1. Mette Bonde / September 8th and 9th 2008 www.sensemaker.dk What is facilitation? Why is it important?

2. Mette Bonde / September 8th and 9th 2008 www.sensemaker.dk What is facilitation? Facilitation Leading processes with a (visible) shared goal The process of helping/inspiring people to do something, to learn or to find a solution to a problem without dictating how to do Facilitators “…are primarily communicators, with a special expertise in group dynamics. They ensure there is at two-way expressive involvement that emphasizes active listening as well as trusting communication among the participants.” Hackett & Martin 1993:8)

3. Mette Bonde / September 8th and 9th 2008 www.sensemaker.dk http://video.google.com/videoplay?docid=- 7854525654641206114&vt=lfhttp://video.google.com/videoplay?docid=- 7854525654641206114&vt=lf A good facilitator? Take 2… Discuss with your neighbour: What makes Barack Obama a good facilitator? A good facilitator… ”…develops plans that motivate everybody to achieve agreed-upon goals… The facilitator functions much like the conductor of a symphony, orchestrating and bringing forth the talents and contributions of others.” ( Pierce et al. 2000:25)

4. Mette Bonde / September 8th and 9th 2008 www.sensemaker.dk Elements in facilitation Facilitating of processes Setting Theatre metaphors Back stage Front stage Selfsetting Seducing your audience Show the best version of yourself Rhetorical techniques Coaching Appreciative Inquiry Physical exercises Energizers Creative methodologies Intuitive skills Feeling process Meta and micro perspective Bodily activity Empathy, active listening Metaphors, storytelling, priming, positive vision Authentic appearance The world’s a stage AKA: PURPOSE AND EXPECTATIONS

5. Mette Bonde / September 8th and 9th 2008 www.sensemaker.dk The World’s a stage - setting FRONTSTAGE BACKSTAGE PERFORMERS AUDIENCE

6. Mette Bonde / September 8th and 9th 2008 www.sensemaker.dk Performers have a personal front: -gender, race, age, looks, voice, face, bodylanguage -Appearance and manners The audience: -Are also performers The stage: Geografic area, where the facilitation takes place FRONTSTAGE Setting – fronstage

7. Mette Bonde / September 8th and 9th 2008 www.sensemaker.dk Before setting the scene: After setting the scene: FRONTSTAGE

8. Mette Bonde / September 8th and 9th 2008 www.sensemaker.dk BACKSTAGE Setting – backstage Construction site of the facilitation proces: -Planning -Organizing The competences of the performer: -Educational skills -Personal skills The free space of the facilitator: Relaxing activities Reloading for next facilitation

9. Mette Bonde / September 8th and 9th 2008 www.sensemaker.dk Take a break…