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Eagle Alliance International

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Presentation on theme: "Eagle Alliance International"— Presentation transcript:

1 Eagle Alliance International
Who We Are

2 Eagle Alliance International = A Single Source
IT Services Fairs and Events Services Consulting Services Risk Management Comprehensive Logistics and Distribution Services Transportation and Global Freight Services

3 Company Overview Eagle Alliance International is the leading China-based provider of logistics services and supply chain solutions that caters to a wide range of local, regional and international corporations. Eagle Alliance International was founded in Beijing, China in 1998 as a Glass A freight forwarding company. Eagle Alliance International joined AE-EAGLE Group in 1999 as an exclusive agent of AE-Eagle in Beijing and we started to develop overseas agent network. Eagle Alliance International started to use advanced IT system to handle all import and export transactions. Eagle Alliance International seceded AE-EAGLE group in 2005 and the number of the employees reached 50. Eagle Alliance International opened 4 offices in China in 2006 and 2007. Eagle Alliance International launched salesfunnel and other software in 2008. Eagle Alliance International will open 5 more offices in China up to 2010.

4 Mission “A new logistics leader in China with 100% customer satisfaction” Motto “Move the World, Deliver a Difference!” Goal “To be the recognized profitable and creditable logistics company in China through total commitment to customer service with the support and development of our network both in China and overseas through our people, teamwork communications in sustained growth”

5 Our Culture Solidarity Integrity Excellence Innovation Sense of Help Enthusiasm Confidence

6 7 Regions Worldwide Eagle Alliance International has more than 200 agents in over 100 countries. Eagle Alliance International is Global’s Local Logistics Europe North America Asia Middle East & India Sub Africa Latin America Australia

7 Agents Management Agent Management Team

8 Agents Management Scorecard Management

9 Agents Management Non-conformance management

10 Critical Success Factors
People our business is 100% employee satisfaction and our people are happy to make things happen Customer 100% Customer Satisfaction Global’s Local Logistics Culture our culture is to go extra mile for the customers and provide an atmosphere for our employees to develop themselves.

11 Our Services Consulting Services Consulting Services Risk Management
China Domestic Transportation Freight Forwarding Customs Management Fairs & Events Project Logistics Warehousing & Distribution IT solution Consulting Services High Technology Consulting Services

12 Industry Solutions LOGISTIC SOLUTIONS INDUSTRY SOLUTIONS
Suppliers Distribution Production Distribution Sales Channel Value Add Services End User Inbound Logistics Production Logistics Outbound Logistics After sales logistics Reverse logistics LOGISTIC SOLUTIONS INDUSTRY SOLUTIONS Supply Chain Management Warehousing Added Value Services Distribution Transport Management IT solution Capability Management Chemicals, Oil & Gas Aerospace and Automotive Life science Fast Moving Consumer Goods Lifestyle & Apparel Electronics & Telecommunications

13 Global’s Local Logistics
Our Development Global’s Local Logistics

14 Headquarter organization

15 1 0 0 % E m p l o y e e S a t i s f a c t i o n
Grading System President Branch Manager Branch Manager Branch Manager Sales Ocean Customs Air Warehousing Finance IT Distribution 1 0 0 % E m p l o y e e S a t i s f a c t i o n

16 Mainland of China Infrastructure
Headquarter Beijing & Hong Kong +85 staff in Beijing &Hong Kong +60 for the rest of China Branch Offices (11) Southern China: Shenzhen, Guangzhou, Hong Kong Eastern China: Shanghai, Xiamen, Ningbo Northern China: Beijing, Tianjin, Qingdao, Dalian, Langfang,

17 Logistics key Factors Cargo Information Money
Eagle Alliance International deliver different logistics solutions that foster customer growth and create supply chain opportunities!

18 reliable, customized and flexible
Business Action Provide F i r s t C l a s s S e r v i c e through reliable, customized and flexible solutions !

