Download presentation
Presentation is loading. Please wait.
Published by인환 종 Modified over 5 years ago
1
CalACES Project Steering Committee Meeting April 19, 2018
2
Public opportunity to speak on items not on the Agenda
Call Meeting to Order Agenda Review Public opportunity to speak on items not on the Agenda
3
Approve CalACES Logo recommendations for submittal to the JPA Board
Action Items Approve the Minutes of the March 15, 2018 Project Steering Committee Meeting and review of Action Items Approve CalACES Logo recommendations for submittal to the JPA Board
5
EBT Vendor Transition Update
6
Electronic Benefit Transfer (EBT) Project
EBT Implementation Update April 19, 2018
7
EBT Implementation High Level Timeline Testing
UAT scheduled to complete April 27th FNS Certification May 1st - May 3rd Cutover Preparation Cutover Weekend Post-Cutover Support Page 2 of 6
8
Consortia Communication
April 2018 Consortia cutover kickoff meetings. Eligibility system network certification (Final) May 2018 Ongoing bi-weekly meetings (Consortia, OSI, FIS, Conduent) Eligibility system readiness verification June 2018 Communication matrix for cutover weekend distributed Cutover weekend checkpoint meetings Page 3 of 6
9
County Communications
The transition team has been engaged with counties since the Spring of A part of this engagement includes: Creation of County specific transition workplans. County-developed communication plans County Newsletters/County Transition Meetings April 2018 CDSS sends ACL to counties regarding Client Outage Notice May / June 2018 County System Training Train the Trainer Counties execute communications plan for staff and stakeholders County Readiness Assessment Two weeks before cutover Counties advised to educate new and immediate need clients regarding EBT outage Page 4 of 6
10
Cardholder Communication
April 2018 State identifies active cardholders to receive client outage notification (18 languages) May 2018 Counties to place copies of the outage notice in their issuing offices June 2018 Active cardholders (as of April 30) receive mailed outage notice Cutover Weekend Beginning 11pm Saturday, June 23rd, the Cardholder ARU provides a message indicating services are unavailable. Note: Stakeholders and Retailers have been previously notified of the EBT outage. Page 5 of 6
11
Cutover Weekend “Who to call” list to be provided if counties are experiencing unexpected issues. Eligibility systems to send final batch files for new accounts and benefits by Friday, June 22nd at 8PM EBT functions at county offices unavailable Saturday, June 23rd and Sunday, June 24th. FIS Equipment Changeover Network – Re-confirm FIS network connectivity Printers - Retest/re-confirm printing capability from eligibility systems PIN Pad / BIO Devices – Swap / Test / Re-confirm Systems Access – Re-confirm access to new FIS systems Page 6 of 6
12
Review April 10th Special JPA Board Meeting Contents
13
Draft: Governance MOU between CalACES and WCDS
Please turn to the following handout: 8-1 DRAFT Governance MOU between CalACES and WCDS v2.docx
14
CalACES/CalSAWS Planning
15
CalACES-CalSAWS Progress CalACES-CalSAWS Planning Timeline
Agenda CalACES-CalSAWS Progress CalACES-CalSAWS Planning Timeline CalSAWS User Labs Update Requirements Gathering Status CalSAWS Executive Leadership Team Update
16
CalACES-CalSAWS Progress
The PAPDU has been updated to support a larger overall effort and additional concurrent activities in support of CalSAWS CalWIN and CalACES have planned contract amendments/change orders to accommodate additional services by the 3rd Party Independent Contractor Approval of the additional change order for CalACES is planned for the April 26, JPA meeting Review and approval of the CalWIN change order is planned for April 13, 2018 # Key Task Contract 1. Conduct CalACES Alternatives Analysis and Cost Benefit Analysis CalACES – First Data (Current) 2. CalWIN/CalSAWS Requirements Analysis CalACES – First Data 3. Business Process Gap Analysis CalWIN – Infosys 4. CalWIN Ancillary Systems Analysis 5. CalWIN/CalSAWS Data Conversion Strategy 6. CalWIN Initial Data Mapping CalWIN - Infosys
17
CalACES-CalSAWS Planning Project Progress
