1. Net Report E-mail Statistics Dashboard Summary
Second Quarter 2006

2. 2. Hourly/Daily E-mail Traffic
Agenda
1. Front Page Overview
2. Hourly/Daily Traffic
3. Top Internal/External Recipient of Inbound/Outbound s
4. Top Internal Sender of Outbound/Internal s
5. Top External Sender/Recipient Company
6. Top External Sender/Recipient of Inbound/Outbound s
7. Top Delivery Errors
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3. 1. Front Page Overview – Interactive Navigation
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4. Front Cover – Interactive Features
Bookmarks
Dashboard Home Link via the Icon
Previous and Next Arrows
Date and Time Dashboard was Generated
Net Report Web Site and Page Numbers
Key Points:
Hyperlinks: Each Table, Graph, Diagram and label has buttons or text in blue which are hyperlinked to the relevant point in the Dashboard Report (“Dashboard”). Simply click the hyperlink or button you are interested in to go to the detailed breakdown in the Dashboard. Dashboard Home Link via the Firewall Icon: click the icon in the top right corner on any page to return to the Dashboard home page.
Previous and Next Arrows: easily navigate between Dashboards from month-to-month or day-to-day (i.e. with Daily or Monthly Dashboards).
Date and Time Dashboard was Generated: When the Parameter is IGNORE this means that no information has been submitted or that no information is available.
Bookmarks: easily view the Table of Contents for the Dashboard, easily navigate through the Dashboard at any
Time via the Bookmarks tree structure in the left pane of the Dashboard.
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5. Front Cover – Bookmarks
Bookmarks: Your Table of Contents
Importance: view the Bookmarks tab in the left pane of your *.pdf Dashboard to use the Table of Contents.
Tree Structure: click the plus sign adjacent to the Report title you are interested in to expand the branches and access the Report.
Easy Navigation: click the Report title you want to go directly to the page in the Dashboard.
Customized Parameters: you specify the Parameters you want in the Net Report Web Portal. For example, the Top n … you select whether you want the top 5, 10, 60, 100 and so on.
Note: this Presentation follows the tree structure in the Bookmarks tab to your left.
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6. Front Cover – Navigating Each Section
Subsection 6: – Address Statistics
Subsection 1: Traffic – Hourly/Daily Activity
Subsection 5: Zone Topology Diagram
Subsection 2: Traffic Messaging Flows
Subsection 4: – Most Active Users
Subsection 3: - Other
Click for the Details You Need!
Key Points:
Hyperlinks: easy navigation as each Table, Graph, Diagram and label is hyperlinked to the relevant point in the Dashboard. Click the blue text in the Table, Graph or part of the Diagram you are interested in to go to the detailed breakdown in the Dashboard.
Dynamic & Interactive: each Dashboard is dynamic and interactive, meaning you can generate a Dashboard anywhere, anytime and for example, it as an attachment to the parties concerned (Upper Management / IT…). Aggregated Data: increases your statistics’ visibility and narrows the focus to the key details you need, saving you from wading through reams of raw data.
Operating Environment: Windows 2000 and greater, and SQL Server 2000 and greater.
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7. Front Cover – Interactive Topology Diagram
Subsection 5: Zone Topology Diagram
Importance: this diagram shows the general zones and traffic flows between zones and through your MTA (Mail Transfer Agent) for an overall picture of your MTA’s position between the Exterior and the interior (i.e. Internal = DMZ and LAN).
Note: you must carefully define the various zones.
You define the External zone, for example (i.e. normally people and IP Addresses outside your company). However, you can define an Internal zone as an External zone if you wish.
Definitions:
Internal: DMZ and LAN, you fix this zone’s definition.
External: outside your company, (that is, not Internal-DMZ and LAN). You define External.
Inbound: from External  Internal (DMZ +/ LAN)
Outbound: from Internal (DMA +/ LAN)  External
Internal = DMZ + LAN
DMZ
LAN
MTA
External = As You Define
(i.e. Everything except hosts defined as DMZ or LAN)
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8. Front Cover – Detailed Right Side Navigation
Subsection 1: Traffic – Hourly Daily Activity
Importance: this graph shows the number of outbound, inbound and internal s your Mail Server Treated
Hyperlinks: click on the day (for a monthly Report) or the hour (for a daily report) to go directly to the relevant graph with the details.
