1. Higher Education Administrative IT Systems and Services in 2014

2. The typical institution reports having 40 of 58 of the major administrative systems Source: 2013 Core Data Service

3. Almost $4 of each $5 of IT expenditures go toward running the institution

4. 12 years Median age of ERP (finance/HR/SIS systems) Source: 2013 Core Data Service 12 years ago we still had CRT monitors.

5. Customization  Finance/HR/SIS systems with substantial customizations tend to be between four and five years older than similar systems with no customization  Among institutions planning to replace core administrative systems in the next three years, just 13% expect to significantly customize the new system, compared to 35% of their existing systems. Source: 2013 Core Data Service

6. Analytics will play a significant role Analytics technologies dominate the 2014 EDUCAUSE Top-Ten Strategic Technologies list, accounting for four of the top ten:  Business intelligence reporting dashboards  Learning analytics: Course level  Administrative or business performance analytics  Learning analytics: Degree advising Source: 2013 Core Data Service

7. Over half of institutional IT expenditures support administrative activities Source: 2013 Core Data Service

8. Institutional business practices The business practices most needed for administrative transformation—continuous improvement, data-driven decision making, and business process optimization—were reported to be effective at fewer than 25% of institutions Source: 2013 Core Data Service

9.  The proportion of cloud-based administrative enterprise applications will nearly double by 2016–17, increasing from 20% to 36%.  That does not include cloud-based e-mail, which will be used by as many as two-thirds of institutions by 2016– 17, up from 39% today Cloud is poised for rapid growth Source: 2013 Core Data Service

10. Get More Data on Administrative IT Systems and Services educause.edu/admin-it#data educause.edu/admin-it#data