2. 2 My journey Top 7 things I learned along the way! Agenda

3. 3 Born in Winnipeg, Manitoba, Canada in 1964, foster homes until I was 9 Adopted and moved to Auburn, New York in 1973 Hay farming (40,000 bales a year!) University at Buffalo (1983-1989) Finished masters degree and started on PhD workfirst job offer was $18k…left school and wondered how I would spend all that! Worked for national contractors all across the Northeast Kiewit, Yonkers/Granite JV, Beacon/Skanska JV With C&S for 11 years From construction manager to president of the CM group My Journey

4. 4 Top 7 Things I Learned Along the Way! 7. USE THE H.A.L.T. PRINCIPAL

5. 5 Use The H.A.L.T. Principal Hungry Angry Lonely Tired Dont engage if you are:

6. 6 Top 7...No. 6! 7. USE THE H.A.L.T. PRINCIPAL 6. RECOGNIZE/AVOID HIGH MAINTENANCE PEOPLE

7. 7 Recognize/Avoid High Maintenance People The top 10 ways you know who they are and if your are one of them! 1.They seek constant recognition 2.They complain about others 3.They are not satisfied with designated responsibilities 4.They demand career growth 5.They compare their performance with others 6.They challenge how they are treated vs. others 7.They challenge policies and procedures 8.They are unsure what to do 9.They are constantly seeking guidance 10.And they are generally a pain in the …

8. 8 Top 7...No 5! 7. USE THE H.A.L.T. PRINCIPAL 6. RECOGNIZE/AVOID HIGH MAINTENANCE PEOPLE 5. THERE ARE REALLY ONLY FOUR TYPES OF EMPLOYEES

9. 9 There Are Only Four Types of Employees 1 3 2 4 Jack Welch, Chairman and CEO of General Electric from 1981-2001, described four categories of managers in General Electrics year 2000 annual report, they include: Lives by values espoused by organization Does not live by values Does not deliver results Delivers results Skys the limit Youll probably be given a second chance Watch out! High maintenance

10. 10 Top 7…No. 4! 7. USE HALT PRINCIPAL 6. RECOGNIZE/AVOID HIGH MAINTENANCE PEOPLE 5. THERE ARE REALLY ONLY FOUR TYPES OF EMPLOYEES 4. DEVELOP TRUST WITH OTHERS

11. 11 Develop Trust With Others Listen effectively What the other person is saying is more important than your response Have empathy You must understand and enter into anothers feelings to have complete empathy Share trust Its contagious….trust others and they will more likely trust you Be accessible and responsible Become available when needed and admit flaws The willingness of one party to be vulnerable to the actions of another party.

12. 12 Top 7...No. 3! 7. USE HALT PRINCIPAL 6. RECOGNIZE/AVOID HIGH MAINTENANCE PEOPLE 5. THERE ARE REALLY ONLY FOUR TYPES OF EMPLOYEES 4. DEVELOP TRUST WITH OTHERS 3. BEING THE BOSS IS HARD

13. 13 Conversations cease Employees may be intimidated to talk to you…its lonely at the top! Workload shifts Switch from technical to managerial More directive, less collaborative Expected to be the leader and make decisions Management is not a democracy Likability is nice but not necessary…might have to demand what you want Set expectations and promote accountability Be the example of satisfactory employee conduct Being The Boss is Hard

14. 14 Top 7…No. 2! 7. USE HALT PRINCIPAL 6. RECOGNIZE/AVOID HIGH MAINTENANCE PEOPLE 5. THERE ARE REALLY ONLY FOUR TYPES OF EMPLOYEES 4. DEVELOP TRUST WITH OTHERS 3. BEING THE BOSS IS HARD 2. DIVERSITY MATTERS

15. 15 Definition Past focus on race, gender, and disability (mainly used by state and federal programs) New focus includes age, family structure, sexual orientation, values, and job function Studies have found that diverse teams make better decisions. Better decisions help the bottom line! Demographic diversity is an indicator Story of Dave from Youth Build Boston Diversity Matters

16. 16 Top 7…No. 1! 7. USE HALT PRINCIPAL 6. RECOGNIZE/AVOID HIGH MAINTENANCE PEOPLE 5. THERE ARE REALLY ONLY FOUR TYPES OF EMPLOYEES 4. DEVELOP TRUST WITH AND WITHIN THE TEAM 3. BEING THE BOSS IS HARD 2. DIVERSITY MATTERS 1. DATE MORE

17. 17 Date More….But this is what matters!

18. 18 Thank You Contact Information: Joseph Delaney, P.E., PgMP, CCM, LEED AP President C&S Design Build, Inc. 499 Col. Eileen Collins Blvd. Syracuse, New York 13212 p: (315) 455-2000 c: (315) 952-1067 f: (315) 455-9667 email: jdelaney@cscos.com