1. Presented by Datamax-O’Neil Technical Support

2. Agenda Models - Mark II Standard Features/Options
Labels/Ribbon Loading
Buttons/Menu Functions
Hands-On/Adjustments
Troubleshooting

3. E-CLASS: Mark II Models: E-4205e / 203 dpi / 05 ips
(Replaces Ovation Family)

4. E-CLASS: Standard Features: Bi-Directional Parallel Port
RS 232 Serial Port
USB
16 MB DRAM/4 MB FLASH
Resident Scalable Font
Dragonball 100Mhz Processor

5. E-CLASS: Options: Thermal Transfer (CSI Only) Standard Cutter
Ethernet: 10/100 Base-T
Wireless LAN b/g with WPA
Battery Pack
Peel/Present Mechanism*
Present Sensor (Up/Down versions)
Emulation – PL-Z, PL-I & PL-B

6. E-CLASS: Options: (cont’) Real Time Clock ILPC* 4 Meg Flash (Add’l)
External MPS 100
External Media Stand
Adjustable Media Sensor
Cool Grey color (October)

7. E-CLASS: Feature Comparison E4205e vs. E4204 and EX2
Features and Options
E-4204
Ex2
E-4205e
4” Nominal Print Width Direct 203dpi (standard) 
Print Speed (ips) 4 5
300 dpi (option)
Ethernet (LAN) (option)
Thermal Transfer (option)
Adjustable Media Sensor (option)
Emulations (ZPL, IPL, and FGL) (n/c option)
Wireless LAN (option)
Guillotine Cutter (option)
Non-Volatile User Addressable Memory (standard)
Bi-Directional Parallel Port (standard)
Clearly the G2 project or E-4205 printer will be properly position against the Ex2.

8. E-CLASS: Changes/New Features
Primarily electronic updates to communications, firmware technology, and performance enhancements
Keeping the same mechanical skins and mechanism
NEW Optional Ethernet Port
Parallel Port
Serial Port
Power Connector
Removed Darkness Pot.
USB Port
On/Off Switch

9. E-CLASS: Changes/New Features
NEW Optional Wireless Lan b/g with WPA
Antenna
Wireless pcb
LED Indicators

10. Configuration Utility Program
E-CLASS:
Configuration Utility Program
Simplified Lan Set-Up

11. Configuration Utility Program
E-CLASS:
Configuration Utility Program
Simplified WiFi Set-Up

12. Configuration Utility Program
E-CLASS:
Configuration Utility Program
Simplified WiFi Set-Up

13. Configuration Utility Program
E-CLASS:
Configuration Utility Program
Simplified WiFi Set-Up

14. E-CLASS: Changes/New Features
Easier Media Loading: Better illustrates how to properly load the ribbon and labels.
Intuitive Printhead Latching: Better identifies how to press to latch the printhead closed.
Better Recovery: Settings and media position automatically saved upon power interruption.

15. E-CLASS:
Simplified Recalibration: Simple one-step calibration initiation.
Narrower Media Support: 3/4” media guide to support wristband printing.
Darker Color: New D-O color scheme coming in October.

16. E-CLASS: Loading Labels Label Sensor Top Bottom Media Spindle
Media Flange
Media Guide

17. E-CLASS:
Loading Ribbon
Ribbon Sensor
Label Sensor

18. Buttons Simultaneously Buttons Simultaneously
E-CLASS:
Button Functions
*Pause-F1
(Previous Models)
*Feed-F2
Pause & Feed
Buttons Simultaneously
Sample Label
*Cancel-F3
Feed & Cancel
Buttons Simultaneously
Configuration Label

19. E-CLASS: Button Functions Network Report
(Mark II Models)
Network Report
Pause
Feed
Cancel
(While printer is on, press F1, F2 and F3.)

20. Buttons Simultaneously Buttons Simultaneously
E-CLASS:
Button Functions
(Mark II Models)
Pause & Feed
Buttons Simultaneously
Sample Label
Feed & Cancel
Buttons Simultaneously
Configuration Label

21. Soft Reset – Cancel & Pause Simultaneously
E-CLASS:
Button Functions
Cancel – Feed - Pause
Soft Reset – Cancel & Pause Simultaneously
Level 1 Reset – Pause & Cancel During Power up (Resets to a saved cfg file)
Level 2 Reset – Pause, Feed & Cancel During Power up (Factory Defaults).

22. E-CLASS: Button Functions Internal Database
Œ  Hold down the Pause Key while powering up the printer.
 Continue holding the Pause Key until the Pause light goes off – then release Pause.
Ž  Press the Pause Key one time to print a Database Configuration Label.

23. E-CLASS: Button Functions Internal Database
Œ  Locate the Item Number associated with the Menu Item to be modified.
 Hold the Feed Key while counting the flashes of the Pause light .
Ž  When the Pause flashes = the Item Number, release the Feed button.
Example: ( Default for Item # 2 - Gap = Sensor Type)
( You want to change from Gap to Refl = Sensor Type)
Hold down the Feed Key and count 2 Flashes, and release.
Use Pause & Cancel to scroll through selections in this menu.
  Press the Pause & Cancel Key Simultaneously and Hold for 1 Second.
 Repeat Step 4 to Hold New Settings and Exit Menu Mode.
Internal Database

24. Auto Media Sensor Calibration
E-CLASS:
Calibration
Auto Media Sensor Calibration
With the desired media loaded, hold the Cancel button while powering up the printer. Continue to hold the button until the Pause light turns off & then release it.
Next, press the Pause button. The printer will feed approximately ten inches of media to calculate the TOF Delta and Low values to be used.
Upon completion, one of the following lights will flash five times to denote the result of the auto calibration attempt:
Stop light = Successful calibration.
Error light = Unsuccessful calibration.