Task Description Status Conduct CalACES Alternatives Analysis and Cost Benefit Analysis Analyze options for CalACES hosting strategy Analyze options for CalACES datacenter consolidation Analyze options for CalACES database consolidation Analyze options for SAWS Shared Services e.g. Single SAWS Consolidated Portal Hosting strategy identified as government cloud Additional analysis in progress 1 CalWIN/CalSAWS Requirements Analysis Plan Requirements Assessment Conduct CalSAWS User Labs Facilitate Requirements Sessions Assess Impact of Alternatives Analysis and Update Requirements (Existing & New) User labs in progress Requirements sessions being planned 2 CalWIN/CalSAWS Business Process Gap Analysis Document As-Is and To-Be Business Processes Compare CalWIN Functionality to CalACES/CalSAWS Functionality Document Gaps in Business Processes and Identify Requirements to Address Gaps Determine Impact of New Requirements Update Existing Requirements Kick off meeting planned Information gathering in process 3
18
CalACES-CalSAWS Planning Project Progress
Task Description Status CalWIN Ancillary Systems Analysis Complete Inventory Request Complete Targeted Demonstrations Identify Essential Functionality & Gaps Update Requirements Kick off meeting planned Information gathering in process 4 CalWIN/CalSAWS Data Conversion Strategy Gather CalWIN Database Information Analyze Preliminary Data Mapping Document Conversion Strategy Options Kick off meeting planned 5 CalWIN Initial Data Mapping Compare Database Table & Elements between CalWIN & CalACES Identify Required Core Tables & Elements Document Initial Data Mapping Kick off meeting planned 6
19
CalACES-CalSAWS Planning Timeline
1 2 3 4 5 6
20
Challenges & Status Technical Issues Operational Changes Documentation
CalSAWS User Lab Updates Week 1 Eligibility CalWORKs/CalFresh Focus - (As of Wednesday EOB) Challenges & Status Technical Issues User Log Ins – Process change initiated Security Issues – Pending resolution for topic weeks Training Validations - Resolved Operational Changes Additional Roamers needed in the North - Resolved Documentation Capture all comment forms and debrief feedback in a central spreadsheet Parking lot forms have written response, shared with user lab participants and captured on the central spreadsheet
21
More roamers in the North
CalSAWS User Labs Week 1 (As of Wednesday EOB) Lessons Learned Update process and validate that all security forms have been received and C Numbers so that everybody has a login in day one More roamers in the North Shortening the Project Logistics slide deck in the South Reduce background information in Orientation Slide Deck and reduce overall detail to shorten the time Do quicker and higher level demos Hold questions during the demo until the end Improvements Week 2 - Log In issues were resolved within hours Orientation overview was completed prior to User Lab by CalWIN Project Staff Orientation and demonstrations were completed much quicker on day one Additional staff available for roaming in the North
22
CalSAWS User Labs Comment Form and Parking Lot Form Tracking
CalSAWS User Lab Overview CalSAWS User Labs Comment Form and Parking Lot Form Tracking All comment forms and parking lot forms will be documented in a tracking spreadsheet Staff will document all potential gaps and the gaps will be reviewed in Phase 3, Requirements Gathering Sessions CalSAWS Tracking Spreadsheet Categorize all items into 4 categories: Design Difference Identified Existing CalACES Requirement Suggested Enhancement Duplicate
23
Existing Requirements 36 38 Design Difference Identified 24 28
CalSAWS User Labs Outcomes User Lab Comments North South Existing Requirements 36 38 Design Difference Identified 24 28 Suggest Enhancement 14 26 N/A 5 6 Totals 79 98 Each comment was categorized into one of four categories: Existing Requirements: Have an existing requirement and User Lab Participant is indicating a status change in the indicator as defined from the CalWIN Project Review Design Difference Identified: A gap has been identified as a difference between LRS and CalWIN that affects efficiency or functionality Suggest Enhancement: CalWIN Participants have identified a suggested enhancement* to the system *Note: Identified as an enhancement by Migration Planning Team and must be reviewed by CalWIN Project N/A: These have been identified as Not Applicable due to being retracted by the User or an environment issue and it is not really a gap. Note: There were 72 items across North/South that were determined to be duplicates of the items above.
