1. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 ICAO Language Proficiency Requirements Implementation - The Italian situation -

2. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 Professions

3. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 Based on the risk analysis ENAC decided to postpone the time limit for private pilots (with or without IR). No significant event caused by italian private pilots and involving their language proficiency is known so far. Full compliance will be assured by Dec. 31/2011 also for pilots holding private IR license involved in international operations (12% of population) Professions

4. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 ICAO 2ICAO 3ICAO 4ICAO 5ICAO 6total number of candidates36570342023505566932 % of total candidates (Italy)0,52%8,22%49,34%33,90%8,02%100,00% % of total candidates (globally)1,86%15,00%43,90%29,28%9,96%100,00% Italian candidates for Language Proficiency Test (professional licenses) TEA failure rate worldwide: 17% TEA failure rate in Italy: 9%

5. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 age 17-29 years 30-39 years 40-49 years 50-59 years >59 yearstotal number of candidates9101823257211594036867 % of candidates (Italy)13,25%26,55%37,45%16,88%5,87% 100,00 % % of candidates (globally)18,05%29,79%31,78%16,73%3,66% average score (Italy)4,234,424,484,364,13 average score (globally)4,394,384,324,044,07 The younger you are, the higher your English level is– but … this is not true in Italy!

6. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011

7. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 57APPROVED TESTING CENTERS  Quality system  Security procedures  Administrators briefed on standardized testing procedures 89 CERTIFIED EXAMINERS  curricula evaluation  certification sitting  2 simulated test under supervision

8. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 CHALLENGES - DIFFICULTIES APPEALS TO CIVIL COURTS ATTEMPTS OF CHEATING COMPLAINTS TO TOP MANAGEMENT, POLITICS LEVEL,..

9. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 200 helicopter pilots applied to the Tribunal in order to receive the exemption from the Language Proficiency Test, assuming that their licenses already included the English Aeronautical Radiotelephony Exam. They thought they were not going to pass the Test and they were afraid to loose their job. The Tribunal rejected their appeal. Only three of them haven’t gained level 4 so far.

10. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 The cheating issue We should expect some people to try and cheat: Many resent the new ICAO English standards (“I’ve been flying for twenty years and never had a problem”) The consequences of failure are high: pilots/controllers loose their licenses if they are not ICAO level 4 Pilots/controllers are educated, have status, money and contacts (all the tools necessary to cheat) In some cultures there is a thin line between “cheating” and “being resourceful”. Stopping cheating completely is impossible. All we can hope to do is to minimize cheating.

11. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 Someone exhibited a false 6 level Two helicopter pilots submitted a FAA false certificate, but it was easy to discover the cheating. Their licenses were suspended for infringement of Italian Law no. 566’88 THE CHEATING ISSUE

12. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 Someone corrupted the examiner The second rater realized that the answers given by some pilots were absolutely the same, even in the words used. Measures: -Examiner certification voided - tests delivered by the examiner invalidated - test material withdrawn THE CHEATING ISSUE

13. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 Someone applied for a level 6 given during a TRPC Some italian pilots submitted a proficiency check form (incomplete) for revalidation of type rating with the box THE CHEATING ISSUE LEVEL 6 YESNO The information sheet stated that was an “informal evaluation” conducted by a TRE, not an assessment.

14. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 Good practices employed by TEA People - Administrators/examiners are chosen carefully and appropriately trained - circa 56 TEA test centers Test Materials - stored in lockable cupboard within a lockable room Database – Unique login (only the administrator has access Double-marking – it helps to control quality, but it has also uncovered security breaches in Italy Impersonation – the photograph of the candidate is taken immediately before the test begins, in order to avoid that a friend takes the test for you. Certificates – the TEA certificates contain certain antifraud measures Certificate Validator – online verification site

15. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 A special agreement was signed between ENAC and the Italian Air Force, in order to give credits to military pilots in obtaining a civil professional flight licence. Now, a specific test of aviation english has been developed by the “School of foreign languages” of the Air Force (Loreto) and approved by ENAC. MILITARY PILOTS

16. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 MUTUAL RECOGNITION Pilots holding an italian JAR FCL licence and 1. Undertaking a test approved by an EASA member State Accepted for andorsement in the italian licence

17. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 MUTUAL RECOGNITION Pilots holding an italian JAR FCL licence and 2. Undertaking a test approved by an non EASA member State Only for pilots employed by operators of that country 2.a Such State is fully compliant and posted enough information about it to ICAO web site Accepted for andorsement in the italian licence

18. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 MUTUAL RECOGNITION Pilots holding an italian JAR FCL licence and 2. Undertaking a test approved by a non EASA member State 2.b Such State is not fully compliant and/or didn’t post the implementation plan updated to ICAO NOT Accepted for andorsement in the italian licence

19. ICAO Regional Workshop on Language Proficiency Saint Petersburg, Russian Federation, 24 – 26 May 2011 WHAT’S NEXT?? CHALLENGES Only one language – expecially in IFR communications. (lost of situational awareness) To improve not only maintain the level of proficiency gained – use of english language as much as possible during duty hours To audit all the testing centres every year