1. International Telecommunication Union Workshop Accessibility II ITU Telecom World 2003 Geneva, 17 October 2003 Communications by all means: Accessibility for all in telecommunications enabled by multimedia standards

2. International Telecommunication Union Workshop Accessibility II ITU Telecom World 2003 Geneva, 17 October 2003 Communications by all means: Accessibility for all in telecommunications enabled by multimedia standards Pierre-André Probst Swisscom SA Chairman ITU-T SG16 MM Systems, Services and Terminals

3. ITU-T Workshop Accessibility II ITU- Telecom World 2003 Geneva, 17 October 2003 3 Workshop Objectives o Review the status of standardization o Learn about actions from society to promote accessibility in ICT o How the “Total conversation” concept can open for efficient telecommunication between people with different languages and capabilities o Promote the implementation of accessibility standards o Encourage people with disabilities to support and contribute to the work in ITU-T

4. ITU-T Workshop Accessibility II ITU- Telecom World 2003 Geneva, 17 October 2003 4 Where are we today? o Not all can use telecommunications and information technology o Solutions have been created nationally and regionally while the telecom market is global o Most accessible solutions today are mono- media. o Standards exist for accessible multimedia o Accessible multimedia offer great benefits for people with disabilities

5. ITU-T Workshop Accessibility II ITU- Telecom World 2003 Geneva, 17 October 2003 5 Potential market o About 10% of any population has a disability that may need support from accessible technology o Families, friends and work-mates form an important add-on market o We live in an ageing world. Need of accessible solutions increase by age.

6. ITU-T Workshop Accessibility II ITU- Telecom World 2003 Geneva, 17 October 2003 6 Workshop Programme - Part 1 o Policy support for accessible personal communication (G.Fagerberg, EU) o Accessible MM Design for All: Users role in DAISY Way (H.Kawamura, Japan) o Total Conversation through ITU-T Standards (P.Jones, USA) o Communications by all means (G.Hellström, Sweden)

7. ITU-T Workshop Accessibility II ITU- Telecom World 2003 Geneva, 17 October 2003 7 Workshop Programme - Part 2 o Providing Access to Services for new and legacy Textphones (M.Day, UK) o Accessible communication on the move (M.Quinlan, UK) o A new communication platform for deaf and hard of hearing users (B.Kleeb/U.Linder, Switzerland) o Panel discussion: “Can mainstream telecommunications be accessible for all?”

8. ITU-T Workshop Accessibility II ITU- Telecom World 2003 Geneva, 17 October 2003 8 Panel discussion: “Can mainstream telecommunications be accessible for all?“ Conclusions (1): o Message to the users: Tell the market actors what you need. Accessible technology is available for all needs. Efficient communication for you is of value for society. A society for all.

9. ITU-T Workshop Accessibility II ITU- Telecom World 2003 Geneva, 17 October 2003 9 o Message to the civil society: Live as you learn – be accessible Accessible technology is available now Market forces may need a push from society to get going Look for international solutions. Only internationally interoperable solutions fulfill requirements for telecommunications for all. Panel discussion: “Can mainstream telecommunications be accessible for all?“ Conclusions (2):

10. ITU-T Workshop Accessibility II ITU- Telecom World 2003 Geneva, 17 October 2003 10 o Message to the operators: The accessibility market is bigger than you think. You may find the eager forefront in multimedia service usage among disabled users Be open, promote international interoperability in all media. Panel discussion: “Can mainstream telecommunications be accessible for all?“ Conclusions (3):

11. ITU-T Workshop Accessibility II ITU- Telecom World 2003 Geneva, 17 October 2003 11 o Message to the industry: Join in creating interoperable multimedia standards for all. Compete in best implementation. Accessibility for all may be the next movement among consumers Panel discussion: “Can mainstream telecommunications be accessible for all?“ Conclusions (4):