1. NATIONAL ASSOCIATION OF MAJOR MAIL USERS Québec, February 14, 2003 MUNICIPAL AMALGAMATIONS – WEB SITE From anywhere…to anyone

2. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site

3. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site The Address Manager and Information on Municipal Amalgamations The Address Manager is an informative newsletter featuring current and up-to-date information on addressing and related programs. On a regular basis, Canada Post provides you with updated information on a variety of addressing topics. This section also offers information on municipal amalgamations region by region. Here you may view listings of amalgamations in progress. You will also find a Frequently Asked Questions section as well as some useful links to help you stay up-to- date.

4. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site

5. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site What is it? The Address Manager is an informative newsletter featuring current and up-to-date information on addressing and related programs. On a regular basis, Canada Post provides you with updated information on a variety of addressing topics.. This section also offers information on municipal amalgamations region by region. Here you may view listings of amalgamations in progress and the dates Canada Post expects to begin implementation of amalgamation-related changes. You will also find a Frequently Asked Questions section as well as some useful links to help you stay up-to-date.

6. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site

7. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Information on Municipal Amalgamations Click here for access to information, useful links and tools.

8. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Municipal Amalgamations For several years, municipal amalgamations have been one of the governments major initiatives in land planning and resource and cost sharing. In recent years, tens of thousands of Canadians have changed their addresses, yet they have not moved. This number will continue to climb with the large wave of municipal amalgamations.

9. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Municipal Amalgamations (continued) Although Canada Post is not the driving force behind municipal amalgamations, it does play an advisory role with the municipalities by suggesting effective addressing strategies. Canada Post does not determine municipality names nor changes to be made to street names; the municipal authorities make these decisions. Once municipalities identify and confirm changes, Canada Post takes the required measures to update its databases and systems and inform the residents affected. In the meantime, all residents and businesses affected by a municipal amalgamation are asked not to make any changes to their mailing address unless they have been advised to do so in writing by Canada Post.

10. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Municipal Amalgamations (continued) Amalgamations Being Implemented Select a province or territory to see the amalgamations being implemented. (Last updated on __________). Alberta British Columbia Manitoba New Brunswick Newfoundland and Labrador Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Québec Saskatchewan Yukon

11. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site

12. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Municipal Amalgamations (continued) Tools Address Change Update Table The Address Change Update Table provides information on implemented and proposed changes to postal codes and addresses across Canada.

13. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Municipal Amalgamations (continued) Frequently Asked Questions Click here to view Frequently Asked Questions with answers.

14. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site What role does Canada Post play in municipal amalgamations? Although Canada Post is not the driving force behind municipal amalgamations, it must adapt postal service to these new urban realities. It must be a leading player alongside all public services and act as a consultant to cities or transition committees, by proposing an effective addressing strategy. Canada Post does not determine city or street names, as this is the responsibility of each municipality.

15. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Who determines the name of each city? The municipalities themselves make changes to city and street names. Canada Post then adjusts postal service to reflect the new urban configurations.

16. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site What will happen if I use the new municipality name before it is officially recognized by Canada Post? Canada Post will do everything in its power to deliver mail bearing the name of the new municipality. However, people must be discouraged from resorting to this practice, because this may cause delays in delivery of the mail, mainly because of the street names in duplication in the amalgamated cities.

17. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site I like the former name of our municipality and I have no intention of using the new name. What will happen to my mail? Canada Post will continue to deliver mail bearing the former municipality name for a considerable period of time after the amalgamation-related changes have come into effect. However, it should be noted that the former municipality names will eventually be deleted from our database and you may experience delays.

18. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Several municipalities have already amalgamated into a new city. Does Canada Post require residents to use the new municipal identifier or do residents retain their old municipal name? Customers should continue to use their former municipal name and mailing address. Because of the major changes required in our systems, Canada Post cannot immediately accommodate the changes to recognize the new name as the municipal identifier. Residents should continue to use the former municipal name until notified otherwise in writing by Canada Post.

19. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Can both city names (new and former) be used in a mailing address? No. A mailing address should never contain two city names. If residents use a municipal name which is not recognized by our systems, the mail will be rejected by our mechanized equipment and end up in manual sortation. This situation could incur delivery delays for our customers.

20. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site I am using personalized paper and business cards for my business. Will Canada Post reimburse the charges I will incur for reprinting these items with the address changes? No. Canada Post is not the driving force behind municipal amalgamations. However, Canada Post is a leading player alongside all public services and is acting in a consultative capacity with cities and transition committees by proposing effective addressing strategies. It is recommended that only small quantities of personalized paper and business cards be printed until all amalgamated-related changes are finalized in Canada Posts systems and customers and businesses have been advised in writing as to the new address.

21. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Contacts E-mail address.management@canadapost.ca OR service@canadapost.ca Telephone 1-800-363-3459 OR 1-800-267-1177 Municipal Amalgamations (continued)

22. From Anywhere…to anyone National Association of Major Mail Users Québec, February 14, 2003 Municipal Amalgamations – Web Site Useful Links For further information on municipal amalgamations, please feel free to click on one of the useful links below. These are direct links to each provinces municipal affairs website. Ontario http://www.mah.gov.on.ca/userfiles/HTML/nts_1_3429_1.html Québec www.mam.gouv.qc.ca Manitoba www.gov.mb.ca/ia/programs/local_gov.html Municipal Amalgamations (continued)