24
Change Management Concerns
CalSAWS User Labs Outcomes Explanation Positive Comments Immunizations functionality, Verifications List Page, Message Center, Address Pre-Population functionality during case creation, Task Navigation for easier access to specific pages, Codes on Citizenship page, Hide Person functionality, Universal Journal Template, Relationship Page, ICT process including images, Itemized Deductions in EDBC Change Management Concerns No Workflow, Display reasons for failing EDBC, Application Registration, Expedited Services/Immediate Need, FPL information not on EDBC, Medi-Cal behind the scenes evaluation for eligibility for other programs, Employment information in multiple places, Journal displays vertically
25
When Participants Output
CalSAWS Guided Requirements Gathering Sessions When May 14 – June 22 (6 weeks) Sessions scheduled by specific topic area Each topic expected to be no more than 1 week Number of sessions to be determined Participants Attendance 40 CalACES (5 per Region) and 40 CalWIN (2 per county) plus Project and State Staff County Staff should be able to make decisions for the counties they represent and ideally will have participated in the user lab sessions Recruiting Process: CalWIN-CalACES CRFI Travel costs will be covered (but not staff time) Each participant would be expected to attend 1 or more sessions Output Updated statement of requirements to be presented to the stakeholders
26
Governance Planning – In Progress
CalSAWS Executive Leadership Team Update Governance Planning – In Progress Agreed to form a JPA between CalWIN and CalACES Identified tasks to develop the JPA Agreement Working on Schedule Drafted a Memorandum of Understanding (See Attachment)
27
CalACES SCR: Requirements & Design Process
28
The following slides provide information on:
CalACES SCR Process Background: Consortium staff have received questions regarding region input into the SCR process and a request for information on the SCR Planning Group process. The following slides provide information on: CalACES Region-Project collaboration during the SCR process SCR Planning Group “SPG” process
29
Region-Project Collaboration
CalACES SCR Process Region-Project Collaboration Draft
30
SCR Planning Group “SPG” Overview Purpose:
CalACES SCR Process SCR Planning Group “SPG” Overview Purpose: The System Change Request Planning Group (SPG) is responsible for establishing and maintaining System Change Request (SCR) priorities. The SPG ensures business objectives are adequately prioritized and that the Consortium’s strategies in support of legislative mandates are being met. In practice, SPG responsibilities are carried out by: Reviewing and combining Committee, Project Steering Committee (PSC) and Joint Powers Authority (JPA) strategic priorities. Meeting to obtain SCR status updates. Maintaining the project’s Change Management Tool to reflect SPG decisions on SCR prioritization. Providing feedback and insight regarding the strategic SCR direction of the CalACES Consortium which includes: LRS Modifications and/or Enhancements (M&E); C-IV Maintenance and Operations (M&O), and CalACES Migration D&I
31
SCR Planning Group “SPG” Overview
CalACES SCR Process SCR Planning Group “SPG” Overview SPG is comprised of the Application Deputy Directors/Managers, representation from Regional Project Managers (RPMs), Consortium Application Leads, application contractor and quality assurance vendor. SPG Guiding Principles: Focus on minimizing and closing design differences between the two systems. There will be one set of: State: Reports, Forms, and NOAs Non-compliance and Change Reasons Rules for EDBC Job Aids, Online Help, and Web Based Training (WBT)
32
SCR Planning Group “SPG” Overview SPG Guiding Principles continued:
CalACES SCR Process SCR Planning Group “SPG” Overview SPG Guiding Principles continued: SCRs must be: Designed for 40 counties unless otherwise approved. Reviewed and approved by the respective Consortium committees using the regional voting structure. Note some SCRs are exempt from the regional committee approval process. This includes but not limited to: Third party software such as kiosk and printers. Behind the scenes operational changes with no User impact (i.e. hardware/software upgrades) Project maintained training materials (Online Help, Job Aids, Web Based Trainings, etc.) Prioritized through SPG and approved through the Change Control Board (CCB) process.