19 A i r Freight Freight Forwarding
Cargo Insurance Inland transportation to door from gateway Airport or local pickup to gateway Airports Communication of shipment status throughout flexible communication channels Export packaging and labeling Preparation of export documentation Origin and destination customs clearance Technical support for negotiating "Letters of Credit" Consultant of China Trade Policy Shipment tracking, reporting Perishable good Local handling A i r Freight

20 Air Organization Tactical Pricing System Development Andy Zhang
President Tactical Pricing Director Air Manager Bid Unit Manager Software&Hardware Manager Carrier Relationship Manager Air Branch Level Bid Unit Air Pricing “Targate” Management Administration Software Hardware System Development Air Import Manager Air Export Manager Air Import Supervisor Air Export Supervisor Trans Targate Quote A. Doc Key Direct Report Indirect Report Collaboration

21 Your Air Freight Challenges
Limited flight options Lack of seasonal capacity Damaged goods Penalties for non-compliance Lack of shipment information Inconsistent service Managing multiple service providers Origin Origin Forwarding Origin Handling Transportation and Freight Customs Brokerage Destination Handling Delivery Destination

22 Meeting the Challenges
Eagle Alliance International can help to simplify your international shipment flow and address the challenges in your supply chain. Leading provider CATA approved legal air carrier agent Flexible worldwide network Comprehensive service portfolio Streamlined process Tailor-made tracking and reporting Global door-to-door delivery capabilities Strong Outsourcing Management Ability

23 Door-to-Door Service Supplier Management Distribution
Simplifying your supply chain with a single source Local Pick-Up Consolidation Export Formalities Commercial Docs Supplier Management Distribution Cargo Insurance Inland Transport Air Transport Inland Transport Dest. Customs Deconsolidation Local Delivery V I S I B I l I T Y

24 Benefit Feature Global Network Single source DTD supplier
Ensures service consistency Preferential pricing Flexible pricing & transit modes Management tool Assists timely payments Service consistency Efficient/Effective planning Cost effective alternative Assurance to accuracy Feature Global Network Global Standards L0cal Buying Power Multiple Service Levels Flexible Reports L/C Expertise On-Line SOP’s Peak Season Expertise Sea+Air Country Process Specialists

25 We will work with you to:
Next Steps We will work with you to: Assess your requirements Define implementation schedule and timeline Verify document processing and procedures Complete training on essential visibility tools Communicate transition plan and routing instructions Establish performance reviews Begin moving your freight

26 Ocean Freight Freight Forwarding
Cargo Booking, Pick-up, Loading in the factory, Cargo Tracking & Tracing, Cargo delivery to door and devanning, Consulting Services, Cycle Time Reporting, Delivery Notification,  Import Customs Clearance, Import Document Preparation,  Export Customs Clearance, Export Documentation Preparation,  Freight Consolidation,  Cargo Insurance Services, Letter of Credit, Manifest management, Temporary Storage at origin or destination  Shipment Alerts & Confirmations、 Ocean Freight

27 Ocean Organization Tactical Pricing System Development Andy Zhang
President Tactical Pricing Director Ocean Manager Bid Unit Eric Liu Manager Software&Hardware Manager Carrier Relationship Manager Ocean Branch Level Bid Unit Ocean Pricing “Targate” Management Administration Software Hardware System Development Ocean Import Manager Ocean Export Manager Ocean Import Supervisor Ocean Export Supervisor Trans Targate Quote A. Doc Key Direct Report Indirect Report Collaboration

28 Your Ocean Freight Challenges
Inconsistent service performance Penalties for non-compliance Managing multiple service providers Limited sailing options Lack of available space and equipment Meeting contract commitments Lack of integrated shipment information Origin Origin Forwarding Origin Handling Transportation and Freight Customs Brokerage Destination Handling Delivery Destination

29 Meeting the Challenges
Eagle Alliance International can help simplify your international shipment flow and address the challenges in your supply chain. Leading provider in China with 100% customer satisfaction Flexible worldwide network Strong quality control process Skilled carrier Management Comprehensive service portfolio Tailor-made tracking and reporting Global door-to-door delivery capabilities Strong Outsourcing Management Ability

