1. MGD Services, Inc. The IT Quality Assurance Specialists
Phone: 877-MGD-TEST ( )
Web Site:
MGD Services, Inc.
MG Documentation Services, Inc. has been supplying consulting professionals to corporate IS departments in support of computer systems development projects for over 11 years. We supply well trained, seasoned personnel to perform all tasks involved in the entire project life cycle for computer systems development.
Our area of expertise is to supply Quality Assurance methods and practices consulting personnel to corporate information systems departments. Our Quality Assurance personnel, which includes QA Managers, QA Analysts, Business Analysts, Technical Writers and Trainers, are involved in computer systems development projects from inception through the project life cycle into production and on into system maintenance and enhancements. We work closely with both the system development staff and the end user community to provide a system that meets the project requirements.
Running with Technology
MGD Services, Inc.

2. An Integral Part of Software Systems Development Life Cycle
Quality Assurance
An Integral Part of Software Systems Development Life Cycle
by MGD Services, Inc.
MGD Services, Inc.

3. The QA Philosophy
The inherent philosophy of Quality Assurance for software systems development is to ensure the system meets or exceeds the agreed upon requirements of the end-users; thus creating a high-quality, fully-functional and user-friendly application
MGD Services, Inc.

4. Quality Assurance Is More Than Just Testing
Quality Assurance is involved in the entire project development life cycle
Quality Assurance is a commitment by all project participants to the Total Quality of the Project
MGD Services, Inc.

5. Quality Assurance Focus Early In Life Cycle
Machine-based testing performed
No machine-based testing performed 30 25
The objective is to
“buy” time and reduce costs by finding problems earlier
Project Data 20
Target
% Defects Removed 15 10 5
Function
Test
System
Integration
Test
Quality
Assurance Regression
Test
Requirements
High Level
Design
Low Level
Design
Code
Development
Unit Test
by focusing
here
Development Life Cycle
Relative Cost
Of Defect Repair - $ $ $1000+
MGD Services, Inc.

6. The QA Process Cycle
Phase I: Requirements Gathering, Documentation and Agreement
Phase II: Establishing Project Standards
Phase III: Test Planning
Phase IV: Test Case Development
Phase V: QA Testing
Phase VI: User Acceptance Testing
Phase VII: System Validation
MGD Services, Inc.

7. Phase I: Requirements and Project Scope
The system requirements are collected and analyzed based on input and direction from each of the project groups
The requirements documents are drafted, reviewed, finalized and agreed upon by all project participants
The scope of the project is established and agreed upon
MGD Services, Inc.

8. Phase II: Establishing Project Standards
The QA team will assist in establishing and setting the standards for the project
The standards will be established for:
Development Methodology
System Design
Quality Assurance Methodology
Methodology Compliance
MGD Services, Inc.

9. Phase III: Test Planning
The Quality Assurance Team will:
Write the Test Plans which detail the QA involvement for the entire project life cycle
Develop test conditions based on the business needs and business scenarios
Implement a defect-tracking mechanism
MGD Services, Inc.

10. Phase III (con’t): QA Methodology
The QA team will establish Quality Assurance methods, practices and standards
The overall QA methodology will assist in creating a controlled product release and greatly reduce the risk of errors being introduced into the product
MGD Services, Inc.

11. Phase IV: Developing Test Cases
Write test cases that entirely test the scenarios covered in the test conditions
Review the test conditions and subsequent test cases with the project users
Write test cases that will cover all phases of the QA life cycle
MGD Services, Inc.

12. QA Life Cycle consists of 5 types of
Phase V: QA Testing
QA Life Cycle consists of 5 types of
testing regimens:
1. Unit Testing
2. Functional Testing
3. System Integration Testing
4. Regression Testing
5. User Acceptance Testing
MGD Services, Inc.

13. 1. Unit Testing
The testing, by development, of the application modules to verify each unit (module) itself meets the accepted user requirements and design and development standards
MGD Services, Inc.

14. 2. Functional Testing
The testing of all the application’s modules individually to ensure the modules, as released from development to QA, work together as designed and meet the accepted user requirements and system standards
MGD Services, Inc.

15. 3. System Integration Testing
Testing of all of the application modules in the same environment, database instance, network and inter-related applications, as it would function in production. This includes security, volume and stress testing
MGD Services, Inc.

16. 4. Regression Testing
This is the testing of each of the application’s system builds to confirm that all aspects of a system remain functionally correct after program modifications. Using automated regression testing tools is the preferred method
MGD Services, Inc.

17. Testing Automation Mercury Interactive http://www.mercury.com
MGD Services, Inc. Partners with the following Automated Testing Tools Companies
Mercury Interactive
Compuware
MGD Services, Inc.

18. Phase VI: User Acceptance Testing (UAT)
The testing of the entire application by the end-users ensuring the application functions as set forth in the system requirements documents and that the system meets the business needs
MGD Services, Inc.

19. Phase VII: Validation
All systems should go through a validation process which maintains the project documentation library
MGD Services, Inc.

20. Validation Documentation
All software systems that are developed or used for FDA submissions are subject to review by the FDA. All phases of the Project Life Cycle are required to maintain FDA validation documents. MGD Services is experienced in FDA Validation and 21 CFR Part 11.
MGD Services, Inc.

21. Staffing QA Manager Business Analyst Quality Assurance Analyst
The Staffing Requirements For The QA Functions:
QA Manager
Business Analyst
Quality Assurance Analyst
Technical Writer
Instructional Designer/System Trainer
MGD Services, Inc.

22. QA Manager
Established and implements the QA Methodology for project Total Quality
Acts as the project lead liaison between all project areas to ensure all areas are completely and correctly engaged
Oversees the entire QA Life Cycle and QA staff
MGD Services, Inc.

23. Business Analyst
Writes the User Requirements and Functional Specs and assists in writing the system documentation
Acts as a liaison between the QA Team and the other project team members
Assists in the QA test conditions development
MGD Services, Inc.

24. Quality Assurance Analyst
Develops test conditions
Writes test cases
Performs Functional, Regression, and System Integration Testing
Assists in development of user guides and training manuals
Assists or performs the System Training
MGD Services, Inc.

25. Technical Writer Assists in writing the user and system documentation
Maintains validation documentation
Writes on-line help
Writes the User Guide and Training Manuals
MGD Services, Inc.

26. Instructional Designer/ Systems Trainer
Assists in writing the user guides and training manuals
Trains users on production system
Subject Matter Expert on Adult Learning Theories and learning assessment
MGD Services, Inc.

27. In Closing...
QA’s involvement must be from the beginning to the end of the project life cycle. Properly managed, the QA process will bring the system to production with cost and time savings.
P: 877-MGD-TEST
Web: mgdservices.com
MGD Services, Inc.