1. Medical Cannabis Project Change Request for Certification and
Release of Funds
October 24, 2019
Kent Augustine, DOH PMO Bureau Chief
Dominick Zurlo Ph.D., MCP Director
Mary Elliott, Project Manager
1190 S. St. Francis Drive • Santa Fe, NM • Phone: • Fax: • nmhealth.org

2. Overview
BioTrack THC is the software vendor for Medical Cannabis Program (MCP)
Supports management of Patient Services and Licensing & Compliance of Licensed Non-Profit Producers
Implemented in DEC 2015
The application provides functionality for the management of:
35 producers and 94 dispensaries; and 
Approximately 72,000 active patients
Prior Project Objective:
Implementation of a comprehensive system to replace the BioTrack THC software system.

3. Program Challenges
Exponential patient growth from 12,000 (2015) to 72,000 today; expected to continue
Manual, paper-based application process for patients, caregivers and PPLs
generates an average of 300 applications per day
MCP Staff constantly pressed to process applications within 30-day mandate
Increasing program costs
Expenses for data entry, clerical support, overtime, and filing
Constantly changing rules and regulations
Makes strategic and operational planning difficult

4. Revised Project Goals
True-up project management services through Dec 2019
Implement SB406 required changes to BioTrack system
Reset priorities addressed by the project:
Post-pone full system replacement; focus on major pain points
Create public facing portal for on-line application processing, inquiry and PPL applications
Create capability for on-line patient certification by providers
Improve workflow efficiencies for MCP Staff by providing the capability to;
Print ID cards in batches
Upload documents to support applications
Process only “completed” applications
Generate communications and notifications to participants

5. Estimated Timeline Milestone Estimated Date Project Phase
SOW for Best Option Selected 
Oct 2019
Initiation

6. Change Request Amount
Project Deliverable
Budget
Due Date
Project Management Services
(FY19-20)
$167,000
Dec 2019
Previously Certified: $0
Amount Requested:
Funds will be appropriated from the MCP Operating Budget