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Delft University of Technology – Erasmus University Rotterdam University of Twente – Radboud University Nijmegen University of Groningen – Eindhoven University of Technology Great Firms Think Aligned alignment of inter-organizational business processes Rolf P. Perié MSc. Delft University of Technology, Aerospace Management and Operations
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TRAIL Congress 2008 www.rstrail.nl Air Transport System Airports Airlines Civil Aviation Authorities Aircraft industry Passengers
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TRAIL Congress 2008 www.rstrail.nl Unit Cost Comparison European Flag Carrier Models vs. LCC
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TRAIL Congress 2008 www.rstrail.nl Research focus within national civil aviation
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TRAIL Congress 2008 www.rstrail.nl Research Question Which factors determine dyadic alignment of business processes at KLM and? Which are the factors for alignment of dyadic business processes at KLM and AAS?
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TRAIL Congress 2008 www.rstrail.nl Targeted Dyadic Business Processes Environmental Capacity Network Analysis Infrastructure Planning Aircraft Stand Allocation
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TRAIL Congress 2008 www.rstrail.nl Dyadic Alignment
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TRAIL Congress 2008 www.rstrail.nl Factor Occurrence Matrix
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TRAIL Congress 2008 www.rstrail.nl Average Factor Score and Average Factor Delta
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TRAIL Congress 2008 www.rstrail.nl Factor Delta vs. Occurrence Plot, for Alignment
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TRAIL Congress 2008 www.rstrail.nl Factor Delta vs. Occurrence Plot, Example for Alignment
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TRAIL Congress 2008 www.rstrail.nl Factor Potential for Alignment
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TRAIL Congress 2008 www.rstrail.nl Priority Factors for Alignment
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