33
SCR Planning Group “SPG” Overview Current SPG open action items:
CalACES SCR Process SCR Planning Group “SPG” Overview Current SPG open action items: Confirmation of SPG output and location on web portal Meeting with RPMs on April 18, 2018 to review draft SPG process
34
Region 8 Governance & Communication Implementation Planning Activities
35
Purpose Collaboration
Region 8 Governance & Communication Implementation Planning Activities Purpose To address needs and concerns that are specific and unique to Region 8 resulting from the changes to county processes after joining the CalACES Consortium. Collaboration Region 8 stakeholders, including Project Steering Committee Members, Regional Project Managers, and CalACES South PMO, jointly developed a Communications Plan.
36
Region 8 Governance & Communication Implementation Planning Activities
Objectives Establish the Automation Governance Committee (AGC) to define and convey county priorities Revise and establish key processes, roles, and responsibilities for managing and exchanging critical information within Region 8, and between Region 8 and the CalACES consortium Establish new communications channels and effectively leverage existing ones
37
Region 8 Governance & Communication Implementation Planning Activities
Evaluate Region 8’s current meetings, events and stakeholders to identify communication gaps Assess how key CalACES processes impact Region 8 Review how Region 8 will integrate the consortium key Roles and responsibilities into their business operations Leverage current communication channels and establish new ones
38
Region 8 Governance & Communication Implementation Planning Activities
Section/Group Event Date 1 Fiscal Operation Division (FOD) Site Visit 2/13/2018 2 Information Technology Division (ITD) Meeting 2/26/2018 3 Cal Fresh Program Division 4 Departmental Division Chiefs 2/27/2018 5 Primary Point of Contact 3/8/2018 6 Line Operations Division 3/12/2018 7 General Relief and GROW Program Divisions 3/19/2018 8 CalWorks and Child Care Program Divisions 3/20/2018 9 Medical Program Division 3/21/2018 10 Chiefs Steering Committee Meeting 4/16/2018 11 Regional Committee Members (RCM) and Workgroup Members (WM) Scheduled 4/23/2018 12 4/30/2018 13 GAIN Program Division TBD 14 DPSS Academy 15 Appeals and State Hearing 16 Management Information and Evaluation (MIE) 17 Financial Management Division (FMD) 18 DCFS Site Visit
39
Region 8 Governance & Communication Implementation Planning Activities
Next Steps Meet with Region 8 Executive Management to present the draft communications plan starting on April 24, 2018 Obtain feedback on the Communication Plan from Region 8 stakeholders Prepare recommendations for bridging identified communication gaps
40
Contact Center Discussion
41
Contact Center Discussion
Why we are bringing this topic to the PSC in the context of 40 Counties: A few counties are examining the Regional Contact Center (RCC) model (Butte, for example) It has been 5 years since the initial concept of the RCCs was developed and implemented It has been more than 5 years since the original Contact Service Centers (CSCs) were deployed Los Angeles operates their CSCs separately from the LRS; however, collaboration and sharing of business practices across all 40 counties will provide a wide perspective of call center processes We believe that with the apparent reduction in call volume to the RCCs and the amount of time since we deployed the CSCs, now would be a good time to re-visit the models and best practices of both RCCs and CSCs The committee responsible for the CSCs/RCCs is operations focused; we believe a strategic review of the CSCs/RCCs at this point in time is appropriate We are seeking guidance from the PSC regarding the priority of and participation in such an activity
42
Background on Customer Service Centers (CSCs)
Contact Center Discussion Background on Customer Service Centers (CSCs) Background on Regional Contact Centers (RCCs) Discussion about the business model for CSCs/RCCs Discussion about Calabrio
43
Background on Customer Service Centers (CSCs)
