1. July 2014

2. Market Intelligence – Core Products TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

3. Market Intelligence – MI Portal Market Intelligence has launched its MI Portal, that can be accessed by Lloyd’s Managing Agents via Secure Store. Visit https://secure.lloyds.com MI Portal The MI Portal contains detailed and tailored* analysis for each Managing Agent. The MI Portal currently contains:  Analysis Market Insight Reports (Brazil & Indonesia) that highlight the size of the prize for Lloyd’s in these markets and provides detailed forecasts of the opportunity by line of business. (Future reports include Colombia, Chile, Mexico, Malaysia and the UAE)  Profiles 50 local insurer / cedents and broker profiles covering high level financial information, strategy and key classes / segments. (Mexico, India, China, Brazil and Turkey)  Managing Agent Compare Countries* Detailed premium & loss ratio statistics that are tailored to each Managing Agent. (*Tailored Excel dashboard will be hosted securely by September 2014) TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

4. Market Intelligence – Team Members Filip Wuebbeler, Senior Manager Email:filip.wuebbeler@lloyds.com Focus:Team Leader / Northern Europe / Product Development Lara Green, Soft Intelligence Executive Email:lara.green@lloyds.com Focus:Country Roundups Development & Roll Out, Blogs Natalie Armitage, Graduate Trainee Email:natalie.armitage@lloyds.com Focus:Compare Countries Enhancements, Market Presentation & Class Review Robert Shearman, MI Data Analyst Email:robert.shearman@lloyds.com Focus:Compare Countries, Better Market Intelligence Project Work, MI Portal Chris Brown, Americas Analyst Email:chris.brown@lloyds.com Focus:Americas / Italy / Spain / Class Review / Engagement Strategy / MI Surgery Sessions Tom Grace, Asia Pacific Analyst Email: tom.grace@lloyds.com Focus:Asia Pacific / South Africa & Ireland / V25 Strategy Lewis Baxendine, Apprentice Email:lewis.baxendine@lloyds.com Focus:Class Review Lite Roll Out, Market Presentation TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

5. Market Intelligence – Where we fit in… CRYSTAL CRYSTAL provides Lloyd's market participants with access to international regulatory & taxation requirements www.lloyds.com/crystal www.lloyds.com/crystal MARKET ANALYSIS & BUSINESS INTELLIGENCE MARKET ANALYSIS & BUSINESS INTELLIGENCE provide analysis on past, present and future performance of syndicates and the market www.lloyds.com/stats www.lloyds.com/stats MARKET INTELLIGENCE MARKET INTELLIGENCE provides Lloyd's market participants with information on international insurance markets from a Lloyd’s perspective TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

6. © Lloyd’s 2012  One-stop shop for country stats (Economic Trends, Insurance Market Size by Class & Lloyd’s Premium Trends by Detailed Class) * Based on Emails, Telephone Calls, Surgery Session with around 150 Market Participants in 2012/2013 WHAT OUR MARKET SAID*…  Visual Representation (Ability to see trends using via visualisation tools)  Raw data (Ability to download raw data for own analysis) > MARKET INTELLIGENCE SOLUTION  Compare Countries Tool launched (Tool contains Macro Stats from IMF (2000-2019), Insurance Market Stats (around 60), Lloyd’s detailed premium trends (2000-2013) for 200+ territories  Google Motion Chart (Tool contains visualisation tools developed by Google)  Raw Data available as Excel Pivot Table (Managing Agents can download all underlying data from password-protected Excel spreadsheet on lloyds.com) www.lloyds.com/CompareCountries TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

7. © Lloyd’s 2012 2014 DEVELOPMENTS (1 of 2)  Enhancing Macro Data Adding further macro data (World Bank, BP Statistics etc.) (gather during January 2014) www.lloyds.com/CompareCountries  Sharing enhanced Macro Data Dashboard Functionality + enhanced Macro data to be shared on lloyds.com for Lloyd’s Managing Agents and a reduced version for Brokers (published on 18 March 2014) TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

8. © Lloyd’s 2012 2014 DEVELOPMENTS (2 of 2) www.lloyds.com/CompareCountries  Enhancing Insurance Data Adding further dimensions of local insurance classes (as per regulator / association) for Lloyd’s Managing Agents (roll out in July / August 2014)  Enhancing Lloyd’s Data Adding further dimensions (i.e. incurred loss ratios) (where appropriate) for Lloyd’s Managing Agents (explore in July 2014 for publication in MI Portal in September)  Managing Agent Compare Countries Managing Agents will receive an enhanced version of their tailored data which will include the above enhancements via a Secure Delivery Mechanism (i.e. not hosted on lloyds.com) (September 2014 in MI Portal) https://secure.lloyds.com MI Portal MI Portal is designed for sharing sensitive and tailored Market Intelligence with Managing Agents TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

