1. 1 Project: Telenor@Work Implementation of a Portal for Telenor R&D Presentation at NTNU, IDI. December 12, 2002.

2. 2 Presentation: - Problem - Contribution - GUI of portal application - Summary Students: Thor Gunnar Steinsli Minh Hoang Nguyen Supervisors: Monica Divitini Babak Farshchian(Telenor)

3. 3 Problem Telenor R&D assigned this project task because they needed a system to support knowledge management. An important purpose of knowledge management is capturing the knowledge created by the researchers as they do the RESEARCH WORK and make it available to colleagues.

4. 4 The research work at Telenor R&D is made up of a number of research processes Research Work at Telenor R&D

5. 5 CONTRIBUTION A portal application: The portal application consists of -user functionality: -pointers to resources and information related to research work. -a discussions forum. -an editor tool: -give quality assurance support.

6. 6 USE-CASES

7. 7 Graphical User Interface of The Portal Application

8. 8

9. 9 (1) Quality assurance support: Give the editor quality assurance support to manage and control the information

10. 10 (2) Classification and grouping of information: Categories and subcategories for articles can be grouped.

11. 11 (3) Contribute information: The user can contribute information to the portal.

12. 12 (4) Get information: The user can get information from the portal.

13. 13 SUMMARY The project is successful and worthwhile. –The Telenor R&D has got a portal application that will aid them in their daily work. Further work: –The search engine –Usability testing –Assessment on making use of the portal