1. Quality project 2009 Dr Greet Lambert College van Geneesheren voor de dienst Geriatrie Collège de Médecins pour le Service de Gériatrie

2. introduction Quality improvement Manual: quality indicators → academic meeting 2008 :

3. introduction LOK/GLEM: –1 indicator –same methodology –report college 5/5/9 : discussion, parameter, methodology, remarks 1/12/2009 : evolution, remarks

4. 5/5/9 7/10 presidents –2 no feedback –1 mail Parameters –functionality : 1(-2 ?) –pressure ulcer : 3 –falls : 1 –weight : 1 –(discharge document : 1)

5. 5/5/9 Time consuming Project ??? –Scientific research?! –Methodology –Purpose? –Which part of Care Program? Negative perception –No good quality –Control by peers –“Big brother”

6. 5/5/9 Interference with other (quality) projects –Double work –What is currently registered??? –No benchmarking Useless Responsibility? –SPF/FOD? –Director of hospital? –1 LOK : “what are we already collecting and how to use it?”

7. 5/5/9 conclusions Negative perceptions –Fear –No experience –Control Workload! No science!!! –No numbers, no details –Reflections, discussion Only G-beds