9. © Lloyd’s 2012 * Based on Emails, Telephone Calls, Surgery Session with around 150 Market Participants in 2012/2013 WHAT OUR MARKET SAID*… www.lloyds.com/Countryprofiles  Standardised Country Fact Sheet (Quick summary of Lloyd’s business, insurance markets and macroeconomic indicators; Lloyd’s licence)  Latest update on economy & political situation in key markets (Ability to see latest economic & political analysis)  List of top insurers/cedants, key classes & Lloyd’s stats by country (Top market players, classes of business, Lloyd’s business profiles by class, office contact details) > MARKET INTELLIGENCE SOLUTION  Country Profiles launched (54 Country Profiles on the world’s top insurance markets)  Economic & Political Summary (Partnership with Global Insight allows the team to concentrate on insurance market analysis)  Key Insurance & Lloyd’s stats (Top Market Players, key classes of business, Lloyd’s business snapshot & summary of Lloyd’s Country Development Plan) TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

10. © Lloyd’s 2012 www.lloyds.com/Countryprofiles 2014 DEVELOPMENTS  Country MI pages which contain all available MI on one page Country MI pages now available: www.lloyds.com/marketintelligence > Pick a Country www.lloyds.com/marketintelligence Country MI pages now available: www.lloyds.com/marketintelligence > Pick a Country www.lloyds.com/marketintelligence 1 COUNTRY ROUNDUPS & MI ANALYST DETAILS 2 COUNTRY SNAPSHOT & OFFICE DETAILS 3 ALL AVAILABLE MI CORE PRODUCTS FOR THIS MARKET TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

11. © Lloyd’s 2012 * Based on Emails, Telephone Calls, Surgery Session with around 150 Market Participants in 2012/2013 WHAT OUR MARKET SAID*… www.lloyds.com/Marketpresentations  Detailed insurance & Lloyd’s business trends & outlook (Analysis of premium development in territories where Lloyd’s has a Country Manager)  Summary of key opportunities & challenges for Lloyd’s in market (A Lloyd’s perspective on how our market performs locally)  Outline of local Market Development Initiatives & Events (Summary of key local initiatives and local Lloyd’s events) > MARKET INTELLIGENCE SOLUTION  Market Presentation launched (Market Presentations covering 28 markets held annually & hosted on lloyds.com)  Business Class & distribution trends (Local intelligence coupled with detailed analysis of soft & hard intelligence tailored to specific markets)  Opportunities for Lloyd’s (Key pointers for who & what to target; meet the Lloyd’s Country Manager & peers from the market) MANAGING AGENTS & LLOYD’S BROKERS CAN SIGN UP TO BE ON INVITE LIST: www.lloyds.com/misignup www.lloyds.com/misignup MANAGING AGENTS & LLOYD’S BROKERS CAN SIGN UP TO BE ON INVITE LIST: www.lloyds.com/misignup www.lloyds.com/misignup TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

12. © Lloyd’s 2012 * Based on LMA Working Group + Surgery Sessions during 2012 / 2013 WHAT OUR MARKET SAID*… www.lloyds.com/ClassReview  Class of business premiums & loss trends by territory (Specialist class of business premium & loss trends by geography)  Comparison of Lloyd’s premiums & loss ratios trends (Class of business premiums and loss trends by geography) > MARKET INTELLIGENCE SOLUTION  Class Review built with LMA Support (Panel of underwriters used to devise reports in 2010 for US E&S Market)  Class Review roll out for key territories Top 4 E&S Markets, Total US, UK, Mexico, Brazil, Turkey, China, India, Japan, Canada, Australia, South Korea  Further commentary added to paint fuller picture (China also includes further commentary in addition to merely stats, this has been applied to any updates or new Class Reviews since) SIGN UP TO BE ALERTED ON NEW RELEASES: www.lloyds.com/misignup www.lloyds.com/misignup SIGN UP TO BE ALERTED ON NEW RELEASES: www.lloyds.com/misignup www.lloyds.com/misignup TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