Click the Graph for the Detail You Need!
Subsection 2: Traffic – Messaging flows
Definitions:
Inbound: External  Internal (DMZ + LAN).
Outbound: Internal (DMZ + LAN)  External.
Internal: Internal (e.g. LAN)  Internal (e.g. DMZ).
Importance: this table shows the number of different s and the size of inbound, internal and outbound traffic flows.
Hyperlinks: click the blue text to go to the detailed data.
Click the Cell for the Detail You Need!
Subsection 3: Other
Importance: this graph shows : - the external Company sending the most inbound s to internal recipients; - the external company receiving the most outbound s emitted by internal senders;
- the total number of s which were encrypted.
Click the Cell for the Detail You Need!
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9. Front Cover – Detailed Left Side Navigation
Subsection 6: Address Statistics
Importance: this table shows the:
Number of distinct internal/external recipient addresses and the number of distinct internal/external sender addresses.
Subsection 5: Zone Topology Diagram
Importance: this diagram shows the general zones and traffic flow between zones and through your MTA to give you an overall picture of the number of s sent and the specific number received between the exterior (External) and the interior (Internal i.e. DMZ and LAN). Please see the General Topology Slide.
Subsection 4: – Most Active Users
Importance: most active Internal User (e.g. LAN User) and External User with the Address and number of s.
Hyperlinks: click the blue text to go directly to the details
Click the Cells for the Detail You Need!
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10. Dashboard Icons Internal E-mail Address
Internal Messaging Flow
Outbound Messaging Flow
Inbound Messaging Flow
Traffic – Daily/Hourly Activity
Statistics
User
Traffic: Messaging Flows
Encrypted s
Delivery Error
Successful Delivery
Total Delivery Figures
Go to Data
Go to Graph
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11. Glossary (1) Net Report E-mail Dashboard Terms and Definitions
Active User: an IP Address (Person) who frequently emits many messages.
Delivered the number of s sent minus the number of bounces and filtered messages.
Encryption: a process of scrambling communications so that they cannot be intercepted.
(Electronic Mail) Messages sent and received by a computer network.
Address: an Internet address that comprises a user name and a host, separated by (at) sign. For example,
Domain: the portion of the address to the right of sign.
Prefix: the portion of the address to the left of sign.
External: you define this sender/recipient type. Normally this implies people and IP Addresses outside
your company.
From: the ‘from’ contained in the header. See Header below.
Header: routing and program data at the start of an message, including the sender's name and
address, originating server IP address, recipient IP address and any transfers in the process.
Inbound: s emitted to the Server(s) by External Senders (IP Addresses (people) outside
your company, i.e. external).
Internal: s emitted to internal Employees (Internal IP Addresses) to the Server by Internal
Senders (IP Addresses (people) inside your company, i.e. internal). IP Addresses inside your company. For example, the devices in the DMZ and LAN are Internal.
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12. Glossary (2) Net Report E-mail Dashboard Terms and Definitions
IP Address: Internet Protocol address. The numeric identification number that refers to a specific machine on the Internet.
KB (Kilobyte): commonly used measure of digital information, , and file size. 1 KB = 1000 bytes.
Not to be confused with Kbps or Kilobits (1 byte=8 bits).
LAN (local Area Network): term used to describe a small network linking a limited number of computers.
Message flows: a message flow is the sending of an message from one object to another.
MTA: Mail Transfer Agent. A computer that forwards from senders to recipients (or to relay sites) and stores incoming .
Outbound: s emitted to external Server(s) by Internal Senders (IP Addresses (people)
inside your company, i.e. internal).
Recipient: an IP Address (Person) specified by an emitted by another IP Address.
Sender: an IP Address (Person) at the origin of an emitted .
Sent number of names transmitted in a single broadcast. Does not reflect how many were
delivered or viewed by recipients.
Server: a program or computer system that stores and distributes from one mailbox to another, or relays from one server to another in a network.
Undelivered if for some reason the sent cannot be delivered to the address specified, it will be ’bounced’ or returned to sender.
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13. 2. Hourly/Daily E-mail Traffic
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14. Hourly/Daily E-mail Traffic - Graph and Table
Importance: this Graph shows the number of Inbound, Outbound and Internal s your MTA treated, with the number of s (by day of the month for Monthly Dashboards/by hour of the day for Daily Dashboards)
Source Hyperlink: page 1 Subsection 1 hyperlinks lead to this graph on page 2.
