1. WIP-PAT Best Practice Visit Highlights Paul Grayston 5 August 2004

2. Visit Locations 5 and 6 July 2004 Gothenburg, Sweden Tampere, Finland Helsinki, Finland 21 and 22 July 2004 Densitron Ferrograph Factory, Newcastle, UK Newcastle, UK Chorley, Lancashire, UK Manchester Airport, UK

3. Gothenburg 549 Buses 18 Regional Train lines 204 Trams 26 Ferries Fully integrated system Widespread real-time information systems provided by GoTiC Project

4. Gothenburg Good Fixed information everywhere

5. Gothenburg Real Time information at most stops

6. Gothenburg At Interchange points colour coded displays

7. Gothenburg Rail and Bus station link together seamlessly

8. Gothenburg Not everything is right though

9. Tampere 300 buses Tram/Train plans PARAS system for communications between smartcard system, traffic signals and PT vehicles You never use enough time on specifications System designed to operate at - 40°C

10. Tampere Outdoor signs for a group of stops

11. Tampere Customer profiling from Smartcard system Web and mobile services part of the system

12. Helsinki - Tikkurilla Outdoor real time departure sign