1. Keten Simulator Keten Simulator ®

2. Schema 10.00 – 10.30Welkom, Koffie & Thee 10.00 – 10.30Welkom, Koffie & Thee 10.30 – 11.00Introductie van de dag 10.30 – 11.00Introductie van de dag 11.00 – 12.00E-learning 11.00 – 12.00E-learning 12.00 – 12.15Introductie Scenario: Fruitcase 12.00 – 12.15Introductie Scenario: Fruitcase 12.15 – 12.30Start Fruitcase Verkennen 12.15 – 12.30Start Fruitcase Verkennen 12.30 – 13.00Lunch in de Kantine 12.30 – 13.00Lunch in de Kantine 13.00 - 15.00Herstart FruitCase 13.00 - 15.00Herstart FruitCase 15.00 – 16.00Vragenronde & Evaluatie 15.00 – 16.00Vragenronde & Evaluatie

3. STC-Group Training, educatie en cursussen op maat Gespecialiseerd advies en gerichte toepassingen Kantoren in o.a. –Zuid Afrika –Oman –Filippijnen –Vietnam –Zuid Korea

4. STC-Group Ondersteunen van de lessen door simulatie met behulp van eigen simulatoren –Brug Simulator –Management Simulator –Machinekamer Simulator –Bagger Simulator –Veiligheid Trainings Centrum –Kraan Simulator –Ketensimulator ®

5. Confucius Confucius Ik hoor en ik vergeet Ik zie en ik onthoud Ik doe en ik begrijp

6. Werkstation Keten Simulator ® PC met E-learning Word Excel Informatie scherm Printer Keten Simulator ®

7. Dossiers en documenten

8. Proces Negotiations RFQ Offer Order Transport Transport Docs. Pre Advice ETA Message Financial Transfer Orders Invoices Operational Costs Administratie Sending and Receiving Messages Organising administration with Projects

9. Onderhandelen Request for quotation Request for quotation Offer Offer Order /Contract Order /Contract

10. Operationeel Transport Documents Transport Documents Pre Advices Pre Advices Ready Reports Ready Reports Packing Lists Packing Lists Driving orders Driving orders

11. Financieel Invoices Invoices Transfer orders Transfer orders Bank receipts Bank receipts

12. Doel van de TCS® Oefen ieder aspect van de transport keten Oefen ieder aspect van de transport keten Oefen transport als een hele keten en niet alleen als een schakel in de keten Oefen transport als een hele keten en niet alleen als een schakel in de keten Vergroot de kennis van de eigen rol Vergroot de kennis van de eigen rol Vergroot het bewustzijn van de overige rollen Vergroot het bewustzijn van de overige rollen

13. E-learning

14. Zijn er vragen?

15. Scenario: FruitCase

16. Objectives Export fruit document flow Export fruit document flow Train several roles in one exercise Train several roles in one exercise Increase experience of own role Increase experience of own role Increase awareness of other roles Increase awareness of other roles Train transport as a chain Train transport as a chain

17. Overview Durban Cape Town Johannesburg

18. Marble Hall Messina Nelspruit Ficksburg Johannesburg Rail Road Durban Sea

19. Paarl Swellendam Ladismith Oudtshoorn Cape Town

20. Roles Shipping Agent StevedoreCustoms Quality Control TruckerForwarder Rail Centre Rail Stevedore Trucker StevedoreCustoms Quality Control ForwarderTruckerBankSeller Shipping Agent Packhouse Packhouse Packhouse Packhouse Packhouse Packhouse Packhouse Packhouse Player Simulated by Computer

21. Documents Forwarder RFQ, Offer, Order, Contract, Transport Document, Invoice Trucker, Rail Centre RFQ, Offer, Order, Contract, Transport Document, Pre Advice, Invoice Packhouse, Rail Centre Stevedore RFQ, Offer, Order, Contract, Pre Advice Transport Document, Invoice Stevedore RFQ, Offer, Order, Contract, Transport Document, ETA Message, Bill of Lading, Sailing List Invoice

22. Forwarder Receives RFQ from Seller Receives RFQ from Seller Makes new RFQ and forwards RFQ to several players Makes new RFQ and forwards RFQ to several players Receives Offers Receives Offers Compiles offer and forwards this offer to seller Compiles offer and forwards this offer to seller Receives Order from Seller Receives Order from Seller Forwards Orders to other players Forwards Orders to other players Receives Ready Reports Receives Ready Reports Forwards Transport Documents to truckers Forwards Transport Documents to truckers Receives Invoices Receives Invoices Sends Transfer orders to Bank Sends Transfer orders to Bank Creates invoice to seller Creates invoice to seller

23. Trucker, Rail Centre Receives RFQ from Forwarder Receives RFQ from Forwarder Makes Offer Makes Offer Receives Order Receives Order Receives and sends Transport Document Receives and sends Transport Document Makes Pre advices Makes Pre advices Creates driving orders Creates driving orders Creates invoice Creates invoice

24. Packhouse, Stevedore Receives RFQ Receives RFQ Makes Offer Makes Offer Receives Order Receives Order Unloads/loads cargo Unloads/loads cargo Sends Ready reports and Packing lists and Transport Documents Sends Ready reports and Packing lists and Transport Documents Creates invoice Creates invoice