1. Network Operational Development Dealer Vehicle Delivery Area proposals November, 2010 DDR / NOD S.Berthier / C.Colomb

2. NOD Network Operational Development Support Project PAGE 2 DATE Main Principles The minimum required, is to have a delivery area clearly marked within the dealership premises, with a cleaniless in order to offer customer We better focus on Vehicle Delivery Area also covering the same idea being a kind of Exterior Show room "Display" promoting New product on Dealership well visible location Main principle : 1-Cost Optimisation in term of multiple usage 2-Select a visible area from the main road, preferentially close to the entrance 3-Lighted structure, dedicated flooring, stones or colorized asphalt 4-In addition the Customer vehicle being prepared for delivery can also be shown during some previous days on such valuable location (not possible on inclined structure) An indoor version, coupled with a showroom area could be valuable from a customer perspective. At least, the New vehicle handover could be operated in the preparation area obviously if cleaniless, security & warmess principles are effective. According to the volume of new vehicle handover yearly performed within dealership premises and local meteo condition, it could be efficient to have both exterior & indoor delivery area In case of Fast & Pro center, the LCV handover has to be ideally performed front of it.

3. NOD Network Operational Development Support Project PAGE 3 DATE Delivery Area Proposal version 1 A vehicle delivery zone is clearly marked within the dealership premises 1/1

4. NOD Network Operational Development Support Project PAGE 4 DATE Delivery Area Proposal version 2 1/2

5. NOD Network Operational Development Support Project PAGE 5 DATE Delivery Area Proposal version 2 2/2

6. NOD Network Operational Development Support Project PAGE 6 DATE 1/4 NOD Network Operational Development Support Project PAGE 6 DATE New Vehicle Display area as Delivery Area version 3

7. NOD Network Operational Development Support Project PAGE 7 DATE 2/4 New Vehicle Display area as Delivery Area version 3

8. NOD Network Operational Development Support Project PAGE 8 DATE Vehicle Delivery Strip Sign 4000 X 900 Vehicle Delivery Strip Sign 4000 X 900 Lighting Customer Parking New Vehicle Display area as Delivery Area version 3 3/4

9. NOD Network Operational Development Support Project PAGE 9 DATE New Vehicle Display area as Delivery Area version 3 4/4