1. E-Waste Management in Telefónica_
Daniela Torres Espinosa
Head of Green ICT & Environment
Telefónica S.A
Beijing – 4th Green Standards Week

2. Content
E-waste Management in Telefónica
Challenges for effective management
The Future Ahead: Green ICT Standards for E-Waste Management

3. ICT Integrated Services24
313
120
ICT Integrated Services
countries
Million customers
Thousand employees
Acerca de Telefónica:
3 marcas comerciales: Vivo en Brasil. Movistar en España y Latam. O2 en Europa.
Una empresa que provee servicios integrados de Telecomunicaciones en 24 países, con más de 320 millones de clientes y profesionales a Septiembre de 2013.
En 2012 pagamos alrededor de 715 millones de euros por la cuenta de electricidad y consumimos 5.8 TWh de energía emitiendo 1.7 millones de toneladas de CO2eq.
2801
6.2
1.8
2013
Ton
E-waste
TWh
MTCO2eq

4. Waste management in Telefónica
Waste management based on eco-efficiency processes
Environmental Risks
Management
Risks
+ Income
New income generation and customer loyalty creation

5. Waste management in Telefónica (2013)
Income
2012: 80 millon €
2013: 39 millon €
Expenditure
10 millon
€/year
Colocar Alcance del piloto (Gcia, Gral.)

6. E-waste sources in Telefónica
OPERATIONS
Fixed & Mobile
- RF equipment
- Antennas
- Switches
OFFICES
- Computers
- Telephones
- Routers,
- …
CUSTOMERS
Routers
Swith boxes
- Computers
Telefónica S.A.
Office of Climate Change and Energy Efficiency
One example to be taken into account is the effort of the Santander Smart City (one of the first models of smart city in Spain) where Telefónica has participated together with other partners. [1] This is a great example of business opportunity identification materialized in research and development practices.
Telecommunications companies and other ICT organizations must promote the development of public-private partnerships to align business strategies to climate change policies. Smart cities models are examples of joint activities.
Delivery to qualified waste managers
Collection of equipment by manufacturers
e-waste recycling & reuse programmes 6 6

7. E-waste management principles
To promote the creation of specific e-Waste environmental legislations based on principles of shared responsibility.
To manage E-waste in Telefónica operations under principles of eco-efficiency while promoting standards that reduce the generation of E-Waste and improve the eco-design of EEE for telecommunications services
To develop procurement policies for EEE for telecommunications services that facilitate their re-use and recycling at the end of its useful life.
To provide our customers environmentally responsible options when disposing their devices and provide information on responsible management of E-Waste
To control the reuse and recycling processes of e-waste management from service providers, ensuring compliance with environmental legislation and our Business Principles

8. Recycling / Re-use Programs
Mobile phones E-waste mangement in Telefónica
Industry Programs
Recycling Programs
Recycling / Re-use Programs
México
Colombia
Argentina
Ecuador
Panamá
Costa Rica
Nicaragua
Guatemala
El Salvador
Venezuela
Uruguay
Spain
Brasil
Chile
Perú UK
Germany
Telefónica S.A.
Office of Climate Change and Energy Efficiency
One example to be taken into account is the effort of the Santander Smart City (one of the first models of smart city in Spain) where Telefónica has participated together with other partners. [1] This is a great example of business opportunity identification materialized in research and development practices.
Telecommunications companies and other ICT organizations must promote the development of public-private partnerships to align business strategies to climate change policies. Smart cities models are examples of joint activities.
E-waste legislation with principles of extended producer responsibility
E-waste legislation to be improved
No legilastion for E-waste 8 8

9. E-waste management challenges
Heterogeneous Environmental Regulation
 Need to define roles & responsibilities (producers, distributors & users)
Diversity of qualified waste management suppliers
 Need of e-waste management alternatives
Sustainable and eco-efficient programs
 Need to reduce financial burden and responsibilities
Temporal storage of waste
 Need of coordinated logistic programs
Environmental control to suppliers
 Need to develop environmental audits.

10. The Future Ahead: effective e-waste management
Green ICT Standards for e-waste
E-waste Regulations
Including the REUSE
E-waste management programs
Supply chain control & monitoring
Effective E-waste management

11. Muchas Gracias
Thank you
Daniela Torres
@TEF_green