1. Web Services – The Tools We Use

2. HTML Editors

3. Notepad

4. Vim

5. Adobe Dreamweaver

6. FTP Clients

7. Adobe Dreamweaver

8. Filezilla

9. Source Code Control

10. Color Picker

11. - Netcraft.com Testing – Web Server

12. Testing – Web Browsers

13. Microsoft Internet Explorer

14. Mozilla Firefox

15. Firefox Add-ons/Extensions

16. Firebug

17. Web Developers Toolbar

18. IE View

19. Load Time Analyzer

20. LinkChecker

21. MeasureIt

22. Pearl Crescent Page Saver Basic

23. View Source Chart

24. View Source with

25. Other Fun Ones Server Spy Forecast Fox URLParams Live HTTP Headers

26. Graphics Editing Adobe Photoshop Adobe Illustrator

27. Internal Task Tracking

28. Whats in an update? We Receive the Request We Schedule the Request Update our working copy (svn update) Do the update requested Test the update on our local workstation FTP the update to the live site Test update again Commit the changes back to source code control (svn commit) Close request (notify client and bill time)

29. Receive and Schedule the Request

30. Update our Working Copy

31. Plan the Update

32. Do the Requested Update

35. Test the Requested Update

38. Test Library Article

39. FTP the Update to the Live Site

40. Test Again on Live Server

41. Commit the Changes

43. Close Request

44. Questions