Hyperlink: click the Go to Data icon to go to the detailed data feeding this graph.
Hourly/Daily Traffic - Data
Importance:. this Graph shows the number of Inbound, Outbound and Internal s your MTA treated, with the number of s (by day of the month for Monthly Dashboards/by hour of the day for Daily Dashboards).
Source Hyperlink: page 1 Subsection 1 hyperlinks lead to this table on page 2.
Hyperlink: click the Go to Graph icon to go to the graph fed by this data.
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15. 3. Top Internal Recipients of Inbound /Internal E-mails
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16. Top n Internal Recipients of Inbound E-mails
Top N Employees who Received the Most s from External Senders Sorted by the Number of s
Importance: this table shows the number of Inbound s your MTA treated, sorted by the number of s, with the total KB.
Definitions: employees (Internal Recipient): an internal IP Address (Person) specified by an emitted by an external IP Address.
Note: where n is the number you specify in the parameters in the Net Report Web Portal.
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17. Top n Internal Recipients of Internal E-mails
Top N Employees who Received the Most s from Internal Senders Sorted by the Number of s
Importance: this table shows the number of Internal s your MTA treated, sorted by the number of s, with the total KB.
Definitions: employees (Internal Recipient): an internal IP Address (Person) specified by an emitted by an Internal IP Address.
Note: where n is the number you specify in the parameters in the Net Report Web Portal.
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18. 4. Top Internal Sender of Outbound /Internal E-mails
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19. Top n Internal Senders of Outbound E-mails
Top N Employees from whom External Recipients have Received the Most s Sorted by the Number of s
Importance: this table shows the number of Outbound s your MTA treated, sorted by the number of s, with the total KB.
Definitions: employees (Internal Sender): an internal IP Address (Person) emitting an to an external IP Address.
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20. Top n Internal Senders of Internal E-mails
Top N Employees from whom External Recipients have Received the Most s Sorted by the Number of s
Importance: this table shows the number of Internal s your MTA treated, sorted by the number of s, with the total KB.
Definitions: employees (Internal Sender): an internal IP Address (Person) emitting an to an internal IP Address.
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21. 6. Top External Sender/Recipient Company
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22. Top n External Sender Companies
Top N External Companies Sending the Most s to Internal Recipients Sorted by the Number of s
Importance: this table shows the External Company (Sender) emitting the most Inbound s, sorted by the number of s, with the total KB.
Definitions: External Company (Sender): an external domain (company) emitting an to an internal IP Address.
Hyperlinks: click the blue text to go directly to the details
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23. Top n External Recipient Company
Top N External Companies Receiving the Most s from Internal Senders Sorted by the Number of s
Importance: this table shows the External Company (Sender) receiving the most Outbound s emitted by Internal Senders (IP Addresses), sorted by the number of s, with the total KB.
Definitions: External Recipient: an external IP Address (person) receiving an emitted by an internal IP Address.
Hyperlinks: click the blue text to go directly to the details
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24. 6. Top External Sender/Recipient of Inbound/Outbound E-mails
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25. Top n External Senders of Inbound E-Mails
Top N External Senders Sending the Most s to Internal Recipients Sorted by the Number of s
Importance: this table shows the External Sender ( address) emitting the most Inbound s, sorted by the number of s, with the total KB.
Definitions: External Sender: an external address (IP Address) emitting an to an internal IP Address.
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26. Top n External Recipients of Outbound E-mails
Top N External Recipients Receiving the Most s from Internal Senders Sorted by the Number of s
Importance: this table shows the External Recipient (External IP Address) receiving the most Outbound s emitted by Internal Senders (IP Addresses), sorted by the number of s, with the total KB.
Definitions: External Recipient: an external IP Address (person) receiving an emitted by an internal IP Address.
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27. 5. Top E-mail Delivery Errors
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28. Top E-mail Delivery Errors
Top N Delivery Errors Sorted by the Number of s
Importance: this table shows the number of delivery errors, along with their type.
Note: this table also shows the figures for the total for all the delivery errors, the total for all the successful deliveries and all deliveries (both erroneous and successful).
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29. Contact us sales@netreport.fr
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30. Web site: http://www.net-report.net
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