25. E-CLASS: Calibration Auto Media Sensor Calibration
Press Pause & Cancel buttons simultaneously and release to accept changes. Wait until the light goes off.
Press Pause & Cancel buttons simultaneously again to Save changes and enter into Normal printing mode. Wait until the light goes off.

26. Manual Media Sensor Calibration
E-CLASS:
Manual Media Sensor Calibration
With the desired media loaded, hold the Cancel button while powering up the printer. Continue to hold the button until the Pause light turns off - then release it.
Next, press and hold the Feed button. Continue to hold the button until the Pause light turns on - then release the button.
1. Place the media with the backing attached (if any) in the media sensor, close the Printhead Carrier Assembly, and then press the Pause button. The printer will flash the Error light as it analyzes the material.
2. Position the backing material or the black (reflective) mark in the media sensor, close the Printhead Carrier Assembly, and then press the Feed button. The printer will flash the Error light as it analyzes the top of form mark.
3. Remove all the material from the media sensor, close the Printhead Carrier Assembly, and then press the Cancel button. The printer will flash the Error light as it analyzes the no media condition.
Calibration

27. E-CLASS: Calibration Manual Media Sensor Calibration
Press Pause & Cancel buttons simultaneously to accept changes. One of the following lights will flash five times to denote the result of the manual calibration attempt:
Stop light = Successful calibration.
Error light = Unsuccessful calibration.
Press Pause & Cancel buttons simultaneously and briefly to accept changes. Wait until the light goes off.

28. E-CLASS: Calibration Empty & Quick Empty:
(Mark II Models)
Empty & Quick
Empty:
1) Remove labels/Lock printhead down.
2) Press & hold Pause & Feed for 3 seconds.
Quick:
1) Labels loaded/Lock printhead down.
2) Press & hold Feed for 3 seconds and release.

29. E-CLASS:
Removal & Replacement
Cover
Push “IN” gently on tabs.

30. E-CLASS: Removal & Replacement Thermal Transfer Assembly Thumb Screw
Ribbon Sensor Cable
Thumb Screw
Removal & Replacement

31. E-CLASS:
Removal & Replacement
Printhead
Printhead Cable

32. E-CLASS:
Removal & Replacement
Chassis/Main Board
5 Screws

33. POWER / COMMUNICATION PORTS
E-CLASS:
Removal & Replacement
Main board/Cables
MOTOR
MAIN POWER
LABEL SENSOR
CONTROL PANEL
PRINTHEAD
POWER / COMMUNICATION PORTS

34. E-CLASS:
Removal & Replacement
Printhead Mechanism 4

35. E-CLASS:
Removal & Replacement
Front Panel

36. E-CLASS: Removal & Replacement Motor Assembly “Ground” screw
Bracket screw
SCREWS (3)

37. E-CLASS:
Removal & Replacement
Gears
PLATEN GEAR
RIBBON DRIVE ASSY

38. E-CLASS:
Removal & Replacement
Gears Continued

39. E-CLASS:
Removal & Replacement
Platen Assembly

40. E-CLASS:
Removal & Replacement
Printhead Latch
OLD STYLE
NEW STYLE

41. E-CLASS:
Adjustments
Ribbon Width
Ribbon Tension knob
Wide Narrow

42. Cam Adjustment for “Small width Labels” only.
E-CLASS:
Adjustments
Media Width
Cam Adjustment for “Small width Labels” only.
Thumbwheel
“Numbers are for reference only”

43. E-CLASS: Adjustments Printhead
Factory setting should not need further adjustments.
Slightly turn the set screw.
Do not over tighten.

44. E-CLASS:
Adjustments
Media Guide
Media Guide
Media Flange

45. E-CLASS: Adjustments “Darkness” Darkness “Pot”
(Previous Models only)
Parallel/Serial/USB/Power/Switch
Darkness “Pot”
“Maximum Darkness setting can damage the printhead”

46. E-CLASS: Troubleshooting Printer not communicating with host
Power LED not On
The power switch is not in the ‘ON’ position
The power supply is not properly connected to printer and/or AC outlet, or the power cord is damaged
The Power Supply is faulty
The Control Panel PCB is faulty
The Main PCB is faulty
Troubleshooting
Printer not communicating with host
The printer’s interface port is not properly connected to the host
Incorrect interface cable
Communication parameters mismatched between the printer and host
The Main PCB is faulty

47. E-CLASS: Troubleshooting Unacceptable print quality Fault led is on
Dirty printhead
Incorrect Heat setting for Media/Ribbon
Wrong Media/Ribbon combination
Verify correct Media type – Direct/Transfer
Possible faulty printhead
Fault led is on
Ribbon/Labels loaded correctly
Printer configured for correct label type
Cutter/Present Sensor fault
Printer configured for option – not installed

48. E-CLASS: Troubleshooting Labels Advance – Faults out
Correct label material, i.e.. Gap, Ref, Cont.
Ribbon loaded correctly
AMS is not positioned per stock.
Labels do not Advance
Printhead is not locked down
Platen roller is worn
Drive Motor is faulty
PCB is faulty
Printer has jammed (grinding)

49. E-CLASS: Troubleshooting Ethernet/Wireless LAN
Busy
Not Installed
Unable to “Ping”
Unable to “Browse” to
Cannot print “Test Page”
Does not hold IP Address
Set back to Factory Defaults
Check Firmware Version
Option is bad and needs Repaired

50. Questions?
THANK YOU