Contact Center Discussion Background on Customer Service Centers (CSCs) Some counties decided to answer customer calls through a call center—this involved significant process and technology change. These call centers (usually referred to as CSCs) vary by county on the numbers of agents, service levels, skill sets of agents, processes, and programs The C-IV based call centers handled approximately 188,000 calls in March. The Los Angeles based call centers receive approximately 600,000 calls per month, of which approximately 450,000 are handled by agents. County Programs Butte CalFresh CalWorks Medi-Cal Humboldt - Kern Kings Los Angeles Marin Monterey Riverside San Bernardino Shasta Stanislaus Sutter Yuba
44
Background on Regional Contact Centers (RCCs)
Contact Center Discussion Background on Regional Contact Centers (RCCs) County Subscriber Counties Butte N/A Humboldt (R6) Colusa El Dorado Lake Mendocino Nevada Kern Kings Los Angeles Merced (R5) Alpine Amador Calaveras Inyo Madera Mariposa Mono Tuolumne Monterey (R3) San Benito Riverside (R1) Imperial San Bernardino (R2) San Joaquin Shasta (R7) Del Norte Lassen Modoc Plumas Sierra Siskiyou Tehama Trinity Stanislaus (R4) Marin Napa Sutter Yuba Coverage Requirements: Non-Open enrollment period: Monday – Friday 8:00am – 5:00pm Open Enrollment period: Monday – Saturday 8:00am – 5:00pm Non coverage hours calls are answered by voic system for RCCs to follow-up on next business day Calls are generated from Covered California Quick Sort process and transferred to RCCs by Covered CA Service Center Rep (SCR). Calls are MC Intake calls. Call handling instructions are provided in the RCC Intake Protocol Document (Located on Web Portal). Call Log is used to track calls for subscriber counties. Subscriber counties also work the Subscriber County Review List page in the application. Call volumes have declined significantly for the C-IV based RCCs to less than 300/month and for LA it is less than 500/month.
45
Discussion about the business model for CSCs/RCCs
Contact Center Discussion Discussion about the business model for CSCs/RCCs Would it be helpful if the Project hosted a conference to review the current CSC and RCC models with all 40 Counties in an effort to answer: What are the best practices learned from the various models that have been implemented? What is the future of the CSCs? What should the future model of the RCCs become? Stay the course with multiple diverse RCCs? Consider RCC consolidation? What is the projected impact, if any, of becoming CalSAWS? Such a conference should consider Brown Act compliance in determination of participants So, who should participate?
46
Discussion about Calabrio
Contact Center Discussion Discussion about Calabrio Calabrio provides call recording and workforce management History of Calabrio The CSCs went live with Nice (the largest market share for call recording and workforce management tool), but there were problems with support and upgrades. Research showed Calabrio was the best alternative so a demo of Calabrio was presented to the IVR/Contact Center Committee. The core components/features were discussed and the Committee decided move to Calabrio. Marin went live shortly after the decision to move to Calabrio (12/8/2017), so they chose to be the first fully on Calabrio (rather than go live on Nice and switch later). All other counties have been using Calabrio call recording since 3/1/2018 and have had access to both Nice and Calabrio for workforce management since 3/1/2018. Outstanding items with Calabrio (and the current resolution path being pursued) There are 6 outstanding issues with Calabrio, 4 of which are addressable by either a version upgrade of Calabrio, or upgrading certain Microsoft files. The 5th issue concerns the colors of activities and is addressable by the counties following training provided by the Project. One issue that has been identified regards schedule increments. The smallest scheduling increment that Calabrio supports is 5 minutes. San Bernardino requires 1 minute intervals. The Project Team is working with Calabrio to resolve, however the resolution is not yet known.