13. © Lloyd’s 2012 www.lloyds.com/ClassReview 2014 DEVELOPMENTS (1 of 2)  Streamline Planning + Follow Up Surveys (January 2014)  New features for new report on South Korea (April 2014)  Structured Analytical Framework  Semi-Automating Lloyd’s Data  Refreshed Branding TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

14. © Lloyd’s 2012 www.lloyds.com/ClassReview 2014 DEVELOPMENTS (2 of 2)  Releasing Class Review Lite (April 2014 onwards) (Lloyd’s Class of business premiums and incurred loss ratios (for Managing Agents only) on key territories currently covered by 54 Country Profiles); this will serve as a basis for fuller Class Reviews for key territories where Lloyd’s has a significant presences and/or where market appetite indicates demand for further market analysis) Lloyd’s Analysis by Lloyd’s High Level Class (Broker Version will only include premium trends) It is expected that Class Review Lite will morph into a full Class Review* Dependent on:  Market appetite  Country Manager input  MI Resources First Example launched: Class Review – Lite – Poland *local market statistics + commentary TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

15. © Lloyd’s 2012 WHAT OUR MARKET SAID*… www.lloyds.com/CountryRoundupswww.lloyds.com/CountryRoundups C SIGN UP TO BE ALERTED ON NEW RELEASES: www.lloyds.com/misignup www.lloyds.com/misignup SIGN UP TO BE ALERTED ON NEW RELEASES: www.lloyds.com/misignup www.lloyds.com/misignup  Local intelligence from Country Managers (Local news including key news from cedants, local brokers, service companies & coverholders)  “Plugged into key local industry and Lloyd’s events” (Ability for Managing Agents to be notified of key events) > MARKET INTELLIGENCE SOLUTION  Country Roundups launched (Local news summary sourced from the participating offices were launched for Europe (10) and extended to Asian offices (4) in 2013)  Total universe of 3,600+ sign ups (A marketing list of around 3,600 contacts has been built up since its launch in Q1 2012; sign ups are by geography, which allows Country Managers to target messages to an audience of underwriters & brokers who are interested in a specific territory.  Provides a direct channel to CMs (Provides Country Managers (CMs) with a list of “clients” they can target for Market Development Activities)  Receive notification for new Market Intelligence (Ensuring that Managing Agents & Brokers are notified of material MI updates – i.e. Class Review) * Based on Emails, Telephone Calls, Surgery Session with around 150 Market Participants in 2012/2013 TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

16. © Lloyd’s 2012 www.lloyds.com/CountryRoundupswww.lloyds.com/CountryRoundups C 2014 DEVELOPMENTS  Redevelop webpage to turn stories into searchable stories that can be archived (end of February 2014)  Seek market feedback on further development (August 2014) TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

17. © Lloyd’s 2012 https://secure.lloyds.com 2014 DEVELOPMENTS (1 of 2)  Launch of MI Portal via Secure Store (July 2014) 1 Log into via Lloyd’s Authentication Framework (LAF) 2 Click Secure Store TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

18. © Lloyd’s 2012 https://secure.lloyds.com 2014 DEVELOPMENTS (2 of 2)  Log into MI Portal via Secure Store (July 2014) 3 Click Market Intelligence – by Country 4 Download Market Insights Reports (“Analysis”) 5 Download Broker / Insurer Profiles 6 Download Managing Agent Compare Countries*  Tailored premium stats for each Managing Agents  Managing Agent Lloyd’s benchmarking statistics  *To be released in September 2014 TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)

19. QUESTIONS MarketIntelligence@lloyds.com STAY INFORMED www.lloyds.com/MISignup Market Intelligence – Where to find us MI CONSULTANCY* chris.brown@lloyds.com *MI Consultancy Sessions can be held at Lloyd’s for Syndicates & Lloyd’s Brokers or in their respective London offices VISIT OUR WEBSITE www.lloyds.com/MarketIntelligence TEAM MEMBERS TEAM MEMBERS WHERE WE FIT IN WHERE WE FIT IN COMPARE COUNTRIES COMPARE COUNTRIES COUNTRY PROFILES COUNTRY PROFILES MARKET PRESENTATIONS MARKET PRESENTATIONS CLASS REVIEW CLASS REVIEW COUNTRY ROUNDUPS COUNTRY ROUNDUPS WHERE TO FIND US WHERE TO FIND US MI PORTAL (SECURE STORE) MI PORTAL (SECURE STORE)