1. Squad goals: How to Keep the Workplace Human
Dawn Prince / Lacy DeBerry/ shiny John
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2. Agenda Perceptions of our workplace? Reality? Or not? Why?
Building blocks to good work relationships
Conflict
Getting to the workplace we want
Repairing workplace relationships

3. What you think it sounds like at work
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4. What it actually sounds like
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5. What is happening?

6. Possibilities Employee turnover Generational differences
Leadership changes
Work process changes
New/Large/ high profile projects

7. Is this happening to you?
What are some of the challenges you are facing in your teams? What are some of your successes?
Active listening and role plays
Debrief : how did it go? What could you do different? What was your successes
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8. Discussion Identify 2 or 3 situations that are impeding your success
Identify 2 or 3 dynamics that are adding to your success
What behaviors are adding to or subtracting from the success of your team?

9. Keys to building positive and successful work relationships
Extend trust
Avoid gossip and negativity
Share more of yourself at meetings
Highlight your colleagues skills/ successes /support their work
Ask others to partner where possible on your projects
Give credit where credit is due; don’t blame – focus on solutions
Share information where you can
Keep your committments

10. What to do when conflict happens
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11. What should happen in the workforce
How do manage the difficult conversations with success?
What did you learn from the experience?
What would you do different?

12. Keys to handling conflict or having difficult conversations
Address issues directly and timely
Plan your interaction
Tell your story and your why
Listen to understand, not to respond
Have compassion and maintain confidentiality
Check your assumptions and biases
Take responsibility for your actions
Perception is more important than reality

13. Let’s work!!! https://youtu.be/AqHqepF91us
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14. Scenes from life https://youtu.be/6M8szlSa-8o
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15. Better or nah? https://youtu.be/M8kP3vKaDRE
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16. Getting the harmony desired
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17. Keys to repairing damaged or broken workplace relationships
Recognize what’s happening
Look forward to resolutions; not back
Try to see the other person’s perspective
Find a neutral ground
Work to rebuild trust (extend trust, be trustworthy)
Share about yourself; get to know the other person
Realize there’s no quick fix
Managers – model the behavior you want your employees to emulate

18. Questions? https://youtu.be/sgGQxnzy1Qs
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