outlook