1. 1 CHALLENGES Users growing and becoming more demanding –E-learning, electronic registration and other services –Require 24x7 access to learning materials hosted on remote servers Exploding wireless adds to support burden High bandwidth utilization downloads –Video clips –Music –Computer games

2. 2 SECURITY CHALLENGES Overall philosophy that information must be shared…not necessarily protected –Many depts. run FTP, Web Server software –Lax password security –Desktops, laptops not professionally administered –Unwitting launch pad for DoS attacks Explosion in wireless growth –Prime vector for fast, repeated viral infections –Poor set-up parameters result in vulnerabilities Staffing/budgeting issues preclude hiring security expertise

3. 3 DELL CAN HELP Assures uptime of critical systems hosting Learning Management Systems Bridges gap between 24x7 users and 8am-6pm staff Proactively identifies and protects critical resources against security threats Cost-effectively monitors and secures wireless access points

4. 4 ONE INTEGRATED VIEW OF NETWORKS AND SECURITY

5. 5 CASE STUDY: Profile: –Oldest community college in CA –20,000 + full-time students –17 IT professionals (labs, email, PCs, support, etc) –Multiple locations connected by T1s Issues: –Distance learning increased demand for 24x7 uptime –Problems detecting failed online registration servers –Couldnt dedicate operations staff to IT monitoring

6. 6 Maximize Uptime Of Registration Servers We continually needed to extend student online registration due to server uptime issues. One of our favorite Dell features is the ability to proactively alert on multiple network performance issues, then provide us with recommendations that enable us to preempt costly network downtime. Name, Title Institution

7. 7 OPTIMIZE UPTIME OF LEARNING MANAGEMENT SYSTEMS What was my Spanish grade? Can Dr. Richards post the Geology 101 syllabus? …Reading lists for the quarter?

8. 8 ENSURE CRITICAL SYSTEMS ARE UP Can students register for classes 24x7? Do we need to schedule additional time for sophomore registration?

9. 9 IDENTIFY INCREASING BANDWIDTH UTILIZATION Why is access to remote campus resources slow? Flags unusual bandwidth increases

10. 10 OPTIMIZE AVAILABILITY OF WIRELESS NETWORK Avoid monitoring every single access point Monitor strategic points – firewalls, routers, switches

11. 11 CASE STUDY: Profile: –50,000 students; 16 campuses –Predominantly Microsoft shop –Using Dell to protect and optimize availability of core apps, such as HR, payroll, student records Previous issues: –Cost-prohibitive to hire multiple security experts –Products brought into the university are insecure out of the box –Cant keep up with Microsoft patches Institution logo / graphic

12. 12 DOCUMENT ASSETS…BEFORE IMPLEMENTING SECURITY PLANS Automatically discovers IT assets Documents equipment, O/S, software packs Customizable notes section

13. 13 PROACTIVELY IDENTIFY ATTACK VULNERABILITIES Protect against legal liability in serving as a launch pad for DoS attacks Ongoing white hat scanning

14. 14 Which of my core business servers are missing the most patches? PROACTIVE SERVER RESOURCE MANAGEMENT

15. 15 CORPORATE BACKGROUND Add company boilerplate info