47
Work with the RPMs to schedule the Conference
Contact Center Discussion Next Steps Prepare a request to the Counties for participation in the CSC/RCC conference Work with the RPMs to schedule the Conference Provide status reports back to the PSC of the progress of the Conference planning effort Conduct the Conference Report on the results of the Conference
48
Lunch
49
M&O Application & Policy Update
50
Policy Implementation
4/19/2018
51
Policy Implementation
Item Policy Effective Date C-IV Status LRS Status Description – C-IV/LRS Implementation Effort Short Term – Interim Funding for Emergency Caregivers with Placement of Children and NMD prior to RFA Approval ACL 18-33 CFL 17/18-59 4/1/18 SCR Design Release 18.05 SCR Release The Senate and Assembly Budget Committees enacted policy (AB 110 & SB 120) that will provide relative caregivers and non-related extended family members payment beginning at the time of placement instead of at the time of home approval. This policy authorizes benefits through 6/30/18. Assembly Bill 2183 ,if chaptered, will authorize benefits effective 1/1/19 and forward. CWDA is working with the Legislature and Administration on the Budget year solution (long term solution) during state budget discussions. There are very active conversation going on about this policy and we’ll provide updates as best as we can. C-IV/LRS Update: The project drafted a design document that covers system change for C-IV and LRS. The draft design was presented to the Foster Care committee on 3/27/18 and the committee agreed with the short tem approach. The final ACL was published on 3/30/18 and the design was updated to reflect changes to the final policy. The final design was sent to the committee on 4/9/18 and due to the short implementation window expedited approval was given to allow development work to begin. -Continued on next slide-
52
Policy Implementation
Item Policy Effective Date C-IV Status LRS Status Description – C-IV/LRS Implementation Effort Short Term – Interim Funding for Emergency Caregivers with Placement of Children and NMD prior to RFA Approval ACL 18-33 CFL 17/18-59 4/1/18 SCR Design Release 18.05 SCR Release In order to implement the short term system changes as quickly as possible, the following will have limited automation: Notices of Action (NOAs) – NOAs will not be automated but they will be available in the template repository. Claiming/Reporting - Emergency Assistance (EA) issuances for this policy are required to be claimed differently than the existing EA issuances; this process significantly increases the claiming and reporting effort. In an effort to not delay the short term changes, counties will be required to manually track and report these issuances by using a new pay code (Emergency Placement Prior to Home Approval). Tracking the 60 day EA period – The worker will manually set a task to track this period. At the time Phase I is implemented, a CIT will be drafted to communicate the information above to the counties. C-IV System Updates: An Emergency Approval License Status is being added. The Emergency Assistance (EA) 5K aid code determination is being updated to allow EA funds to be paid to relative and non relative extended family members (NREFMs) prior to the approval of the caretaker’s home. Two Notices of Action (NOAs) are being added to the template repository. An Emergency Placement Prior to Home Approval pay code is being added. This pay code applies to FC and ARC. -Continued on next slide-
53
Policy Implementation
Item Policy Effective Date C-IV Status LRS Status Description – C-IV/LRS Implementation Effort Short Term – Interim Funding for Emergency Caregivers with Placement of Children and NMD prior to RFA Approval ACL 18-33 CFL 17/18-59 4/1/18 SCR Design Release 18.05 SCR Release LRS System Update: A new License Status (Emergency Approval) will be added to allow staff to differentiate between approved licenses and licenses with emergency approval. The new status will be used in the Foster Care EDBC logic to determine if the Child Placement is approved. The system will either: Deny the case with a reason of ‘Home/Facility Not Eligible’ for a pending program or Pay the facility using County funds under aid code 45 for an Active program. Note: ARC placements are not eligible for Emergency Assistance (EA) funding (5K), and the system will determine an ARC aid code if the license is approved. The ‘Child Placement Detail’ page will be updated to prevent users from saving the page when the Home Approval or License is in an ‘Emergency Approval’ status if they select an ineligible Level of Care. Pay code column has been added to the DCFS child welfare trust Abatement report and General ledger report.
54
Policy Implementation
Item Policy Effective Date C-IV Status LRS Status Description – C-IV/LRS Implementation Effort Implementation of Assistance with Diaper Cost Supportive Services ACL 18-38 4/1/18 SCR Analysis Release TBD SCR 59192 The passage of AB 480 requires County Welfare Departments (CWD) to provide thirty dollars ($30) per month to CalWORKs Welfare to Work (WTW) recipients to assist with diaper costs for each child who is under 36 months of age. Individuals must meet the following qualifying criteria to receive the diaper supportive service: 1) Have a qualifying child under 36 months of age; and 2) be a participant in the WTW program. C-IV/LRS Update: Identified the potential caseload - approximately 22k cases across the 40 counties. A manual process would constitute an unreasonable workload on the counties; the project has started documenting the requirements and design to automate the diaper benefit issuance. The project has some policy questions that need to be address prior to finalizing the requirements and design. A Consortium Request for Policy Clarification (CRPC) with policy questions was sent to CDSS on 4/10/18.
