1. New Mexico Enhanced 911 Program “Wireless Implementation Project” Bill Range, Enhanced 911 Program Director Joyce Johnson, Special Programs Bureau Chief December 2009

2. Phase I and Phase II Wireless Enhanced 911 (WE911) Defined Phase I – PSAP receives Phase I – PSAP receives call back number physical address of tower transmitting the call tower sector Phase II – PSAP receives Phase II – PSAP receives call back number latitude and longitude of the caller (With a probability factor) automatic plotting of caller location on an electronic map Phase I and II requests are now done simultaneously Phase I and II requests are now done simultaneously

3. Overall Program Goal June 30, 2008 Equip PSAPs to provide Phase I and Phase II Wireless Enhanced 911 (WE911) service for 90% of New Mexico’s population Resolve NM PSAP readiness issues Facility Readiness E911 database management issues Consolidation

4. December 2009 Program Achievements 16 additional PSAPs equipped since June 07 Socorro in the installation process 17 more PSAPs Implemented Phase I Wireless 17 more PSAPs Implemented Phase II Wireless Project Goal of 90% exceeded in June 2008 – 95.1% Completed: 95.3% of NM population (up from 80% in June 07) Anticipated Status by June 30, 2010 is 96.6%

5. NM’s Wireless E911 Rollout June 2007 – June 2010 June 2007 – Chaves, Quay-Harding (84% of New Mexico’s population) November 2007 – Grant (85% of New Mexico’s population) April 2008 – Lincoln (86.4% of New Mexico’s population) May 2008 – Guadalupe & Taos (88.5% of New Mexico’s population) June 2008 – Eddy, San Miguel & Rio Arriba (95.1% of New Mexico’s population) June 2009 – Catron (95.3% of New Mexico’s population) November 2009 – Socorro Enhanced landline January 2010 (anticipated) – Mora enhanced landline June 2010 (anticipated) – Socorro & Mora (96.6% of state population)

6. State of New Mexico E911 Contact Information Bill Range, E911 Program Director Office (505) 827-4804 Cellular (505) 690-9111 bill.range@state.nm.usill.range@state.nm.us Joyce Johnson, Special Programs Bureau Chief Office (505) 827-4179 joyce.johnson@state.nm.usoyce.johnson@state.nm.us

7. Questions and Comments