1. Jl. Babarsari 44 Yogyakarta 55281Telp. +62-274-487711 Fax. +62-274-487748www.uajy.ac.id Konsep Dasar Pemasaran Sosial Week 2 Gregoria Arum Yudarwati

2. Jl. Babarsari 44 Yogyakarta 55281Telp. +62-274-487711 Fax. +62-274-487748www.uajy.ac.id Evolution  1969 – Kotler and Levy: “Broadening the concept of marketing” --- konsep tentang pemasaran sosial mulai didiskusikan  Kotler & Levy: “as a pervasive societal activity, marketing gives considerably beyond the selling of toothpaste, soap, and steel, urging marketing researchers and practitioners to consider whether traditional marketing principles are transferable to the marketing of organisations, persons, and ideas” (Cheng, Kotler, & Lee, 2009)  Pertama kali istilah social marketing dipergunakan di tahun 1971 oleh Kotler & Zaltman ketika mendiskusikan: “can marketing concepts and techniques be applied to the promotion of social objectives?”

3. Jl. Babarsari 44 Yogyakarta 55281Telp. +62-274-487711 Fax. +62-274-487748www.uajy.ac.id Definisi  “The design, implementation, and control of programs calculated to influence the aceptability of social ideas and involving considerations of product of planning, pricing, communiaction, distribution, and marketing research” (Kotler & Zaltman 1971).  “A process that applies marketing principles and techniques to create, communicate, and deliver value in order to influence target audience behaviors that benefit society as well as the target audience” (Cheng, Kotler, Lee 2009) Main characteristics: 1.A distinct discipline within the field of marketing 2.It is for the good of society as well as the target audience 3.It relies on the principles and techniques developed by comercial marketing (4P – product, price, place, and promotion)

4. Jl. Babarsari 44 Yogyakarta 55281Telp. +62-274-487711 Fax. +62-274-487748www.uajy.ac.id OBJECTIVES 1.Accept a new behavior 2.Reject a potential undesirable behavior 3.Modify a current behavior 4.Abandon an old undesirable one (Cheng, Kotler, Lee 2009) Social change happens only when : 1.You change the internal attitudes 2.You change the external structures 3.You work to make the individual behavior unnecessary (Turning Point National Program, University of Washington)

5. Jl. Babarsari 44 Yogyakarta 55281Telp. +62-274-487711 Fax. +62-274-487748www.uajy.ac.id Do people change easily? People do not change easily. People are ore likely to adopt a new idea quickly if: 1.It has a relative advantage over what exists 2.It is compatible with social norms 3.It is not too complex 4.It can be “tried out” 5.You can see someone either doing or using it (Turning Point National Program, University of Washington)

6. Jl. Babarsari 44 Yogyakarta 55281Telp. +62-274-487711 Fax. +62-274-487748www.uajy.ac.id APPLICATIONS 1.Health promotion-related behavioral issues 2.Injury prevention-related behavioral issues 3.Environmental protection-related behavioral issues 4.Community mobilization-related behavioral issues

7. Jl. Babarsari 44 Yogyakarta 55281Telp. +62-274-487711 Fax. +62-274-487748www.uajy.ac.id Social marketing is  A social or behavior change strategy  Most effective when it activates people  Targeted to those who have a reason to care and who are ready for change  Strategic, and requires efficient use of resources  Integrated, and works on a plan Social marketing is not  Just advertising  A clever slogan or messaging strategy  Reaching everyone through a media blitz  An image campaign  Done in a vacuum  A quick process

8. Jl. Babarsari 44 Yogyakarta 55281Telp. +62-274-487711 Fax. +62-274-487748www.uajy.ac.id Basic elements 1.Know your AUDIENCE and put them at the center of every decision you make. 2.It is about ACTION 3.There must be EXCHANGE 4.COMPETITION always exists 5.Keep THE FOUR Ps of Marketing - PRODUCT - the desired behavior you are asking your audience to do, and the associated benefits, tangible objects, and/or services that support behavior change - PRICE is the cost (financial, emotional, psychological, or time-related) or barriers the audience faces in making the desired behavior change - PLACE is where the audience will perform the desired behavior, where they will access the program products and services, or where they are thinking about your issues - PROMOTION stands for communication messages, materials, channels, and activities that will effectively reach your audience