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Needs Assessment Another evaluation approach What is a “need” Approaches to assessing needs Examples
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“I need a thneed”, the Lorax Like/Dislike, Preference Need vs Want Demand Willingness vs Ability to Pay
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Need = difference between what someone wants and what exists Applied mostly to public programs Often in context of resource allocations across target populations or regions Relative needs - indices, priorities
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"need" is a value judgement that some group has a problem that can (should) be addressed.
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Whose value judgement? normative need - an experts opinion, felt need - client self-assessment, expressed need -(behavior)- use or non-use of services/facilities), comparative need -relative to a reference or peer group.
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Kinds of Needs Outcomes not equal expectations (standards) At risk : groups whose conditions put them at greater risk of problems Maintenance needs, e.g alcohol/drug rehab, fitness, health
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Steps in Needs Analysis Identify users and uses of the study – why? Describe target population (who?) and service environment Identify Needs – assess relative importance Propose alternatives for meeting needs Evaluate alternatives –Feasibility, effectiveness, costs Communicate results/Implement
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Three Models Discrepancy (gap) = desired - existing –Goal setting - what we want –Performance measurement - what is –Discrepancy identification Marketing - determine needs and wants of target markets and assess ways (4P's) of meeting them –Select target markets –Choose competitive position –Develop effective marketing mix Process/Root Causes vs Symptoms
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Ex.1: SCORP Approach – recreation needs Measure supply of facilities in a region Measure “Demand” or desired use Difference = Need Forecast Future Supply or Demand to assess future needs Possibly rank needs by priority/importance
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Ex 2: NRPA Open Space Standards for Communities 10 acres of parkland per 1000 population 10% of land area in parks $8 operating expense per capita
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Problems with Standards Minimums, Maximums or Ideal? Must be revised to fit local situation Origin usually dubious Tend to become performance measures rather than guidelines Often misused
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Ex 3. Community Needs Survey or Market Survey Qualitative or Quantitative Attitudes or Behavior Objective or subjective measures Direct or Indirect Approaches –What are your needs? – perceived needs –Measure/observe behavior & compare with a norm
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Michigan SCORP 1985 User-Oriented Facilities
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MI Local Park Acres- 1985
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Activities Analyzed at Regional level Boat launches Campgrounds Trails - XC, hiking, ORV, snowmobile Fishing access Nature areas Beaches
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LWCF 1958-1962 – ORRRC 1964 – LWCF act –Funding for federal land acquisition –State matching grants –Planning, acquisition & development –SCORP plans –1978- UPARR
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Central Cities 10/acres/1000
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Central Cities 10% of Land
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Central Cities $8 Operating per capita
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Meeting all 3
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