55
Policy Implementation
Item Policy Effective Date C-IV Status LRS Status Description – C-IV/LRS Implementation Effort Changes to CalFresh Reporting Requirements ACL 18-18 5/8/2017 SCR Analysis Release TBD SCR 54311 The Food and Nutrition Service (FNS) recently issued a final rule implementing provisions of the Food, Conservation and Energy Act of The new regulations were effective May 8, 2017. Below is a list of the policy changes: Threshold for reporting changes in unearned income at the periodic report go from $50 to $100. Households are required to make mandatory mid-period reports within 10 days of the date the change becomes known to the household. New SAR 7 Reminder Notice (CF30) - The CWD shall provide the household with a reminder notice advising the household that it has 10 days from the date the CWD mails the reminder notice to file a complete SAR 7 form. If a household fails to file a complete SAR 7 form between the 1st and 5th of the submit month, the CWD shall send the CF 30 on the 6th day of the submit month. -Continued on next slide-
56
Policy Implementation
Item Policy Effective Date C-IV Status LRS Status Description – C-IV/LRS Implementation Effort Changes to CalFresh Reporting Requirements ACL 18-18 5/8/2017 SCR Analysis Release TBD SCR 54311 On the 4/11/18 CDSS/SAWS Policy call, CDSS reported the following: They are meeting with FNS on 4/12/18 to discuss question and concerns about this policy. They are going to explore the option of applying for a waiver, similar to Washington State. Some counties are being cited CAPER errors for this policy. QC is not looking at the timeframe in which the NOA was mailed; they are just looking to see that the CF 30 was mailed. C-IV/LRS Update: The project teams are working on documenting system changes. During this effort, several policy questions were identified, and a Consortium Request for Policy Clarification (CRPC) was sent to CDSS on 4/2/18. Until automation can occur the counties will manually send the CF 30.
57
Policy Implementation
Item Policy Effective Date C-IV Status LRS Status Description – C-IV/LRS Implementation Effort CalFresh Able-Bodied Adults without Dependents (ABAWDs) ACIN I-11-16 ACIN I-88-16 ACL 18-08 ABAWD Handbook 1/1/2017 Fixed Clock 9/1/2018 Waiver Expires SCR 7215 Phase II Analysis Release Tentative 18.09 SCR 50776 Release TBD Due to the California’s high unemployment rate, it’s anticipated that in 2018 only three counties (Santa Clara, San Mateo, and San Francisco) will be subjected to the ABAWD policy. Therefore, in September CDSS submitted another ABAWD waiver to exempt the remaining 55 counties through A response from FNS is pending. At Self Sufficiency in March, CDSS reported that they are still waiting to hear from FNS on the waiver approval. However, based on the unemployment numbers, they feel confident that the waiver will be approved. The ABAWD Handbook was published on 1/26/18. The ABAWD handbook is a living document and will be updated by CDSS as policy is decided upon. The critical items on which the State needs to provide direction are: NOAs/Forms, Exemptions including geographically waived areas, and the MEDS interface. -Continued on next slide-
58
Policy Implementation
Item Policy Effective Date C-IV Status LRS Status Description – C-IV/LRS Implementation Effort CalFresh Able-Bodied Adults without Dependents (ABAWDs) ACIN I-11-16 ACIN I-88-16 1/1/2017 Fixed Clock 9/1/2018 Waiver Expires SCR 7215 Phase II Analysis Release Tentative 18.09 SCR 50776 TBD In February CDSS kicked off the SAWS ABAWD Automation meetings. These meetings will address SAWS questions associated to automating the ABAWD policy. C-IV/LRS Implementation: The project is working on documenting system changes and participating in the SAWS ABAWD Automation meeting with CDSS. Considering the CalACES counties will continue to be on an ABAWD waiver until 9/1/2019, all the recent policy changes, and those that are in progress, the CalACES Project believes we need to move the ABAWD Phase II implementation to January 21, The project has reached out to CDSS for input on this change and we are waiting for their feedback.
59
Review CalACES JPA Board Agenda
Please turn to the following handout: 14-1_JPA Regular Agenda _DRAFT v2.doc
60
Management of PSC Meeting
61
State Update (OSI, CDSS & DHCS)
62
Regional Updates/Sharing
63
Adjourn Meeting
Similar presentations
© 2024 SlidePlayer.com. Inc.
All rights reserved.