1. Balanced Scorecard Report includes 7 day(s) from 07.02.2010 to 14.02.2010 Created by Expert_KPI at 14.02.2010 This report was generated with BSC Designer PRO

2. Balanced Scorecard Overview Balanced Scorecard The default project filled with random data. Created to show how to operate with BSC Designer software. Financial Perspective All the financial and accounting related data, showing the financial situation in company. The values of indicators in this category helpes informing the answer to the question "How do we look to shareholders?" Cash Flow the movement of cash into or out of a business, a project, or a financial product, measured during a period of month New indicator 2 Description for "New indicator 2" of Financial Perspective category New indicator 3 Description for "New indicator 3" of Financial Perspective category Customer Perspective encourages the identification of measures that answer the question "How do customers see us?" New indicator 4 Description for "New indicator 4" of Customer Perspective category New indicator 5 Description for "New indicator 5" of Customer Perspective category New indicator 6 Description for "New indicator 6" of Customer Perspective category Internal Processes Perspective encourages the identification of measures that answer the question "What must we excel at?" New indicator 7 Description for "New indicator 7" of Process Perspective category New indicator 8 Description for "New indicator 8" of Process Perspective category New indicator 9 Description for "New indicator 9" of Process Perspective category Education and Growth Perspective encourages the identification of measures that answer the question "Can we continue to improve and create value?" New indicator 10 Description for "New indicator 10" of Education and Growth Perspective category New indicator 11 Description for "New indicator 11" of Education and Growth Perspective category New indicator 12 Description for "New indicator 12" of Education and Growth Perspective category

3. Balanced Scorecard The default project filled with random data. Created to show how to operate with BSC Designer software. Start value : 60,13 % End value : 52,86 % Dynamic : -7,27 % Contains NameTypeStart valueEnd valueDynamic Financial PerspectiveCategory86,08 %53,13 %-32,95 % Customer PerspectiveCategory29,11 %93,57 %64,46 % Internal Processes Perspective Category75,5 %29,94 %-45,56 % Education and Growth Perspective Category52,35 %14,33 %-38,02 %

4. Balanced Scorecard Performance

5. Balanced Scorecard

6. Financial Perspective All the financial and accounting related data, showing the financial situation in company. The values of indicators in this category helpes informing the answer to the question "How do we look to shareholders?" Start value : 86,08 % End value : 53,13 % Dynamic : -32,95 % Weight : 3 Parent : Balanced ScorecardBalanced Scorecard Contains NameTypeStart valueEnd valueDynamic Cash FlowIndicator99,5 %52,2 %-47,3 % New indicator 2Indicator16,6 %12,3 %-4,3 % New indicator 3Indicator82,4 %68,6 %-13,8 %

7. Financial Perspective Performance

8. Financial Perspective

9. Cash Flow the movement of cash into or out of a business, a project, or a financial product, measured during a period of month Start value : 99,5 % End value : 52,2 % Dynamic : -47,3 % Weight : 6 Score : 73,7 Min : 0 Max : 100 Parent : Financial PerspectiveFinancial Perspective Measure unit : % Optimization method : Maximize

10. Cash Flow

12. New indicator 2 Description for "New indicator 2" of Financial Perspective category Start value : 16,6 % End value : 12,3 % Dynamic : -4,3 % Weight : 1 Score : 10,3 Min : 0 Max : 100 Parent : Financial PerspectiveFinancial Perspective Measure unit : % Optimization method : Maximize

13. New indicator 2

15. New indicator 3 Description for "New indicator 3" of Financial Perspective category Start value : 82,4 % End value : 68,6 % Dynamic : -13,8 % Weight : 3 Score : 3,9 Min : 0 Max : 100 Parent : Financial PerspectiveFinancial Perspective Measure unit : % Optimization method : Maximize

16. New indicator 3

18. Customer Perspective encourages the identification of measures that answer the question "How do customers see us?" Start value : 29,11 % End value : 93,57 % Dynamic : 64,46 % Weight : 3 Parent : Balanced ScorecardBalanced Scorecard Contains NameTypeStart valueEnd valueDynamic New indicator 4Indicator17,6 %93 %75,4 % New indicator 5Indicator42,5 %91,7 %49,2 % New indicator 6Indicator62,7 %96,5 %33,8 %

