1. Gary Taylor – Accord Housing – Asset Manager 15 May 2014 2014 SHAP 2014 workshops Mould and Ventilation

2. ACCORD GROUP 12,000 properties. Caldmoreaccord, Ashram, Moseley & District, Fry, BCHS, Redditch. 24+ local authorities. Direct Health (C&S)

3. Decent Homes Windows and Doors Roofing Insulation New technologies

4. Increase in reported damp issues over the last 3 years. Inspections up 50% Orders raised up 75% 20k + Impact

5. WHY? Fuel poverty New Technologies Housing Management Education

6. Compensation S82/11 Bad Publicity Further impact

7. Ask Ourselves? What can we do? Where can we improve? Able to make a difference Initiatives and ideas

8. Questions?