1. Genetec CCTV End-User Training – Project Summary
Prepared for:
Prepared by:
Cindy Kuragami
July 2019

2. Phase 1: Discovery
Interviews were conducted with the following employees:
Craig Loyd (VP of Operations)
Bobby Ortega (Systems Engineer)
Lana McConnell (Executive Accounts Manager)
Top Current User-Needs:
Overview of Security Desk navigation
Viewing live video including bookmarking incidents
Searching recorded video
Exporting video clips
Future topics to consider pending configuration at time of install and compatibility with cameras:
Using maps in Genetec (requires Plan Manager License)
Using visual tracking
Cindy Kuragami | (714) |

3. Phase 2: PowerPoint Slides
Four separate PowerPoint files were created. These are intended to be left behind with current and new Genetec end-users to serve as reference material for common end-user tasks.
Each PowerPoint file addresses each of the four user-needs:
Overview of Security Desk navigation
Viewing live video and bookmarking incidents
Searching video
Exporting video clips
Cindy Kuragami | (714) |

4. Phase 3: Demonstration Videos
Four demonstration videos were created. These are meant to serve as instruction in lieu of or as an enhancement to training conducted by JMG Tech Support. For this review process, the videos can be viewed via the YouTube links below:
Overview of Security Desk navigation:
Viewing live video and bookmarking incidents:
Searching video:
Exporting video clips:
Final delivery will involve source files for these videos (in MP4 format) being saved to a thumb drive and this thumb drive will be provided to JMG.
Cindy Kuragami | (714) |

5. Final Phase: Review and Revisions
All PowerPoint slides and videos were created in close consult with Craig Loyd, VP of Operations. Please review the slides and videos with key team members and contact me with any questions you may have or any revisions you would like to request. I will consider this project completed if I do not receive any requests for revisions by July 28, 2019 and will then coordinate with you on delivery of final files. Thank you for this opportunity to assist JMG in filling this important client need.
Cindy Kuragami | (714) |