19. Customer Perspective Performance

20. Customer Perspective

21. New indicator 4 Description for "New indicator 4" of Customer Perspective category Start value : 17,6 % End value : 93 % Dynamic : 75,4 % Weight : 7 Score : 91,9 Min : 0 Max : 100 Parent : Customer PerspectiveCustomer Perspective Measure unit : % Optimization method : Maximize

22. New indicator 4

24. New indicator 5 Description for "New indicator 5" of Customer Perspective category Start value : 42,5 % End value : 91,7 % Dynamic : 49,2 % Weight : 1 Score : 14,3 Min : 0 Max : 100 Parent : Customer PerspectiveCustomer Perspective Measure unit : % Optimization method : Maximize

25. New indicator 5

27. New indicator 6 Description for "New indicator 6" of Customer Perspective category Start value : 62,7 % End value : 96,5 % Dynamic : 33,8 % Weight : 2 Score : 81,4 Min : 0 Max : 100 Parent : Customer PerspectiveCustomer Perspective Measure unit : % Optimization method : Maximize

28. New indicator 6

30. Internal Processes Perspective encourages the identification of measures that answer the question "What must we excel at?" Start value : 75,5 % End value : 29,94 % Dynamic : -45,56 % Weight : 2 Parent : Balanced ScorecardBalanced Scorecard Contains NameTypeStart valueEnd valueDynamic New indicator 7Indicator18,8 %88,2 %69,4 % New indicator 8Indicator77,6 %83,8 %6,2 % New indicator 9Indicator91,4 %5,6 %-85,8 %

31. Internal Processes Perspective Performance

32. Internal Processes Perspective

33. New indicator 7 Description for "New indicator 7" of Process Perspective category Start value : 18,8 % End value : 88,2 % Dynamic : 69,4 % Weight : 2 Score : 74,3 Min : 0 Max : 100 Parent : Internal Processes PerspectiveInternal Processes Perspective Measure unit : % Optimization method : Maximize

34. New indicator 7

36. New indicator 8 Description for "New indicator 8" of Process Perspective category Start value : 77,6 % End value : 83,8 % Dynamic : 6,2 % Weight : 1 Score : 31,5 Min : 0 Max : 100 Parent : Internal Processes PerspectiveInternal Processes Perspective Measure unit : % Optimization method : Maximize

37. New indicator 8

39. New indicator 9 Description for "New indicator 9" of Process Perspective category Start value : 91,4 % End value : 5,6 % Dynamic : -85,8 % Weight : 7 Score : 36,1 Min : 0 Max : 100 Parent : Internal Processes PerspectiveInternal Processes Perspective Measure unit : % Optimization method : Maximize

40. New indicator 9

42. Education and Growth Perspective encourages the identification of measures that answer the question "Can we continue to improve and create value?" Start value : 52,35 % End value : 14,33 % Dynamic : -38,02 % Weight : 2 Parent : Balanced ScorecardBalanced Scorecard Contains NameTypeStart valueEnd valueDynamic New indicator 10Indicator84 %6,4 %-77,6 % New indicator 11Indicator48,3 %17,1 %-31,2 % New indicator 12Indicator17,4 %10,8 %-6,6 %

43. Education and Growth Perspective Performance

44. Education and Growth Perspective

45. New indicator 10 Description for "New indicator 10" of Education and Growth Perspective category Start value : 84 % End value : 6,4 % Dynamic : -77,6 % Weight : 2 Score : 88,1 Min : 0 Max : 100 Parent : Education and Growth PerspectiveEducation and Growth Perspective Measure unit : % Optimization method : Maximize

46. New indicator 10

48. New indicator 11 Description for "New indicator 11" of Education and Growth Perspective category Start value : 48,3 % End value : 17,1 % Dynamic : -31,2 % Weight : 7 Score : 98,2 Min : 0 Max : 100 Parent : Education and Growth PerspectiveEducation and Growth Perspective Measure unit : % Optimization method : Maximize

49. New indicator 11

51. New indicator 12 Description for "New indicator 12" of Education and Growth Perspective category Start value : 17,4 % End value : 10,8 % Dynamic : -6,6 % Weight : 1 Score : 41,5 Min : 0 Max : 100 Parent : Education and Growth PerspectiveEducation and Growth Perspective Measure unit : % Optimization method : Maximize

52. New indicator 12