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Published byCristobal Catlow Modified over 10 years ago
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1945 1949 1958 1959 1991 1994 1997 The Firearms Repair Workshop of the New Fourth Army. Jianhuai Iron Factory (farm tools) Jianghuai Tractor Factory Jianghuai Engine Factory (Diesel engine) Yancheng Jianghuai Engine Group Co., Ltd Jiangsu Jiangdong Group Co., Ltd Jianghuai Engine Co., Ltd IPO 2007 JD North America Founded (I) Company History
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Jianghuai Engine Co., Ltd (JD) maintains a multi-stage development strategy regarding internal combustion engines that are exported to more than 40 countries where the “Jinagdong” trademark is registered. Main Business Strategy and Annual Production Main Businesses Internal-combustion Engines Annual unit production Single-cylinder diesel engines Multi-cylinder diesel engines Universal gasoline engines 1.3 million 0.2 million 1.0 million Finished Goods Tractors Generators Other engines and products 50,000 800,000 2,000,000
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Main Business Strategy and Annual Production One of the 500 largest corporations in China. Manufacturing o One of the last truly vertically integrated engine manufacturers in the world. o Largest single-cylinder diesel engine manufacturer in China. o Largest Manufacturers of small diameter single cylinder and multi-cylinder diesel engines o First Chinese Company with CARB certified engines – 2004 o First Chinese company with Euro Emission certified engines – 2006 Sales & Marketing o The JD brand has the highest brand quotient in Southeast Asia. o Current aggregate sales > $1.8 Billion o Current annual growth rate >15%
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JD has invested >$20 M to establish the JD technical center, whose product research institute, intellectual property rights, test, trial production and mold making centers serve as the technical authentication center for the region. Technical Center Research and Development In 2002, a doctorial graduate scientific research program was established within the company. Today, 3 PHD ’ s lead all scientific research for the company supported by 1000 technicians, 4 professorship-engineers and 42 senior engineers. Current Key Projects : Low Noise & dual cylinder portable generators Mini 4stroke gasoline engines
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1.CAD/CAE/CAM and CAT networks. 2.3D laser scanners, shapers and computer analysis RP. 3.JDMS-2000 gas analysis gauges plus AVL grain test, light and emission and performance certification gauges to assure compliance with all global standards. 4.Toshiba NC boring and milling and Mitsubishi electric spark machines are used ensure tolerance certification. Research and Development Capabilities The company has emphasized developing key technologies and currently owns 116 international patents.
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Quality Control All facilities ISO-9001 Certified Qualitative Requirements: oInitial production: ≥94% oStored: 100%, oDelivered: 99%. Each component is tested Then all completed engines are tested Then all finished products are tested again
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Manufacturing Capacity – Small Engines Manufacturing Capacity – Small Engines Current capacities o Facilities – 100 million sq. ft in 27 facilities o Annual production capacity – 3.2 million gasoline & diesel engines
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Crystal Lake, Illinois Chino, California JD North America – Current Facilities 120,000 sq. ft. Corporate Office, Warehouse & Service Center 51,000 sq ft/ Showroom & Distribution Center
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Service Structure
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Call Center Management Nortell Phone System Real Time monitoring, management, and data analysis system Auto tracking of all dropped calls Repeat call direction Projected on call center wall for instant monitoring and management
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Call Center Capabilities 16 Customer service representatives 4 Technicians 2 Engineers 2 Parts Employees 2 Managers Fully trained on technical know-how Daily technical seminars for all agents
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1500 Signed US Warranty Centers
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What’s behind the product? - 214 Existing Canadian Service Locations British Columbia – 26Ontario – 60 Prince Edward Isle - 2 Alberta – 34Quebec – 39Newfoundland - 9 Saskatchewan – 12New Brunswick - 20 Winnipeg – 7Nova Scotia - 7
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National Repair Coverage that Protects the retailer and the brand An Improved Customer Experience A Single Repair Provider and Point of Contact Over 2,500 Professional Repair Technicians Technology-Rich Infrastructure A Collaborative Approach to Repair Service State-of-the-Art Customer Call Centers Centralized Billing Systems
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