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Published byXavier Vaughn Modified over 11 years ago
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Chapter 5: Communicating Interpersonally
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INTRODUCTION What is Interpersonal Communication?
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The wrong and right way to disclose.
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Self- Disclosure Giving away your personal information.
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Things we disclose. Name Job Hobbies
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Disclosing via the internet.
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Monitoring your self-disclosure. Appropriate vs. Inappropriate disclosure.
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Conversation An extemporaneous interpersonal exchange.
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Conversation: A three step process. Opening Body Closing
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Conversational tips
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The Johari Window
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Listening vs. Hearing An acquired skill A passive action
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Goals Informational Listening Critical Listening Active Listening
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Feedback Styles Judgmental Questioning Directive Empathetic Interpreting Active
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Implications of styles
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Communication With Technology
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Technical Communication A presentation of technical information through writing, speech, or any other mediums for a particular audience.
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Paralanguage does not exist in written form except through emoticons.
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Friends and FamilyOther Professionals
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Abbreviations Hello Professor, how are you?How R U?
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Using jargons at the wrong time can make you look illiterate.
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Proofread
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Realities of the internet Privacy does not exist.
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Voicemail Answer message Concise and articulate Never know who is going to call you. Will be judged by the caller. Leaving a message Include your name, time, reason for calling, a contact number, and whether youre expecting the call back.
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Email Addresses
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Social Networking, Blogs, and Tweets
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Conclusion Using interpersonal communication everyday.
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Listening and providing feedback.
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Technical Communication in Interpersonal Communication.
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The End
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