30 Door-to-Door Service Supplier Management Distribution
Simplifying your supply chain with a single source Local Pick-Up Consolidation Export Formalities Commercial Docs Supplier Management Distribution Cargo Insurance Inland Transport Ocean Transport Inland Transport Dest. Customs LCL FCL Deconsolidation Local Delivery V I S I B I L I T Y

31 Full Container Load Eagle Alliance International routes your shipments to optimize transit times and minimize costs. Dedicated space in all major trades Multiple weekly sailings Dependable transit schedules Door-to-door service No contract requirements Reliable equipment availability

32 Less-than-Container Load
Whether you plan to move a single pallet or consolidate multiple shipments into a single container, our LCL services can accommodate your needs. Service in all major markets around the global Weekly fixed day sailings Regional gateways manage cargo flows Reliable transit times Door-to-door service

33 Ocean Forwarding We also have the expertise to ensure accurate processing of your export documentation. Carrier booking Load coordination and Container Yard Management Documentation Processing Bill of Lading Pro Forma Invoice Letters of Credit Consular/ Legalization Certificate of Origin Export customs filings

34 Expectations of a Forwarder
A Realistic View

35 A Realistic View Shipment Pre-Plan
Customer / Purchase Order Management Estimated Ex-Factory Tracking and Reporting Actual Ex-Factory Tracking and Reporting Shipment Pickup Confirm Booking Quality Control at Logistics Provider Pre-Alerts Sent Delivery to Carrier Confirmed on Board Arrival at Destination Tracking and Notification Customs Clearance Proof of Delivery Today’s Expectation

36 Your Expectations of Eagle Alliance International
A Real View

37 Eagle Alliance International View
Shipment Pre-Plan Customer / Purchase Order Management Estimated Ex-Factory Tracking and Reporting Actual Ex-Factory Tracking and Reporting Shipment Pickup Confirm Booking Quality Control at Logistics Provider Pre-Alerts Sent Delivery to Carrier Confirmed on Board Arrival at Destination Tracking and Notification Customs Clearance Proof of Delivery EAI Ocean Management Process Today’s Expectation

38 Feature Benefit Single source DTD supplier Global Network
Global Standards L0cal Buying Power Multiple Service Levels Flexible Reports L/C Expertise On-Line SOP’s Peak Season Expertise Sea+ Air Country Process Specialists Benefit Single source DTD supplier Ensures service consistency Preferential pricing Flexible pricing & transit modes Management tool Assists timely payments Service consistency Efficient/Effective planning Cost effective alternative Assurance to accuracy

39 We will work with you to:
Next Steps We will work with you to: Assess your requirements Define implementation schedule and timeline Verify document processing and procedures Complete training on essential visibility tools Communicate transition plan and routing instructions Establish performance reviews Begin moving your freight

40 Others 在货运代理服务中,我们可以提供空运,海运等服务,先介绍空运。

41 Sea+ Air Global Reach, Local Touch!

42 Customs Brokerage Our Own Brokerage Team
Preparation of documents Simplified Procedures Full Declarations and Reporting to appropriate government authorities In-house services Door Delivery Services Declaration Monitoring and Reporting Landed Cost Calculations Customs Inspection Quarantine Application and processing Duty and Tax deposit Customs Transfer Free Trade Zone Customs Clearance Our Own Brokerage Team Strong government relationship

43 Domestics Air Freight

44 China Highway Development
Toufenhe Harbin Manzhouli Beijing Huhehaote Lanzhou Shanghai Ningbo Hangzhou Nanjing Hefei Xining Urumqi Keshi Kunming Zhanjiang Fuzhou Xiamen Shenzhen Jinan Yantai Dalian Shenyang Qingdao Lianyungang Chongqing Datong Wuhan Luoyang Chengdu Yinchuan Kuerle Geermu Qinhuangdao Baotou Xian Changsha Guiyang Nanchang Zhengzhou Guangzhou Liuzhou Nanning Zhuhai Tianjin Shaoguan Huaihua Taiyuan Shijiazhuang Lasha Hekou Erlianhaote Tongjiang Dandong Ruili Huoerguosi

