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MARKETING & BUSINESS DEVELOPMENT FOR LAWYERS Royal Faculty of Procurators in Glasgow Wednesday 1 st May 2013
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MARKETING STRATEGIES thought leadership marketing communications and value added client activities social media and blogs PR / article writing networking and relationship building business development targeting and CRM
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BRAND Not just a logo Brand = the embodiment of the promise that a product, service or company will deliver or be experienced by the client Identity Service What your clients say it is Feeling Expectation
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A STRONG BRAND A strong brand ensures: Client retention AND Client acquisition
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DIFFERENTIATE FROM SIMILAR OFFERINGS
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LEADING LAW FIRM BRANDS
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MARKETING TOOLKIT STRATEGIC MARKETING PLAN External communications Online presencePR Thought leadership Conferences Seminars & workshops
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THOUGHT LEADERSHIP A thought leader is a person / firm who is recognised and profits from a recognition of authority Entry point into a relationship - intrigue / inspire / challenge Content strategy
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HOW TO CREATE THOUGHT LEADERSHIP 1.Address a specific audience 2.Identify questions 3.Answer those questions 4.Make it interesting 5.Invite participation 6.Market thought leadership like a product – seminars, workshops, lunch discussions, written briefings, reports
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MARKETING COMMUNICATIONS & ACTIVITIES Ebulletins and briefings Speaker opportunities Seminars and conferences Tailored workshops Lunch forums
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SOCIAL MEDIA The world is small Engagement with stakeholders Generational impact
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HOW TO MAKE IT WORK Use it to build relationships Teach, don’t sell Distribute valuable content Listen to clients Create a personality
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SOCIAL MEDIA IN 60 SECONDS
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LINKEDIN TIPS Make connections Create a solid profile Acknowledge every new connection Update your status and share information Join relevant groups Engage in discussions Monitor who is viewing your profile Keep it going!
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PR PR is key to enhancing a firm’s reputation Reach out to new clients Opportunity to provide targeted messages It is free and more credible than paid for advertising Newspapers / trade publications / radio & tv / social media
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NETWORKING It’s good to talk Elevator pitch Do your homework
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PIPELINE Base 1Base 2Base 3
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IS MARKETING NECESSARY? Increased competition Skepticism in the legal sector Need to differentiate yourself as specialists What can you offer your clients & how can you demonstrate this?
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CONTACT DETAILS Julie Hecht Pelo Marketing T / 07973 423 373 E / julie.hecht@pelomarketing.co.uk W / www.pelomarketing.co.uk
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