1. Understanding and Reducing Diagnostic Error

2. What Is a Diagnostic Error?

3. The Harm of Diagnostic Error: Rory Staunton

4. Rory Staunton

5. Rory Staunton (cont)

6. Rory Staunton (cont)

7. What Do We Know About Diagnostic Error?

8. Prevalence and Harm

10. Malpractice Claims: Data on Harm, Costs, and Conditions

11. Where Do They Happen?

12. How and Where Failures Happen

13. Where Errors Happen

14. Why Do These Errors Occur?

15. The Diagnostic Challenge: So Many Diseases!

16. The Diagnostic Challenge: Complexity and Variability

17. Etiology of Diagnostic Errors

18. System-Related Drivers of Diagnostic Error

19. Claims Data: Top System-Related Problems

20. Cognitive Factors in Diagnostic Error

21. Dual Process Model of Decision-Making

22. Decision-Making Isn't Perfect: Cognitive Bias Codex

23. Common Cognitive Errors

25. How to Improve Diagnosis

26. The Value of Second Opinions

27. Physicians: What Can I Do?

28. Physicians: If You Just Do ONE Thing:

29. What if Things Had Been Done Differently …

30. What If?

31. Here Is What SIDM Is Doing:

32. SIDM Resources

33. Summary

34. Abbreviations