45 Domestic Road Transportation
Example: Central China Domestic Transportation Within Shanghai City-limit : 40km (same day) Suzhou : km (1 day) Hangzhou : km (1 day) Wuxi : km (1 day) Ningbo : km (1 day) Hefei : km (2 days) Xiamen : ,100km (3 days) Chongqing : ,400km (6 days) Wuhan : 1,200km (3 days) Changsha : ,300km (4 days) Guiyang (GuangDong) : km (7 days) Chengdu (Sichuan) : 2,750km (7 days) JIANSU Nanjing Hefei ANHUI Suzhou Hangzhou SHANGHAI ZHEJIANG

46 Warehousing and Distribution
Benefits: Reduced overhead Increased cash flow Inventory visibility Kitting Compliance/Returns Pick and Pack VMI - Vendor Managed Inventory Spare Parts Management S e r v i c e C o m p l e x i t y Order Fulfillment Retails Distribution Localization & Product Rework Merge In Transit Cross Dock Seasonal Programs Trans load DC Bypass Origin Distribution

47 Warehousing & Distribution
One Model Cross-dock What is it? Benefits Rapid movement (<72 hours) of inbound goods to many destinations Reduce handling and storage costs Increased throughput Faster inventory turn

48 Project Logistics Specialized in providing complete services – route studies, documentation, inspections coordinator, customs clearance, from end to end. Air & Sea Freight Management Inland transport Heavy lift Vessel charters Customs brokerage Export packing& Lifting Turn-key project management Consulting Service Temporary Storage

49 Fairs & Events Turn Key Logistics
Specialized unit handling and managing shipments for fairs and events around the world One-stop events, fairs, and exhibition logistics services Coordinating shipments for delivery from countries of origin to the exhibition sites Handling exhibition goods on-site Returning shipments to their original locations upon show closing Turn Key Logistics

50 Consulting Services Task and time-specific compliance consulting services Tariff consulting Trade consulting Compliance consulting Consultants are experienced, knowledgeable, licensed customs brokers Global operations expertise Import and export expertise IT and Training consulting Logistics Software Training Material Over 150 agent partners worldwide and experience and professional staff in 80 countries * Provided by UPS Trade Management Services, Inc.

51 Our IT Culture Mission:
Focus on systems that give our customers the tools needed to manage their supply chain, while providing for internal efficiency organization: Self developed software Global Uniform Stable and complete set of software system Full time IT employee Customer oriented Competitive Partnership internal and external

52 Headquarter IT Organization
Hardware Support Software Design Network Application Software Customer Support Analysis EDI Purchasing Trans (Import/Export Air/Ocean) Salesfunnel Quote Coach Targate Copyright Owner

53 Self-developed Software
Operation System A.wms - Warehousing Management Trans - Transportation Management - Tracking System A.code - Auto Customs Clearance A.doc - Documentation Management A.net Intranet A.fax - Auto Fax System Sales System Salesfunnel  - Sales CRM Quote - Quote System Targate - Tariff Management System Finance System A.fis - Finance System A.file - File Management A.expense - Expense Management A.credit - Credit Management A.holiday - Holiday Management A.shop - Promotion Item Control Training System Coach - Training System Customer System A.booking - Booking System A.Freight - Freight Auto Calculation We sell the system to customers & Competitors

54 focus on The Customer service
invest in strong pEople keep scope and softwAre capability hire good Managemers

55 Information Technology
We are different Training Information Technology Business Processes Uniform Customer Service Sales Account Management Consulting Services Security In addition, we have an extensive support system in place with our global services. Again, each service has a vice president or director ensuring the success of the products and account management.

56 Conclusion Eagle Alliance International

57 Why Eagle Alliance International?
Personal Service Focus Global Network with Local Insight Standard Operation Process Standard IT System Architecture Unique Culture & Well Trained employees Flexible approach to your business Why Eagle Alliance International?

58 Thank you for your time For more information, please visit


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