1. From Voice on the Net to Real Time Communications Jawad Khaki Vice President Windows Networking & Communications Microsoft Corporation

2. Real Time Communications and the Search for a Killer App We’ve been waiting for VoIP killer app since 1995… We’ve been waiting for VoIP killer app since 1995…  We learned it wasn’t just cheap telephony  We learned it wasn’t just videoconferencing over IP… Then came presence, buddy lists & instant messaging Then came presence, buddy lists & instant messaging  Gave control to end users  Brought people closer to one another  The first real leap in IP-based communications industry since email!

3. Real Time Communications and Web Services Servers Web services User experiences Devices

4. Device Progress

5. Smart Devices: All About… You You  Personal preferences and data The Experience The Experience  Scale UI to match the form factor  Consistent and integrated across multiple devices Connectivity Connectivity  Scale services to match bandwidth Software Software  Programmable and extensible by developers

6. The PC’s Future Digital media center Digital media center New user interface New user interface  Reading  Handwriting  Speech An active personal assistant An active personal assistant  Brings me information I need  Blocks information I don’t need A form of personal expression A form of personal expression Rich interpersonal communications Rich interpersonal communications

7. Connected Everywhere Networking explosion Networking explosion  Personal computers  Smart devices  Broadband Mobility & no new wires Mobility & no new wires  Wireless Networks  Home Networks  Personal area networks

8. SIP – A Disruptive Ingredient Not an evolution from Q.931, H.323 or MGCP Not an evolution from Q.931, H.323 or MGCP But works well with legacy systems But works well with legacy systems Supports Web services model Supports Web services model  Incremental addition of voice, video, IM, … Enables new powerful peer-to-peer applications Enables new powerful peer-to-peer applications Re-defines telephony and creates new opportunities for Real Time Communications

9. SIP support for Windows

10. Standards-based interoperability Standards-based interoperability Both client and server Both client and server Available to any application Available to any application Goal: make standards-based RTC mainstream Goal: make standards-based RTC mainstream Design Preview: June 2001

11. Reuters to offer new financial industry services

12. The RTC Opportunity Deliver the real promise of IP-based communications Deliver the real promise of IP-based communications  More than just voice  Build services with IP connectivity in mind  Empower the end user  Re-think the business model  Make it mainstream

13. RTC Challenges Waiting for the new infrastructure to get deployed Waiting for the new infrastructure to get deployed Using PSTN tools and programming model to create new services Using PSTN tools and programming model to create new services Applying the telephony business model to RTC Applying the telephony business model to RTC Ignoring NATs and firewalls Ignoring NATs and firewalls

14. Summary Great user experience: Great user experience:  Smart devices + Web services + great software PC: still the most important smart device PC: still the most important smart device Disruptive technology emerging: SIP Disruptive technology emerging: SIP Microsoft investing in SIP Microsoft investing in SIP Committed to work with you to make it happen for customers Committed to work with you to make it happen for customers

15. For More Information Microsoft booth Microsoft booth Design preview (June 2001) Design preview (June 2001) Microsoft.NET site Microsoft.NET site  http://www.microsoft.com/net/ Windows XP Windows XP  http://microsoft.com/windowsxp Windows Telecom Alliance Windows Telecom Alliance  http://www.microsoft.com/isn/windowsTA