1. Enterprise Search with FAST Rick McDannel Manager of Information Technology

2. Agenda  Thompson Coburn Environment  FAST Search Decision and Implementation  Search Engine Comparison  Lessons Learned

3. Thompson Coburn Environment  750 people, 350 attorneys, 4 offices  Windows 7 / Office 2010  Autonomy iManage Document Management  Autonomy Records Manager (FileSurf)  SharePoint 2007 Intranet and team sites  FAST ESP Search Engine  SharePoint 2010 / FAST4SP project in progress  SharePoint DMS/RMS project in progress

4. Enterprise Search Requirements Enterprise Search Engine Document Management System Records Management System SharePoint Intranet and Team Sites Legacy Intranet Other Databases and Network Drives Enterprise Search Engine

5. Why FAST ESP?  Scalability, speed, and flexibility  Security trimming capabilities  Connector API  Faceted searching with “Deep” refinement  Automatic entity extraction  Advanced linguistics  Ability to create search applications  Favorable licensing cost  Roadmap

6. FAST ESP Implementation  Midway through our SharePoint 2007 project Microsoft acquired FAST  FAST POC with FAST Professional Services  POC produced a prototype iManage connector and knowledge transfer  Administrators attended online FAST University training  Internal software architect wrote Records Manager connector and other customizations

7. FAST ESP Challenges  New skills required Python scripting, JDBC, and Apache Server  Complex environment  DMS/RMS security trimming  SharePoint web parts were open source  Internal resource requirements  Storage requirements (1.5 x content)  Support during transition to Microsoft

8. Search Results Page Sub-Second Results Sub-Second Results Metadata Information Refiners

9. More Search Refiners

10. Advanced Search Application

11. Lessons Learned  Planning is important  Remove unnecessary functionality  Indexing can be slow  Customization is necessary  Don’t underestimate infrastructure requirements  Train internal resources  Use Microsoft Services or a partner for implementation

12. FAST for SharePoint 2010 Status  Custom iManage and FileSurf connectors have been re-written  Ethical Wall security trimming is in place  Offering the same user experience with additional features  Plan to integrate West KM and our Expert Witness database  Working with focus groups to determine any additional requirements

13. Microsoft Search Products  SharePoint Foundation 2010  Search Server 2010 Express  Search Server 2010  SharePoint Search 2010  FAST Search for Internet Sites (FSIS) Based on FAST ESP  FAST Search for SharePoint 2010 (FAST4SP) Based on FAST ESP

14. FAST4SP - FAST ESP Comparison  Better SharePoint integration  Supported SharePoint web parts  FAST Search Center template  People Search “hybrid” solution  Visual enhancements  Similar documents and related searches  Contextual searching  Duplicate aggregation  AND, OR, NEAR syntax  No document hit highlighting in FAST4SP

15. In Common with SharePoint Search 2010  Common framework (API/Object Model)  People search  Click-thru relevancy  Connector framework  Development environment  Refiners  Search from Windows 7  Taxonomy tag integration

16. FAST4SP Capabilities Not Found in SharePoint Search  Visual Best Bets  Thumbnails and PowerPoint Preview  Extreme scalability and speed  Superior content processing  Contextual searching  “Deep” refinement  Enhanced relevancy ranking and sorting  Enhanced web content indexing

17. Missing From FAST Search for SharePoint  Relevancy ranking based on social data  Search alerts

18. FAST4SP Administration  Additional SharePoint Site Collection options once FAST4SP is installed.  FAST Service Applications in Central Administration FAST Content SSA FAST Query SSA

19. Sample FAST Search for SharePoint Page Deep navigators with exact counts PowerPoint preview pane Related searches Document thumbnails Visual Best Bet People Matching People Matching Sorting on any property

20. Considering FAST Search for SharePoint?  Determine if the FAST4SP enhanced capabilities are really necessary or desired  Engage an experienced partner for planning and implementation  Train internal resources for admin and support  Requires PowerShell skills  Check out vendor add-on products

21. Resources  FAST Search for SharePoint Evaluation Guide  Microsoft Search Technology Comparison  http://zoom.it/So9H#full  Fast Search for SharePoint 2010: Capabilities Deep Dive  http://channel9.com/Blogs/matthijs/FAST-Search-for- SharePoint-2010-Capabilities-Deep-D.msdnive  Microsoft Technet  http://technet.microsoft.com/enterprisesearch  FAST University  http://www.fastuniversity.com  Book: Professional Microsoft Search by Wrox